Soft Service Manager at ABM UK
\nOn-site Glasgow, Scotland, United Kingdom B&I - North & West & East England/West & East Midlands (Peter Coates) Full-time
\nPosted 12 days ago
\nDescription
\nLOCATION: PRINCES SQUARE GLASGOW
\nSHIFT PATTERN: M-S rota basis, 47 hours per week.
\nSIA DS/CCTV Licences required
\nSALARY: Competitive
\nIf you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help!
\nROLE OVERVIEW AND PURPOSE
\nABM UK is seeking a dynamic and experienced Soft Services Manager to join our team. As Soft Services Manager, you will be responsible for delivering the highest standards of security, cleanliness, hygiene, waste management, and other contractual tasks at our client's sites. You will ensure that all operations are carried out efficiently and effectively, meeting client expectations and company policies and procedures.
\nOverall responsibility for all Multi-Activity Facility Services on Site with focus on setting the highest standards across all contracted service areas to ensure the delivery of a consistent, high-quality service, considering the needs of the Clients and the Customer.
\nKey Responsibilities
\n· Recruiting.
\n· New staff site induction, onboarding and site training.
\n· Rosta, (changes, ensuring all shifts are covered, booking agency staff.
\n· Any task related to TMG
\n1\\. Approving Holidays
\n2\\. Approving sick days
\n3\\. Changes to T&C
\n· Staff return to work
\n· Time sheets and payroll
\n· Making changes to staff duties.
\n· Adding or changing of site procedures and emergency plans (with collaboration from site manager)
\n· Ensuring the site meets ABM audit requirements, e.g. correct ABM document off show, RAMs and COSH are up to date, all H&S forms are completed.
\n· Introducing new documents or programs.
\n· Staff training and PPE issued and documented
\n· Ordering and issuing staff uniform.
\nBenefits
\nWe’re proud to offer a great range of benefits including:
\nFor more information about ABM’s benefits, visit our
\nAbout ABM:
\nABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
\nABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
\nFor more information, visit
\nABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
\nMore about ABM UK
\nVisit website
\nSince 1987, We have been providing award winning facility service solutions the UK. We serve 1,500+ locations across the UK including 65 Shopping Centers, 400+ Commercial locations and 20+ Airports.
\nWe employ more than 3,500 skilled and motivated people and we greatly respect each one, working together to meet and exceed expectations for safe working environments, career development and best practice innovation. In fostering a pride and ownership from our employees, we provide a platform for excellence in our delivery.
\nGeneric facility services don’t work because each building, site, store, centre or otherwise has unique needs. That’s why we start with understanding your challenges and then leverage our extensive industry expertise to provide you with customised facility solutions.
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