{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/title/virtualcustomer-service-associate"},"x-facet":{"type":"title","slug":"virtualcustomer-service-associate","display":"VirtualCustomer Service Associate","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_612f8049-91f"},"title":"VirtualCustomer Service Associate","description":"

Our mission at Amazon is to be Earth's most customer-centric company. As a VirtualCustomer Service Associate, you will be the first point of contact for our customers, answering their requests through phone, chat, and/or email. You will use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.

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This role requires working variable hours to match when customers need us most. You will work overnight/day/late shifts and your work week is minimum 40 hours. In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 6am and 11pm Sunday to Monday. You may be required to work national holidays.

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To succeed in this role, you will need to be hard-working, articulate, and detail-oriented. You will also need to be friendly and customer-focused in every situation, able to learn quickly and embrace change, and comfortable multi-tasking in a high-energy environment.

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As a member of our Customer Service team, you will receive training and be provided with a complete equipment package when you join. You will also be eligible for medical insurance, pension plan, internet allowance, lifestyle benefits, and retail discounts through our Amazon Extras program.

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XML job scraping automation by YubHub

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