Sr. Salesforce Manufacturing Cloud Developer Lead · Valvoline Global

Fri, 24 Apr 2026 12:09:31 GMT
Engineering

Valvoline Global · Lexington · remote

The Salesforce Senior Developer Lead is a senior individual contributor responsible for owning the technical design, development, delivery, and production stability of Salesforce Customer Experience (CX) solutions across Manufacturing Cloud, Sales Cloud, Service Cloud, and Experience Cloud.

This role represents the highest level of hands-on technical leadership within the delivery organisation, requiring deep platform expertise, strong architectural judgment, and consistent execution in complex, enterprise, B2B environments.

Key responsibilities include:

Leading end-to-end technical execution for Salesforce CX solutions, from design through deployment and ongoing production support

Serving as the technical authority for Manufacturing Cloud implementations, ensuring scalable forecasting, agreements, and revenue visibility solutions

Owning code quality, design decisions, and adherence to Salesforce best practices, security standards, and architecture guidelines

Remaining hands-on with Apex, Lightning Web Components (LWC), Flows, integrations, and complex business logic

Driving proactive production support by troubleshooting issues, performing root-cause analysis, and implementing long-term fixes

Partnering with Product Owners and business stakeholders to deliver agreed scope, timelines, and measurable business outcomes

Providing technical mentorship through code reviews, design guidance, and best-practice coaching without formal people management responsibility

Identifying technical risks, performance bottlenecks, and integration challenges early and leading resolution efforts

Supporting estimation, sprint planning, release readiness, and post-release stabilisation activities

To be successful in this role, you will need to have:

Mandatory hands-on experience with Salesforce Manufacturing Cloud in a production B2B environment

6-7+ years of progressive Salesforce experience with deep expertise in Sales Cloud and Service Cloud

Proven experience operating as a Development Lead or Technical Lead while remaining hands-on

Strong Salesforce development expertise including Apex, Lightning Web Components (LWC), SOQL, and Salesforce Flows

Demonstrated experience supporting and stabilising production Salesforce environments, including incident resolution and root-cause analysis

Strong understanding of Salesforce data model, security architecture, governor limits, and performance optimisation

Experience designing and supporting integrations using REST/SOAP APIs and middleware such as MuleSoft

Experience delivering Experience Cloud solutions for partners or customers in a B2B context

Nice to have experience with Salesforce Commerce Cloud (B2B or B2C) and end-to-end commerce flows

Nice to have exposure to Salesforce CRM Analytics / Reporting / CX analytics tools

Strong analytical skills with the ability to break down complex business problems into scalable technical solutions

Excellent written and verbal communication skills with the ability to clearly explain technical concepts to non-technical stakeholders

Ability to influence technical direction, drive standards, and mentor peers without formal authority

Experience working in Agile/Scrum delivery models with CI/CD pipelines (GitHub, Gearset, Copado, or similar)

Bachelor's degree in Computer Science, Information Technology, or equivalent practical experience

Competencies desired include:

Strong ownership mindset with accountability for delivery quality and production stability

Customer-centric thinking with a focus on CX outcomes in B2B environments

Excellent problem-solving and analytical thinking abilities

Clear, confident communicator capable of engaging business, product, and technical stakeholders

Ability to remain calm and decisive when addressing production issues or delivery risks

Comfort operating in a fast-paced, global delivery and support environment

Bias toward action, continuous improvement, and engineering excellence