{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/title/staff-user-researcher"},"x-facet":{"type":"title","slug":"staff-user-researcher","display":"Staff User Researcher","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_e7d3d866-ad1"},"title":"Staff User Researcher","description":"<p>We are looking for a Staff User Researcher to join our team in Bengaluru, India. As a Staff User Researcher, you will work with a globally distributed team to apply your craft and expertise across a range of products and services. You will tackle complex research questions, delivering insights that ensure we are solving the right problems for our customers.</p>\n<p>As a Staff UX Researcher in India, you will lead and establish user research efforts locally, embedding UXR practices within our growing India-based cross-functional teams and taking ownership of high-impact research initiatives for a key Okta product area. This is a unique opportunity to promote and cultivate a user-centered culture, guiding local product, design, and engineering partners who are new to direct collaboration with UX research.</p>\n<p>In this role, you have the opportunity to:</p>\n<ul>\n<li>Champion user-centered best practices and build strong, trusted relationships with product, design, and engineering leaders within our growing Bangalore office</li>\n<li>Drive collaborative research initiatives with cross-functional teams and guide them in leveraging insights to inform decisions and foster a culture of curiosity</li>\n<li>Communicate complex insights clearly and persuasively to diverse audiences across all levels and time zones, ensuring seamless alignment within our global team</li>\n<li>Utilize LLMs (e.g., ChatGPT, Claude) to accelerate end-to-end research workflows, from literature reviews and transcript analysis to report drafting</li>\n<li>Synthesize insights at scale by leveraging AI-augmented repositories and tools across multiple concurrent projects, without sacrificing research rigor</li>\n<li>Establish and refine UX research processes, operational frameworks, and supporting tools tailored to the needs of the Bangalore office, aligning with our global UX Research standards</li>\n<li>Build and manage key research operations, including leading APAC participant recruitment efforts and collaborating with our global UX Research Operations team to optimize our Dovetail research repository for local stakeholders</li>\n<li>Lead end-to-end research initiatives, expertly applying a flexible range of methodologies (generative and evaluative) to illuminate customer needs and deliver high-impact insights that drive product growth</li>\n<li>Share your expertise and insights with the global UX Research team, and play a pivotal role in building UX Research capacity within the Bangalore office as the team grows</li>\n<li>Access global learning resources and collaborate with experienced researchers worldwide to continuously enhance your skills</li>\n</ul>\n<p>Who We Are Looking For:</p>\n<ul>\n<li>Demonstrated ability to effectively introduce and integrate UX Research into teams with limited prior exposure, clearly articulating its value and driving buy-in</li>\n<li>Experience thriving in a remote, globally distributed team environment, with a proven ability to manage asynchronous communication, maintain alignment across different time zones, and build strong rapport and influence with remote stakeholders across cultures</li>\n<li>You possess a proven ability to critically evaluate AI-generated outputs for bias, hallucinations, and gaps; you know when to trust, refine, or override AI and can articulate that judgment</li>\n<li>A proactive and highly self-driven approach, with a proven ability to independently identify research opportunities, define scope, and successfully project manage complex initiatives end-to-end, consistently delivering high-quality insights on time and within scope</li>\n<li>Resourcefulness in navigating ambiguity and establishing new processes and tooling where needed</li>\n<li>Proven experience as an embedded UX Researcher with deep expertise in applying a wide range of methodologies (e.g., usability studies, contextual inquiry, surveys) to identify and elevate user needs, driving valuable product outcomes</li>\n<li>Able to translate business problems into human-centered research questions, applying your technical understanding to inform company goals</li>\n<li>Exceptional proficiency in communicating complex research findings and insights, adeptly tailoring presentations and guiding collaborative sessions with diverse cross-functional partners and senior leadership to drive alignment and informed decisions</li>\n<li>Experience with products made for developers, administrators, or other technical audiences</li>\n<li>Strong decision-making and problem-solving capabilities while working with constraints</li>\n<li>Empathy for users and a passion for understanding technical experiences</li>\n<li>Experience working on security products is a plus</li>\n<li>A proactive and curious mindset with a dedication to continuous professional development, and a proven ability to contribute positively to the team&#39;s research culture and skill set</li>\n</ul>\n<p>Qualifications:</p>\n<ul>\n<li>8+ years of experience in a User Research or related role, with a strong digital portfolio demonstrating end-to-end research on shipped B2B or enterprise SaaS products. (A portfolio is required for consideration)</li>\n<li>Practical experience using LLMs to accelerate research workflows, with specific examples of measurable impact on project timelines or scale</li>\n<li>Expertise in a wide range of qualitative and quantitative research methods</li>\n<li>A Master’s degree in Human-Computer Interaction (HCI), Psychology, Sociology, or a related field is preferred</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_e7d3d866-ad1","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Okta","sameAs":"https://www.okta.com/","logo":"https://logos.yubhub.co/okta.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/okta/jobs/7821758","x-work-arrangement":"hybrid","x-experience-level":"staff","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["User Research","UX Research","LLMs","Research Methods","Project Management","Communication","Decision-Making","Problem-Solving","Empathy","Technical Experience"],"x-skills-preferred":[],"datePosted":"2026-04-24T12:15:00.143Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bengaluru, India"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"User Research, UX Research, LLMs, Research Methods, Project Management, Communication, Decision-Making, Problem-Solving, Empathy, Technical Experience"}]}