{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/title/supervisor-internal"},"x-facet":{"type":"title","slug":"supervisor-internal","display":"Supervisor - Internal","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_32f8d4a2-799"},"title":"Supervisor - Internal","description":"<p>Diversity matters at Lush. We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.</p>\n<p>As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.</p>\n<p>Supervisors play a vital role in our team, consistently delivering exceptional customer service and crafting standout experiences throughout the year. You’ll have a genuine passion for connecting with customers and a talent for bringing out the best in their team.</p>\n<p>In your role as a Supervisor, you lead the charge in fostering a positive atmosphere on the shop floor, collaborating seamlessly with your colleagues to achieve shared goals, and cultivating an environment that encourages continuous development within your team.</p>\n<p>Key Information: Hours available: 24-32 hours per week Application Deadline: 25/04/26 Interview Date: 02/05/26 Start Date: 12/05/26</p>\n<p>Key Responsibilities:</p>\n<ul>\n<li>Lead and motivate the sales team to deliver exceptional customer service by providing regular coaching, feedback, and encouragement, helping them improve their product knowledge and sales skills.</li>\n<li>Engage with customers by offering a warm welcome, asking open-ended questions to understand their needs, and providing tailored product recommendations to create a memorable shopping experience.</li>\n<li>Maintain a clean, visually appealing, and well-organized shop floor by ensuring displays follow guidelines, adjusting to seasonal trends, and keeping shelves well-stocked.</li>\n<li>Support the store manager in achieving sales targets through team motivation, creative approaches to drive performance (like check-ins or shop floor competitions), and actively seeking opportunities to exceed goals.</li>\n<li>Organise and contribute to in-store events, customer celebrations, and external outreach to enhance the customer experience and drive business growth, while ensuring that the team is trained to confidently host these events.</li>\n<li>Provide training, feedback, and development for team members to improve their skills, foster a collaborative environment, and support the recruitment and onboarding of new staff.</li>\n<li>Lead the store effectively in the absence of the store manager by ensuring smooth daily operations, maintaining high standards, and maximising sales throughout all opening hours.</li>\n<li>Ensure health and safety standards are followed by maintaining a safe work environment, addressing any issues promptly, and supporting overall store compliance.</li>\n<li>Seek opportunities for personal development through training sessions, coaching from management, and connecting with other leaders, aiming to continuously enhance skills and contribute ideas to improve the shop floor experience.</li>\n</ul>\n<p>Skills, Knowledge &amp; Expertise: Customer Service: Embrace a genuine love for delivering outstanding customer service, inspiring your team to shine and provide that 5-star experience. Management Skills: Navigate tricky conversations with finesse, set and manage expectations, and be the backbone of support for your team. Teamwork: Be the beacon of positivity on the shop floor, working alongside your team to achieve your collective goals, and fostering a supportive work environment through continuous team growth. Communication: Weave effective verbal communication skills into your daily routine, spreading the word throughout the store and collaborating seamlessly with retailers, your manager, and neighbouring stores.</p>\n<p>Benefits: Holiday allowance 50% discount on Lush products and spa treatments Profit-based bonus Complimentary spa treatment Pension scheme Paid day off for your birthday Cycle to work scheme Discounted rail and bus season tickets Employee assistance programme 6 months of full pay for parental leave (primary caregiver must qualify for SMP) Enhanced paternity leave Flexible working arrangements Employee ownership Access to employee-led community networks</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_32f8d4a2-799","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Lush","sameAs":"https://www.lush.com/","logo":"https://logos.yubhub.co/lush.com.png"},"x-apply-url":"https://lush.pinpointhq.com/en/postings/a4c86008-bfdc-4048-8200-b0cde4a33708","x-work-arrangement":"onsite","x-experience-level":null,"x-job-type":"Part-time","x-salary-range":null,"x-skills-required":["Customer Service","Management Skills","Teamwork","Communication","Leadership","Problem-solving","Time management"],"x-skills-preferred":[],"datePosted":"2026-04-24T12:15:14.903Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Reading"}},"employmentType":"PART_TIME","occupationalCategory":"Retail","industry":"Cosmetics","skills":"Customer Service, Management Skills, Teamwork, Communication, Leadership, Problem-solving, Time management"}]}