What you'll do

• Personalise customer experience and provide exceptional service
• Schedule appointments and prepare for customer visits

What you need

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment

Why this matters

This role is crucial in maintaining customer satisfaction and loyalty, contributing to the overall success of Porsche Zentrum München.

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What you'll do

• You will greet customers with a warm and professional smile, making them feel welcome and valued.
• You will be responsible for booking and preparing appointments, ensuring that our workshop capacity is always up to date.
• You will maintain our customer database with precision and discretion, providing a solid foundation for personalized customer service.
• You will support the workshop team with administrative tasks, create service invoices, and explain them to our customers in a clear and competent manner.

What you need

• You will have a successful completion of a commercial or technical vocational training, ideally with experience in the automotive industry.
• You will have a strong customer service and sales orientation, with a focus on delivering exceptional customer experiences.
• You will be able to work independently and as part of a team, with a high level of professionalism and a results-driven approach.
• You will have excellent communication and interpersonal skills, with a strong ability to build relationships with customers and colleagues.

Why this matters

As a Service Assistant, you will play a critical role in delivering exceptional customer experiences and driving business growth. Your skills and expertise will help us to maintain our position as a leading sports car dealership and ensure that our customers receive the highest level of service and support.

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