In this role, you'll act as a trusted advisor to the business,providing challenge, guidance, and insight on operational risk matters. You'll play a key part in shaping risk frameworks, supporting key governance forums, and ensuring that risk management practices remain robust, forward-looking, and compliant with regulatory expectations.

Key Responsibilities:

• Provide second-line review, challenge, and guidance to ensure effective identification, assessment, and mitigation of Operational Risks across the business.
• Support first-line teams in analysing and monitoring key Operational Risk drivers.
• Review outputs from core Operational Risk processes (e.g., risk assessments, risk maps, incident reporting, action plans) and present insights to senior stakeholders and risk committees.
• Stay up to date on emerging risks, industry trends, and regulatory developments, integrating this knowledge into your advisory work.
• Act as the subject matter expert for Operational Risk and a key contact for teams across the organisation.
• Lead second-line oversight of supplier and outsourcing risk, including critical suppliers and exit planning.
• Provide second-line challenge and validation for change initiatives, ensuring risks are properly assessed and managed throughout the change lifecycle.
• Work collaboratively with other risk and resilience teams, including IT risk, cyber security, and compliance.

Governance & Framework Development:

• Contribute to key risk and compliance committees by providing clear, informed Operational Risk insights.
• Lead on developing, updating, and embedding Operational Risk policies, frameworks, and procedures to ensure alignment with regulatory standards.
• Support continuous improvement of governance processes and the broader Operational Risk framework.
• Contribute to the development and maintenance of the Operational Risk Management System (GRC platform).

Qualifications:

• Operational Risk experience within the second line of defence in a UK-regulated financial services environment.
• Strong understanding of Operational Risk areas including conduct, compliance, cyber, and IT.
• Experience working within FCA and/or PRA regulatory frameworks.
• Proven ability to use risk assessment tools such as risk maps, thematic reviews, and opinion papers.
• Strong knowledge of Three Lines of Defence principles.
• Experience delivering Operational Risk training to first-line teams.
• Familiarity with governance, risk, and compliance (GRC) systems.
• Experience conducting second-line testing and oversight reviews.
• A bachelor's degree in Business, Finance, Risk, or a related field (master's degree or relevant professional certification is a plus).

Skills and Competencies:

• Resilient and adaptable, able to handle high-pressure situations and provide advice within short timescales.
• Excellent analytical and problem-solving skills, with a strong attention to detail.
• Strong communication and presentation skills, both written and verbal, including to Senior Management and Non-Exec Director Level.

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