We're looking for someone with a strong technical background in big data analytics, who can operate as a trusted advisor to our customers. You will be responsible for developing successful relationships with clients, providing technical and business value, and scaling best practices in your field.

As a Solutions Architect, you will:

• Form successful relationships with clients throughout your assigned territory
• Operate as an expert in big data analytics to excite customers about Databricks
• Develop into a 'champion' and trusted advisor on multiple issues of architecture, design, and implementation
• Scale best practices in your field and support customers by authoring reference architectures, how-tos, and demo applications
• Grow your knowledge and expertise to the level of a technical and/or industry specialist

To succeed in this role, you will need:

• Experience with coding in a core programming language (i.e., Python, Java, Scala)
• A base level in Spark
• A builder mindset with a passion for quick prototyping and experience in vibe coding
• Proficient with Big Data Analytics technologies, including hands-on expertise with complex proofs-of-concept and public cloud platform(s)
• Experienced in use case discovery, scoping, and delivering complex solution architecture designs to multiple audiences
• Joy in drilling deeper on tough technical questions and solution architecture while always keeping the big picture in mind

Fluency in German is a strong advantage, but not required.

At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit our website.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards.

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

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Your impact will be significant, as you will be the main technical voice for Databricks, leading your customers on a transformational journey to evaluate and adopt Databricks as part of their strategy. You will implement the technical strategy in the account, in close understanding of the strategy, and build a movement of technical champions within the account.

Responsibilities include:

• Establishing virtual customer collaboration and leading them to ultimate success within the account
• Working multiple accounts simultaneously
• Forming relationships with executives and influencers
• Presenting a convincing point-of-view to important decision-makers that leads them down a path of success
• Being technical in big data, data science, and cloud
• Driving data-driven business transformation and change with data

Nice to have: Databricks and Cloud Provider Certifications

Benefits: Comprehensive benefits and perks that meet the needs of all employees, including those in your region.

Our Commitment to Diversity and Inclusion: We foster a diverse and inclusive culture where everyone can excel, and our hiring practices are inclusive and meet equal employment opportunity standards.

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You have technical depth and business knowledge and can drive complex technology discussions which express the value of the Databricks platform throughout the sales lifecycle.

In partnership with our Account Executives, you will engage with our customers' technical leads, including architects, engineers, and operations teams with the goal of establishing yourself as a trusted advisor to achieve tangible outcomes.

You will work with teams across Databricks and our executive leadership to represent your customer's needs and build valuable customer engagements and report to the Field Engineering Manager.

The impact you will have:

• Work with Sales and other essential partners to develop account strategies for your assigned accounts to grow their usage of the platform.

• Establish the Databricks Lakehouse architecture as the standard data architecture for customers through excellent technical account planning.

• Build and present reference architectures and demo applications for prospects to help them understand how Databricks can be used to achieve their goals to land new users and use cases.

• Capture the technical win by consulting on big data architectures, data engineering pipelines, and data science/machine learning projects; prove out the Databricks technology for strategic customer projects; and validate integrations with cloud services and other 3rd party applications.

• Become an expert in, and promote Databricks inspired open-source projects (Spark, Delta Lake, MLflow, and Koalas) across developer communities through meetups, conferences, and webinars.

What we look for:

• 5+ years in a customer-facing pre-sales, technical architecture, or consulting role with expertise in at least one of the following technologies:

• Big data engineering (Ex: Spark, Hadoop, Kafka)

• Data Warehousing & ETL (Ex: SQL, OLTP/OLAP/DSS)

• Data Science and Machine Learning (Ex: pandas, scikit-learn, HPO)

• Data Applications (Ex: Logs Analysis, Threat Detection, Real-time Systems Monitoring, Risk Analysis and more)

• Experience translating a customer's business needs to technology solutions, including establishing buy-in with essential customer stakeholders at all levels of the business.

• Experienced at designing, architecting, and presenting data systems for customers and managing the delivery of production solutions of those data architectures.

• Fluent in SQL and database technology.

• Debug and development experience in at least one of the following languages: Python, Scala, Java, or R.

• Desired: Built solutions with public cloud providers such as AWS, Azure, or GCP

• Desired: Degree in a quantitative discipline (Computer Science, Applied Mathematics, Operations Research)

• Travel to customers in your region up to 30% of the time.

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Your responsibilities will include:

• Forming successful relationships with clients throughout your assigned territory, providing technical and business value to Databricks customers in collaboration with Account Executives.
• Operating as an expert in big data analytics to excite customers about Databricks. You will develop into a ‘champion’ and trusted advisor on multiple issues of architecture, design, and implementation to lead to the successful adoption of the Databricks Data Intelligence Platform.
• Scaling best practices in your field and supporting customers by authoring reference architectures, how-tos, and demo applications, and helping build the Databricks community in your region by leading workshops, seminars, and meet-ups.

We're looking for someone with prior experience in technical sales, customer relationship development, and a strong understanding of big data analytics technologies. You should be proficient in coding in a core programming language (such as Python, Java, or Scala) and willing to learn a base level of Spark.

As a Solutions Architect at Databricks, you will have the opportunity to grow your knowledge and expertise to the level of a technical and/or industry specialist, and contribute to the success of our customers and the growth of our company.

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Key responsibilities include:

• Leading technical teams to implement the technical strategy in the account
• Building a movement of technical champions within the account
• Aligning technical strategies around Databricks solutions
• Providing structured mentorship for other team members

The ideal candidate will have a solid background in value selling, technical account management, and technical leadership. They will also have experience working with large, global accounts and a strong understanding of big data, data science, and cloud technologies.

Competencies:

• Proficiency at establishing virtual teams and leading them to ultimate success within the account
• Experience working with large, global accounts
• Forming relationships with executives and influencers
• Presenting a convincing point-of-view to important decision-makers
• Technical expertise in big data, data science, and cloud

Nice to have:

• Databricks Certification

Pay Range Transparency:

Databricks is committed to fair and equitable compensation practices. The pay range for this role is $180,000-$247,500 USD per year, depending on location and experience.

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Your primary responsibilities will include:

• Building strong relationships with clients across your assigned territory, providing technical and business value to Databricks customers in collaboration with Account Executives.

• Operating as an expert in big data analytics to excite customers about Databricks and develop into a 'champion' and trusted advisor on multiple issues of architecture, design, and implementation.

• Scaling best practices in your field and supporting customers by authoring reference architectures, how-tos, and demo applications, and helping build the Databricks community in your region by leading workshops, seminars, and meet-ups.

• Growing your knowledge and expertise to the level of a technical and/or industry specialist.

We're looking for someone with prior experience in technical sales, customer relationship development, and a strong understanding of big data analytics technologies, including hands-on expertise with complex proofs-of-concept and public cloud platforms.

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Your responsibilities will include:

• Working with 1-5 clients as the main technical voice for Databricks
• Leading customers on a transformational journey to evaluate and adopt Databricks as part of their strategy
• Implementing the technical strategy in the account, in close understanding of the strategy
• Building a movement of technical champions within the account
• Aligning technical strategies around Databricks solutions
• Providing structured mentorship for other team members

To succeed in this role, you will need to be proficient in establishing virtual customer collaboration and leading them to ultimate success within the account. You should also have experience working with very large (> $1m ARR), global accounts and forming relationships with executives and influencers.

As a technical expert in big data, data science, and cloud, you will present a convincing point-of-view to important decision-makers that leads them down a path of success. You will also have an ability in data-driven business transformation and driving change with data.

Nice to have: Databricks Certification.

Benefits and perks are available to all employees, and Databricks is committed to fostering a diverse and inclusive culture where everyone can excel.

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Responsibilities: Developing Infrastructure-as-Code (IaC) using Terraform, CDK, or Pulumi Developing CI/CD pipelines for Cloud Deployments Developing custom automation (Lambda Functions/ Azure functions) Efficient with programming languages (Python, JavaScript, bash, powershell, C#) Managing code repositories and performing peer code reviews Ability to maintain the code hygiene and writing test cases for the solutions Mentoring and training implementation engineers Assist with proof of concepts for strategic and enterprise customers Work side-by-side with customers to design, build, and deploy complex integrations Establish partnerships and strategic relationships with contacts at our biggest brands Time management is critical and should be able to manage multiple tasks/projects simultaneously Analyse and audit existing Helpshift implementations for the purpose of making improvements Become an expert at using Helpshift’s administrative tools which include a suite of AI products, bots, and other mission-critical support functions Work collaboratively with Account Manager, Customer Success Managers, Operations teams, and Sales to ensure customers’ overall success with the product Occasional travel to client site or other offices (up to 25%)

Requirements: Minimum of 3 years of SaaS experience in a specialization such as consulting services, technical pre-sales or technical project management Proven experience translating ambiguous customer requirements into actionable technical solutions Proficient with any of: Python, Go, C#, Node.js, Powershell Proficient with deploying cloud solutions on AWS or Azure (preferred) Familiar with technical SaaS concepts such as SDKs, APIs and cloud computing Exceptionally organized and a project manager at heart Understanding of Object-Oriented Programming concepts Value performing tasks as efficiently as possible and dislike seeing mistakes repeated Excellent communication skills and are comfortable leading meetings with customer executives and analysts alike Proficient in the entire G-Suite and can perform data analysis tasks including generating pivot tables and writing complex formulas in Sheets/Excel Curious about complex systems and a natural problem solver Build rapport with customers as a consultative seller Visual Storytelling – Use visual narratives to share a lot of information in a short amount of time Experience with Kubernetes and containerization technologies in cloud environments a plus Working EST/PST hours

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About the role

We’re looking for a Solutions Architect to help build and define this function at Synthesia. This is a critical role - you’ll shape how we partner with customers to drive adoption, value, and measurable business impact.

You’ll work across Sales, Product, Engineering, and Customer Success to design solutions that unlock value at scale. This is not just implementation - it’s about architecting customer success, proving what’s possible, and accelerating customers toward full platform maturity.

You will be both strategic advisor and technical architect, helping customers:

• Make the right technical decisions

• Deploy the product and integrations successfully

• Operationalize change and scale

• Connect use cases to business outcomes

This role blends technical hands-on depth, commercial awareness, executive influence, and platform thinking.

What you’ll do

• Lead customer implementations end-to-end, ensuring adoption, measurable outcomes, and long-term scalability.

• Design architectures that map Synthesia’s capabilities to high-value customer use cases.

• Partner with Sales on solution scoping, proposals, API demos, and deal strategy.

• Build proofs of concept to demonstrate the art of the possible and accelerate customer buy-in.

• Create playbooks, frameworks, and integration patterns that help us scale how we deliver value.

• Act as a trusted advisor to technical and business stakeholders — including VP- and C-level audiences.

• Collaborate with Product and Engineering to bring the voice of the customer into platform evolution.

• Contribute to platform thinking — helping shape how we scale Synthesia from product → ecosystem.

What we’re looking for

• 5+ years in Solutions Architecture, Technical Consulting, or Pre-Sales within a SaaS environment

• Strong project & stakeholder management across multiple workstreams

• Hands-on experience working with APIs, workflows, or integrations

• Excellent storytelling and communication skills — able to engage technical and executive teams

• A commercial mindset — understanding how architecture drives adoption, retention, and expansion

• Proven experience building scalable frameworks, architectures, or delivery models

• Curiosity, initiative, and a builder mentality — with comfort navigating ambiguity in a high-growth environment

Benefits

• Competitive salary range: $140,000-$230,000 depending on experience

• Opportunity to work with a leading AI video platform for business

• Collaborative and dynamic work environment

• Professional development and growth opportunities

• Recognition and rewards for outstanding performance

How to apply

If you are a motivated and experienced Solutions Architect looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].

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