Staff Program Manager, Enterprise Technology & AI · GitLab

Sat, 25 Apr 2026 12:07:50 GMT
Engineering

GitLab · Remote, Bangalore · remote

As a Staff Program Manager within GitLab's Enterprise Technology organisation, you will lead the planning, execution, and delivery of complex, cross-functional technology programmes that advance our enterprise IT strategy.

You'll serve as a trusted advisor and program execution partner to IT leadership, translating strategic objectives into structured roadmaps and measurable outcomes. This is a highly visible role that requires both technical fluency and business acumen, with the ability to navigate ambiguity, align diverse stakeholders, and drive decisions across teams.

You will operate at the intersection of IT, Finance, Legal, Product, and Business operations, bringing structure and clarity to programmes that span multiple domains and functions. Whether standing up new capabilities, improving governance practices, or scaling operational processes, you will be the connective tissue that keeps programmes moving, risks surfaced, and stakeholders informed.

Responsibilities

Own end-to-end program management for large-scale or high-complexity Enterprise Technology & AI initiatives, including scope definition, roadmap development, resource planning, and delivery tracking

Define and communicate clear success metrics for each program, reporting status and risk to Enterprise Technology & AI leadership on a regular cadence, and escalating issues with recommended paths forward

Partner with business and technology stakeholders to develop a deep understanding of underlying problems, desired outcomes, and solution trade-offs

Drive cross-functional alignment by facilitating decision-making, resolving dependencies, and maintaining momentum across distributed teams

Recommend and implement improvements to program governance frameworks, intake processes, and ways of working across the CIO org

Translate complex technical and business requirements into clear, actionable work plans accessible to both technical and non-technical audiences

Anticipate risks and interdependencies across the portfolio, proactively mitigating blockers before they impact delivery

Model GitLab values and remote work best practices, contributing to a high-trust, async-first team culture

Requirements

8+ years of program management experience, with a strong track record delivering large, cross-functional Enterprise Technology & AI programmes

Demonstrated ability to simplify complex processes and build structured approaches to ambiguous problems

Experience influencing without authority, earning trust with senior stakeholders, and driving alignment across functions, including Finance, Legal, Sales, and Product

Comfortable operating at both a strategic level and in the details, switching between executive communication and hands-on program execution as needed

Strong written and verbal communication skills, with experience presenting program status, risks, and recommendations to ETA leadership and Executive audiences

Familiarity with Enterprise IT domains such as business systems, data, AI, security, infrastructure, or enterprise architecture (depth in one or more areas preferred)

Proficiency with program and project management tools and methodologies (Agile, Scrum, SAFe, or similar); PMP, CSM, or equivalent certification is a plus

Experience working in a remote, globally distributed environment with a bias toward async collaboration and clear documentation

About the Team

The CIO Enterprise Technology & AI team is GitLab's central engine for improving the systems, data, and AI capabilities that support how we run the business. The team designs and operates enterprise applications, data platforms, corporate IT services, and AI-enabled workflows that help our globally distributed GitLab team members work effectively and securely.

You'll join a team that partners closely with Finance, Sales, Marketing, People, Product, and Security to turn business strategy into scalable, reliable technology solutions. The work is broad, visible, and deeply cross-functional, which makes strong program leadership essential. In this role, you'll help teams stay aligned, make progress across complex initiatives, and bring transparency to how strategic work gets delivered across the organisation.