User Experience Researcher · Anthropic

Tue, 05 May 2026 16:10:11 GMT
Engineering

Anthropic · San Francisco, CA | New York City, NY | Seattle, WA · $305,000-$385,000 USD per year · hybrid

About this role

This is a senior individual-contributor role. You'll own research for a complex, fast-moving product area where the surface is expanding quickly and the most important user questions haven't been articulated yet, let alone answered.

Responsibilities

Set the research agenda for a product area where the strategic questions are still fuzzy. Define what we need to learn, in what order, and why,then go learn it. Don't wait to be asked

Design and run mixed-methods research at whatever fidelity the moment calls for. Some of it will be careful, foundational work the team references for a year. Some of it will be a finding you ship the same day the question came up

Keep product teams close to users in a rigorous way,building the channels, cadence, and evidence base that make user reality hard to ignore

Get hands-on with product data. Pull your own samples, build your own dashboards, instrument what's missing

Prototype when prototyping is the fastest path to an answer,a research tool, a survey pipeline, a scrappy version of a feature to put in front of users

Deeply leverage AI in how you work,using Claude to make yourself dramatically more efficient at analysis, synthesis, tooling, and everything in between

Use what you study. Dogfood our products hard enough to develop your own informed opinions, and bring that texture into your research

Anticipate where the product is heading before anyone asks. Show up with the user understanding the team is about to need

Turn what you learn into recommendations confident enough to redirect a roadmap,including recommending we kill something that isn't working

Build durable understanding, not just findings. The goal is that PMs, designers, and engineers internalize the user mental model well enough to make good calls when you're not in the room

Develop new research methods when the existing playbook doesn't fit,particularly methods that use AI to do things that weren't possible before

Qualifications

Industry UX research experience, including ownership of research strategy for a product or product area

Track record of research that shifted product direction at the strategy level, not just the feature level

Deep mixed-methods expertise,qualitative and quantitative

Enough data fluency to use Claude to work directly with our data warehouse,pulling your own samples, writing your own queries, running your own analyses

Demonstrated technical range: you've built research tooling, prototyped, scripted analyses, or otherwise shown you can keep up with very technical teams without translation overhead

Advanced, hands-on use of AI in your own research workflow,you're already taking full advantage of its capabilities to enhance how you work

Experience embedding with engineering-led product teams that ship fast, and earning influence in that environment

Excellent storytelling, calibrated to audience. You can discuss a finding with an exec as effectively as with an engineer

Logistics

Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.