You will understand and solve our customer's business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners.

A successful SA at Elastic will be focused on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo.

Responsibilities

• Serve as the technical point of contact for your accounts and account managers in your assigned territory.
• Develop a deep understanding of customers' goals and objectives, and articulate how our offerings address their needs.
• Create and own value-based relationships at all levels in customer organisations.
• Actively participate in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Develop and maintain a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
• Advise the sales team on effective ways of positioning Elastic products, solutions, and services.
• Onboard, educate, and enable our partners, and support them in sales cycles.
• Create collateral, contribute to programs, and collaborate with other Elasticians to meet individual client needs.
• Be the voice of the customer and community to communicate needs, gaps, and enhancements to our engineering and leadership teams.
• Deepen both your sales and technical skills through self-driven education while taking advantage of all the professional development opportunities provided by Elastic.

What You Bring Along

• A track record of success in a technical presales role within the Enterprise Sector.
• A demonstrable ability to articulate and sell the benefits of modern platforms, software, and technologies.
• A real passion for being curious and a continuous learner.
• A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
• An ability to influence.
• The ability to inspire groups, both large and small.
• A willingness to travel 30% within region, as well as occasionally internationally.

Why Elastic?

"Once I started, I was blown away to realise, what was always so obvious, everything is search. Anything you do with data involves search, every app needs search, even analytics are about search. Daily I am blown away with the types of things our users and customers are doing with search." - Director of Product, Elastic.

Why this team?

"We question the status quo, debate the best ways to accomplish our goals and hold ourselves and our teams to the highest standards of performance. We take pride in our ability to understand our customers' needs and make recommendations that are based on extensive global experience across multiple use cases. We learn from our mistakes and losses and celebrate our successes with an eye towards constant improvement. Join this team if you are up for a compassionate, understanding, and fair environment where you can really grow into the next phase of your career." - VP WW Solution Architecture, Elastic

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What you'll do

You will act as a strategic technical leader, working hands-on to architect scalable and practical solutions that meet client objectives and integrate seamlessly within their operational frameworks.

• Collaborates with stakeholders to define solution architecture aligned to business goals and enterprise standards
• Owns end-to-end solution design across systems, processes, and data—ensuring scalability, usability, and performance

What you need

• A bachelor's degree in engineering, computer science, project management, business management, or a related field is preferred
• Minimum of seven (7) years of experience in engineering, product development, or enterprise architecture within the automotive, aerospace, or discrete manufactuing industries

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