Mixpanel turns data clarity into innovation. Trusted by more than 29,000 companies, including Workday, Pinterest, LG, and Rakuten Viber, Mixpanel’s AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence.

Powering this is an industry-leading platform that combines product and web analytics, session replay, experimentation, feature flags, and metric trees. Mixpanel delivers insights that customers trust.

Visit mixpanel.com to learn more.

About the Customer Success & Solutions Engineering Team

Mixpanel’s Customer Success & Solutions Engineering teams are analytics consultants who embed themselves within our enterprise customer teams to drive our customer’s business outcomes. We work with prospects and customers throughout the customer journey to understand what drives value and serve as the technical counterpart to our Sales organization to deliver on that value.

You will partner closely with Account Executives, Account Managers, Product, Engineering, and Support to successfully roll out self-serve analytics within our customer’s organizations, help the customer manage change, execute on technical projects and services that delight our customers and ultimately drive ROI on the customer’s Mixpanel investment.

About the Role

Our SEs are inquisitive, nimble, and able to clearly articulate the technical benefits and requirements of Mixpanel to developers and product managers, while also communicating the business value of our product to high-level executives. In your first month, you’ll become a Mixpanel expert,both in features and functionality as well as implementation. You’ll have the opportunity to shadow customer calls and demos with current Sales Engineers and Account Executives while learning to articulate our value proposition. You’ll also be trained on Mixpanel’s internal systems and tools to set you up for success.

Within your first three months, you’ll be directly involved in deal cycles with Commercial Account Executives. You’ll lead the technical qualification for customer use cases and deliver customized demos for prospects. You’ll work directly with leadership at the prospect’s organization to understand business challenges that can be solved through an analytics platform and consult on how Mixpanel can address those challenges to achieve a strong ROI. You’ll also work with the prospect’s business and technical teams to scope and execute proof-of-concept projects to establish Mixpanel’s value,including consulting on data ingestion methods, overall architecture, success criteria, and rollout strategies for analytics tools across an organization.

Responsibilities

Serve as a trusted technical advisor for prospects, providing strategic consultation on data architecture, governance, instrumentation, and business outcomes.

Communicate and consult effectively at all levels of the customer’s organization to earn trust and influence buying decisions.

Bridge the technical-business gap,working with senior stakeholders to define success for proof-of-concepts and ensuring successful execution and outcomes.

Leverage your Mixpanel expertise and technical/consultative skills to impart best practices throughout proof-of-concept projects.

Partner with Account Executives to drive revenue growth, serving as the key technical contact for customers.

Partner with post-sales teams to ensure that pre-sales value propositions translate into tangible post-sales results.

Develop relationships and uncover the needs of key technical stakeholders within your assigned book of business.

Be the “Voice of the Prospect” by collecting feedback from potential Mixpanel customers and sharing it with the Product team.

We're Looking For Someone Who Has

The ability to communicate with stakeholders at all levels,from discussing APIs with developers to organizational efficiency with CIOs.

A demonstrated track record of qualifying and selling technical solutions to executive stakeholders.

6+ years of experience in a Software-as-a-Service Sales Engineering or related role.

Experience in data querying, modeling, and transformation using tools such as SQL, dbt, Python, Business Intelligence platforms, or Product Analytics tools.

Familiarity with databases and cloud data warehouses (e.g., Google Cloud, Amazon Redshift, Microsoft Azure, Snowflake, Databricks).

A successful record of experience in sales engineering, customer success, client-facing professional services, consulting, or technical project management.

Excellent written, analytical, communication, and presentation skills.

Strong process and project delivery discipline.

The ability to travel.

Fluency in multiple languages; German preferred.

Benefits and Perks

Comprehensive Medical, Vision, and Dental Care

Mental Wellness Benefit

Generous Vacation Policy & Additional Company Holidays

Enhanced Parental Leave

Volunteer Time Off

Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

Culture Values

Make Bold Bets: We choose courageous action over comfortable progress.

Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.

One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.

Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.

Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star.

Why choose Mixpanel?

We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital.

Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics.

Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service.

Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity.

At Mixpanel, we are focused on things that really matter,our people, our customers, our partners,out of a recognition that those relationships are the most valuable assets we have.

We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply.

We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records.

We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.

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Key responsibilities include:

• Forming successful relationships with clients throughout your assigned territory to provide technical and business value.
• Gaining excitement from clients about Databricks through hands-on evaluation and Spark programming, integrating with the wider cloud ecosystem and 3rd party applications.
• Contributing to building the Databricks technical community through engagement at workshops, seminars, and meet-ups.
• Becoming a Big Data Analytics advisor on aspects of architecture and design.
• Supporting customers by authoring reference architectures, how-tos, and demo applications.

To succeed in this role, you should have a strong background in Big Data Analytics, with experience working with clients, creating narratives, and answering customer questions. You should also be able to independently deliver a technical proposition, identify customers' pain-points, and explain important areas for business value.

We're looking for someone who is a good communicator, with excellent problem-solving skills and the ability to work well under pressure. If you're passionate about data and AI, and want to join a dynamic team, please apply!

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You'll work with a collaborative, customer-focused team who values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward.

Your responsibilities will include:

• Forming successful relationships with clients throughout your assigned territory to provide technical and business value in collaboration with an Account Executive and a Senior Solutions Architect.
• Gaining excitement from clients about Databricks through hands-on evaluation and Spark programming, integrating with the wider cloud ecosystem and 3rd party applications.
• Contributing to building the Databricks technical community through engagement at workshops, seminars, and meet-ups.
• Becoming a Big Data Analytics advisor on aspects of architecture and design.
• Supporting your customers by authoring reference architectures, how-tos, and demo applications.
• Developing both technically and in the pre-sales aspect with the goal of becoming an independently operating Solutions Architect.

We look for individuals who are familiar with working with clients, creating a narrative, answering customer questions, aligning the agenda with important interests, and achieving tangible outcomes. You should be able to independently deliver a technical proposition, identify customers' pain-points, and explain important areas for business value to develop a trusted advisor skillset.

The ideal candidate will have knowledge of a core programming language such as Python, and be knowledgeable in a core Big Data Analytics domain with some exposure to advanced proofs-of-concept and an understanding of a major public cloud platform. Experience diving deeper into solution architecture and Data Engineering is also desirable.

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This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Solutions Engineering Team

We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation. Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customised product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey.

We believe Okta’s Solutions Engineers empathise with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilise both.

As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform.

The Solutions Engineer Opportunity

Reporting to the Senior Manager, Solutions Engineering, the Solutions Engineer is a functional business consultant, with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.

What you’ll be doing

Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions

Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs

Answer product feature and technical questions from customers, partners and Okta colleagues

Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed

Provide feedback to product management about product enhancements that can address customer needs and provide additional value

Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team

Stay current on competitive analysis and market differentiation

Support marketing events including executive briefings, conferences, user groups, and trade shows

What you’ll bring to the role

5+ years pre-sales engineering experience, selling SaaS products

A passion to serve the Customer, demonstrated in a customer-facing role, such as consulting or support, but ideally in a pre-sales capacity

An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard

Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)

Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications

An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)

Exceptional communicator

Confident dispensing knowledge to highly-skilled and experienced audiences

Typically 25% travel

Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

As a Senior Solutions Engineer, you will work closely with our prospects and customers to educate, empower, and ensure their success on the Cloudflare platform. Your technical expertise in Cloudflare’s global distributed network and technology will allow you to find best-fit solutions for prospects, to train and onboard new customers via video-conference or in person, through documentation, and to support the long-term success of the customer.

Responsibilities

• As critical members of Cloudflare’s sales team, Solutions Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy.

• In business generation and expansion, you’ll be tasked with qualification of prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs).

• For our existing customers, Solutions Engineers are part of a dedicated account team that advises the customer on technical best practices, implementation of Cloudflare products and features, and strategic guidance on internet security and performance.

Requirements

• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash, Lua, Go) and a desire to expand those skills.

• Expertise in internet technologies: OSI Model layers 1-7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS.

• Familiarity with Zero Trust Framework and SASE related concepts.

• 10 years plus of experience in a customer-facing sales or consulting role.

• Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts.

• A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company.

• Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ.

Bonus Points

• Graduate-level degrees in Computer Science, Engineering or related fields.

• Certifications

More About You

• You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in organizations.

• You want to be constantly learning new things and teaching what you’ve learned to the broader team through internal and external blog posts, team demos, and product training sessions.

• You have a knack for understanding problems and finding creative ways to solve them.

• You understand how to manage a project, work to deadlines, and prioritize between competing demands.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers,at no cost.

Athenian Project: In

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