Main Duties & Responsibilities:

• To readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service.
• Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions, being proactive at all times.
• Be professional, pleasant, friendly, courteous and helpful at all times whilst carry out duties to the highest standard.
• To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements.
• Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively offering assistance wherever opportunities arise.
• To ensure that the site is a safe and non-threatening environment for all visitors/tenants.
• Ensuring all incidents are managed in accordance with site policies and procedures.
• Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and supported at all times.
• Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve.
• To record/log all non-conformances and emergencies with the appropriate control room operatives.
• To deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully informed at all times.
• Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging and reporting incidents in line with site/company polices.
• Maintain vigilance and highlight/manage unauthorised access by banned individuals.
• Provide assistance to third party contractors/visitors ensuring all site procedures/policies are adhered to.
• To liaise closely with statutory authorities, dealing with incidents and the provision of information.
• Ensure radio procedures are adhered to at all times.
• Ensure all events/incidents are recorded in the SO notebook correctly and notebook policies are adhered to at all times.
• Undertake any other reasonable duties as required to meet the needs of the business.
• Any other reasonable duties as requested by your line manager.
• Ensure a timely response to all security issues and events.
• Complete all training requirements as requested by line manager.
• Be available to cover at least 1 additional shift per month if requested to cover absence/annual leave.
• Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team.
• Support the Supervisor in conducting regular audits as required.

Person Specification:

• One team approach.
• Take ownership of all situations to ensure tasks are completed or escalated when necessary.
• Confidence: Aim high and achieve.
• Honesty: In all things and respect to all people.
• Site Based Values:

• Always treat everyone with dignity and respect in a professional and courteous manner.
• Always listen intently to our customers and always clarify what they need or want from us.
• Always strive to anticipate our clients’ needs and act quickly to meet them – always try to seek out straightforward, intelligent solutions and effective ways to implement them.
• Always do what you say you will do – whatever the job, always see it through.
• Always aim to go the extra mile – try to give our clients more than they were expecting.
• Always communicate honestly and openly with our customers and make sure that we are delivering what they want. Never hide bad news.

Essential Skills:

• Excellent organisational skills with the ability to balance competing priorities and workloads.
• Excellent written and verbal communication skills.
• Ability to work unsupervised and take responsibility.
• Ability to remain calm under pressure.
• Adaptable and flexible in approach to work required.
• Willingness and ability to work as a member of a team.
• Report writing/Presentation skills.
• Excellent observational skills

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Key Responsibilities: Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service Carry out regular patrols of the shopping centre as detailed in the site assignment Instructions, being always proactive Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise Safeguard all the sites are safe and non-threatening environment for all visitors/tenants. Ensure all incidents are managed in accordance with site policies and procedure Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve Record/log all non-conformances and emergencies with the appropriate control room operatives Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices Maintain vigilance and highlight/manage unauthorised access by banned individuals Ensure radio procedures are always adhered to Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to Undertake any other reasonable duties as required to meet the needs of the business.

Required Skills and Experience: Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard One team approach Take ownership of all situations to ensure tasks are completed or escalated when necessary. To always stay motivated aim high and achieve To respect all staff and visitors within the shopping centre SIA and CCTV license essential First Aid Training

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LOCATION: BH2 Leisure Centre, Bournemouth

SHIFT PATTERN: 4 on 4 off, 37 hours per week

PAY RATE: £14.51 per hour

Main Duties & Responsibilities:

Patrol in the malls and the outside perimeter

Meet and greet customers and help with their enquiries

Monitor CCTV

Deal with deliveries

Admin work and reply to emails

Building integrity checks

Person Specification:

SIA License a must

SIA CCTV License an advantage

First Aid Trained an advantage

Able to take ownership of all situations and ensure all tasks given are completed

Flexible to changes

Smart appearance always in line with company policy

Essential

Experience in Security

Experience in dealing with Fire Panels

Excellent organisational skills with the ability to prioritise tasks and workloads

Excellent communicator and customer service skills

Excellent written skills

Computer literate

Able to react in a professional and calm manner in any situation

Excellent observational skills

Able to work unsupervised and take responsibility

Good report writing skills

Good local knowledge

Good team ethic

5-year checkable work/education history

Desirable

Prepared to do overtime when available.

Benefits

We're proud to offer a great range of benefits including:

24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home

Mental Health support and Life Event Counselling

Get Fit Programme

Financial and legal support

Cycle to work scheme

Access Perks at Work, our innovative employee app where you can find:

Perks: discounts, gift cards, cashback, and exclusive offers

Life: Search for resources and tools on topics ranging from family and life to health, money and work

Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM's benefits, visit our website.

About ABM

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

For more information, visit our website.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

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Key Responsibilities: Conduct regular patrols of premises to prevent and detect signs of intrusion or hazards. Monitor and authorize entrance and departure of employees, visitors, and other persons to maintain security. Operate and monitor security equipment such as CCTV systems and alarms. Respond to alarms and investigate disturbances. Ensure compliance with health and safety regulations. Provide excellent customer service and assist visitors as needed. Report any suspicious activities, incidents, or breaches to the appropriate authorities.

Requirements: Valid SIA Security Guard licence is essential. Previous experience in a security role is preferred. Excellent communication and observational skills. Ability to remain calm and composed in emergency situations. Reliable, trustworthy, and professional attitude. Good physical fitness to perform patrols and respond to incidents. Flexibility to work various shifts as required. Strong customer service skills.

Benefits: We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis

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Key Responsibilities:

• Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service
• Carry out regular patrols of the shopping centre as detailed in the site assignment Instructions, being always proactive.
• Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise.
• Safeguard all the sites are safe and non-threatening environment for all visitors/tenants.
• Ensuring all incidents are managed in accordance with site policies and procedure.
• Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported.
• Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve.
• Record/log all non-conformances and emergencies with the appropriate control room operatives.
• Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed.
• Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices.
• Maintain vigilance and highlight/manage unauthorised access by banned individuals.
• Ensure radio procedures are always adhered to.
• Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to.
• Undertake any other reasonable duties as required to meet the needs of the business.
• Any other reasonable duties as requested by your line manager.
• Ensure a timely response to all security issues and events.
• Complete all training requirements as requested by line manager.
• Be available to cover at least one additional shift per month if requested to cover absence/annual leave

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Key responsibilities include:

• Reading and interacting with all visitors/tenants within the shopping centre, delivering first-class customer-focused service
• Carrying out regular patrols of the shopping centre as detailed in the site assignment instructions, being always proactive
• Continuously looking for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise
• Safeguarding all sites are safe and non-threatening environments for all visitors/tenants
• Ensuring all incidents are managed in accordance with site policies and procedures
• Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported
• Ensuring any unsecure areas of the site are reported to Control Room immediately and action taken to resolve
• Recording/logging all non-conformances and emergencies with the appropriate control room operatives
• Dealing efficiently and effectively with all emergencies ensuring the Centre team are kept fully informed
• Intelligently understanding human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company policies
• Maintaining vigilance and highlighting/managing unauthorized access by banned individuals
• Ensuring radio procedures are always adhered to
• Ensuring all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to
• Undertaking any other reasonable duties as required to meet the needs of the business.

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Key responsibilities include: Patrolling designated areas of the premises and ensuring the security and safety of employees, visitors, and property Monitoring surveillance systems and reporting any suspicious activities or incidents Responding to alarms and emergencies in a timely manner and escalating as necessary Conducting regular inspections to identify and address potential security risks Enforcing access control policies and procedures to maintain the integrity of the premises Assisting with the implementation and maintenance of security protocols and procedures Collaborating with internal stakeholders to develop and deliver security awareness training programs

To be successful in this role, you will need to have proven experience as a Security Officer or similar role, excellent knowledge of security protocols and procedures, and strong observational and problem-solving skills.

We offer a competitive pay rate of £13.00 per hour and a range of benefits, including 24/7 GP, mental health support, and a cycle to work scheme.

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Key Responsibilities:

• Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service
• Carry out regular patrols of the shopping centre as detailed in the site assignment Instructions, being always proactive
• Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise
• Safeguard all the sites are safe and non-threatening environment for all visitors/tenants.
• Ensuring all incidents are managed in accordance with site policies and procedure
• Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported
• Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve
• Record/log all non-conformances and emergencies with the appropriate control room operatives
• Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed
• Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices
• Maintain vigilance and highlight/manage unauthorised access by banned individuals
• Ensure radio procedures are always adhered to
• Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to
• Undertake any other reasonable duties as required to meet the needs of the business.
• Any other reasonable duties as requested by your line manager
• Ensure a timely response to all security issues and events
• Complete all training requirements as requested by line manager
• Be available to cover at least one additional shift per month if requested to cover absence/annual leave
• Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team
• Any other duties as assigned by your manager to support the team and ensure the smooth operation of the business will be communicated to you

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Key Responsibilities:

• Manage gangway operations, including access control, screening of personnel, and efficient operations.
• Coordinate security operations with outside agencies and complete Declarations of Security as required by the ISPS Code.
• Supervise the setup, calibration, operation, and maintenance of security-related equipment.
• Ensure compliance with ISPS, Company, and Carnival Corporate Security Standards.
• Assist the Staff Captain with the efficient operation of the master key system.
• Oversee training of the security team in 'Security Team' procedures, exercises, drills, and security requirements.
• Manage authorized visitor access to the ship, including identification, confirmation of business, and issuance of visitor passes.

Staff Development and Management:

• Deliver role descriptions to team members and communicate clear expectations.
• Complete performance appraisals that are fair, objective, and accurate measurements.
• Observe each crewmember's performance and deliver prompt and appropriate correction, improvement, or reinforcement.
• Identify top performers and mentor them for career advancement or promotion.

Safety and Compliance:

• Verify that all subordinates are in compliance with USPH, safety, fleet, and environmental regulations.
• Support the coordination of onboard resources and responses in case of increased sanitation levels.
• Follow correct timekeeping procedures and review, maintain, and manifest accurate MLC Hours of Rest records.

Skills, Knowledge & Expertise:

• Minimum five years security experience required.
• Law Enforcement and/or related Military, Maritime, or other Government or Private Sector (criminal) investigative experience required.
• Experience in conducting (criminal) investigations, interviews, report writing, crime scene preservation, etc. required.

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Key Responsibilities:

• Patrol assigned premises to prevent and detect unauthorized activities
• Monitor CCTV and alarm systems to identify suspicious behavior
• Respond promptly to incidents and emergencies, coordinating with emergency services when necessary
• Enforce site rules and procedures to ensure safety and compliance
• Write accurate and timely incident reports and maintain logs
• Provide excellent customer service to visitors, tenants, and staff

Requirements:

• Valid SIA license mandatory
• Previous experience as a Security Officer or similar role preferred
• Excellent communication and interpersonal skills
• Ability to handle emergency situations calmly and effectively
• Strong observational skills with attention to detail
• Physical fitness and stamina to patrol and stand for long periods
• Flexibility to work various shifts including nights, weekends, and holidays

Benefits: We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:
• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

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Responsibilities: Provide on-site support to the manufacturing team, assisting with security and fire operations for the plant to include access control, CCTV monitoring, fire inspections, and emergency support. Assist with special projects and security initiatives, including GAO audits, AON fire inspection audits, daily plant walks, etc. Ensure monthly fire tasks are completed and documented. Enforce Security and Fire manual, bulletins, and protocols to ensure compliance. May perform the role of Incident Commander for emergencies. Will to support the company Emergency Response Team are required. Respond to emergency incidents to include medical, behavioral, fire, trespassing, accidents, suspicious activity, thefts, etc. Escalate appropriately to the Security Team Lead and/or Regional Security Manager. Enhance emergency response capabilities by utilizing incident response tools and through the deployment of emergency response equipment for the company or local municipalities. Assist in security for VIP visits. Assist with investigations, escalating to the Security Team Lead and/or Regional Security Manager and Global Investigations, as appropriate. Identify and escalate physical security gaps through proactive security initiatives. Develop and maintain strong relationships with internal skill teams to ensure unified alignment with all security and fire related matters. Protect company classified information with confidentiality.

Qualifications: The minimum requirements we seek: High School Diploma Minimum 3 years’ experience in law enforcement, military or equivalent. Highly motivated, hands-on, self-starter with ability to think creatively and operate in a dynamic, ambiguous environment. Demonstrate excellent communication skills, both written and oral. Demonstrate a high level of interpersonal skills (soft skills). Ability to multi-task, strong problem-solving, conflict management skills. Demonstrated ability to: Establish priorities under changing conditions. Exhibit calm, rational behavior under stressful conditions. Administer duties and responsibilities with accuracy and attention to detail. Show initiative and leadership. Available to work 24x7, 365 days a year. Strong Microsoft Office and computer skills; ability to navigate department technology platforms. Current CPL or the ability to acquire one within 30 days prior to hire.

Even better, you may have: Our preferred requirements: CPR/AED certification. Knowledge of Global Security, site security and fire operations. Possess a working knowledge of emergency response levels. Deliver results according to the Ford OS Behaviors.

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Key Responsibilities:

• Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service
• Carry out regular patrols of the shopping centre as detailed in the site assignment Instructions, being always proactive
• Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise
• Safeguard all the sites are safe and non-threatening environment for all visitors/tenants.
• Ensuring all incidents are managed in accordance with site policies and procedure
• Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported
• Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve
• Record/log all non-conformances and emergencies with the appropriate control room operatives
• Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed
• Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices
• Maintain vigilance and highlight/manage unauthorised access by banned individuals
• Ensure radio procedures are always adhered to
• Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to
• Undertake any other reasonable duties as required to meet the needs of the business.
• Any other reasonable duties as requested by your line manager
• Ensure a timely response to all security issues and events
• Complete all training requirements as requested by line manager
• Be available to cover at least one additional shift per month if requested to cover absence/annual leave
• Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team

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The ideal candidate will have a SIA Door Supervisor licence, strong communication skills, and the ability to remain calm under pressure. They will also be familiar with patrolling and monitoring from a loss prevention aspect and have a proactive attitude.

The shift pattern will be 4 on 4 off, with two sets of days and two sets of nights, rolling shift pattern, 42 hours per week. The pay rate is £13.70 per hour.

As a Security Officer, you will be part of a team that provides a safe and secure environment for everyone. You will be expected to maintain high standards of customer service, respond to incidents, and work collaboratively with colleagues.

The benefits of working for ABM include 24/7 GP, mental health support, get fit programme, financial and legal support, cycle to work scheme, and access to perks at work.

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Job Spec:

• Carry periodic duties as outlined in the site Assignment Instructions
• Be present on the mall to ensure a safe and secure environment is maintained
• Conduct patrols covering all areas of the mall and service areas
• Take an active role in emergency situations including first aid and fire warden
• Oversee external contractor management to ensure safe working practices

Candidate requirements:

• Enjoy working part of a team as well as the ability to work independently to reach the shared goal
• Good communication skills both written and verbal to assist with accurate report writing
• Excellent time management
• Smart, well-groomed and confident
• Conflict Management aware
• High level of customer care awareness
• Familiar with patrolling and monitoring from both a loss prevention aspect and health & safety
• SIA Door Supervisor/Security Guard licence / CCTV licence

Benefits:

We're proud to offer a great range of benefits including:

24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find:

Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis

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As a Security Officer at ABM UK, you will be responsible for maintaining a secure environment, responding to incidents, and ensuring compliance with safety protocols. This role requires vigilance, professionalism, and excellent customer service skills.

Key responsibilities include conducting regular patrols and monitoring premises to detect any suspicious activity, controlling access points and verifying identification of visitors and contractors, operating security equipment such as CCTV systems and alarm panels, responding promptly to alarms, emergencies, and incidents, preparing detailed reports on incidents and daily activities, collaborating with law enforcement and emergency services when required, and providing assistance and guidance to visitors and staff in a courteous manner.

Requirements include a valid Security Industry Authority (SIA) license, previous experience in a security role preferred but not essential, good communication and interpersonal skills, ability to remain calm under pressure and handle incidents effectively, reliable and punctual with a professional attitude, physically fit and able to stand or patrol for extended periods, and flexible availability including shifts at night, weekends, and public holidays.

We're proud to offer a great range of benefits including 24/7 GP, mental health support and life event counseling, get fit programme, financial and legal support, cycle to work scheme, and access perks at work.

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This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site.

KEY RESPONSIBILITIES

• Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service
• Carry out regular patrols of the shopping centre as detailed in the site assignment Instructions, being always proactive
• Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise
• Safeguard all the sites are safe and non-threatening environment for all visitors/tenants
• Ensuring all incidents are managed in accordance with site policies and procedure
• Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported
• Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve
• Record/log all non-conformances and emergencies with the appropriate control room operatives
• Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed
• Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices
• Maintain vigilance and highlight/manage unauthorised access by banned individuals
• Ensure radio procedures are always adhered to
• Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to
• Undertake any other reasonable duties as required to meet the needs of the business
• Ensure a timely response to all security issues and events
• Complete all training requirements as requested by line manager
• Be available to cover at least one additional shift per month if requested to cover absence/annual leave
• Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team

REQUIRED SKILLS AND EXPERIENCE

• Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard
• One team approach
• Take ownership of all situations to ensure tasks are completed or escalated when necessary
• To always stay motivated aim high and achieve
• To respect all staff and visitors within the shopping centre
• SIA Door Supervisor and CCTV license essential
• First Aid Training

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Your duties will include:

• Patrol designated areas of the premises and ensure the security and safety of employees, visitors, and property
• Monitor surveillance systems and report any suspicious activities or incidents
• Respond to alarms and emergencies in a timely manner and escalate as necessary
• Conduct regular inspections to identify and address potential security risks
• Enforce access control policies and procedures to maintain the integrity of the premises
• Assist with the implementation and maintenance of security protocols and procedures
• Collaborate with internal stakeholders to develop and deliver security awareness training programs

We are looking for a proven Security Officer with excellent knowledge of security protocols and procedures, strong observational and problem-solving skills, and the ability to remain calm and react quickly in high-pressure situations.

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Key responsibilities include interacting with all visitors/tenants within the shopping centre, delivering first-class customer-focused service; carrying out regular patrols of the shopping centre as detailed in the site Assignment Instructions; safeguarding all sites are safe and non-threatening environments for all visitors/tenants; and ensuring all incidents are managed in accordance with site policies and procedures.

The ideal candidate will be professional, friendly, courteous, and helpful while carrying out duties to the highest standard; able to work unsupervised and take responsibility; able to remain calm under pressure; adaptable and flexible in approach to work required; and willing and able to work as a member of a team.

Benefits include 24/7 GP, mental health support and life event counseling, get fit programme, financial and legal support, cycle to work scheme, and access perks at work.

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Key Responsibilities -------------------

• Interact with all visitors/tenants within the shopping Centre, delivering first-class customer-focused service.
• Carry out regular patrols of the shopping Centre as detailed in the site Assignment Instructions.
• Be professional, pleasant, friendly, courteous, and helpful always.
• Ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements.
• Ensure that the site is a safe and non-threatening environment for all visitors/tenants.
• Liaise with site control room proactively reacting to incidents.
• Help third-party contractors/visitors ensuring all site procedures/policies are adhered to.
• Liaise closely with statutory authorities, dealing with incidents.
• Ensure radio procedures are always adhered to.
• Undertake any other reasonable duties as required to meet the needs of the business.

Required Skills and Experience ----------------------------

• Have knowledge of Assignment Instructions (AI's).
• Excellent written and verbal communication skills.
• Customer/Client focused.
• Must be able to work under pressure.
• Basic computer literacy required.
• SIA Guarding or Door Supervisor license.
• SIA CCTV license.

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Key Responsibilities:

• Interact with all visitors/tenants within the shopping Centre, delivering first class customer focused service.
• Carry out regular patrols of the shopping Centre as detailed in the site Assignment Instructions.
• Be professional, pleasant, friendly, courteous, and helpful always.
• Ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements.
• Ensure that the site is a safe and non-threatening environment for all visitors/tenants.
• Liaise with site control room proactively reacting to incidents
• Help third party contractors/visitors ensuring all site procedures/policies are adhered to.
• Liaise closely with statutory authorities, dealing with incidents
• Ensure radio procedures are always adhered to.
• Undertake any other reasonable duties as required to meet the needs of the business.

Required Skills and Experience:

• Have knowledge of Assignment Instructions (AI’s)
• Excellent written and verbal communication skills.
• Customer/Client focused.
• Must be able to work under pressure.
• Basic computer literacy required.
• SIA Guarding or Door Supervisor license.
• SIA CCTV license

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at ABM UK

On-siteRenfrew, Scotland, United KingdomB&I - London (Lee Fitzgerlad)Full-time

Posted 6 months ago

Description

LOCATION: X-Site, Renfrew

WORKING HOURS: working on a rotating 9 week rolling roster with other members of the security team, 40 hours per week

PAY RATE: £13.00 per hour

_If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at_ _recruitment@abm.com_ _. We're here to help!_

Role Overview and Purpose

This is an important role as a public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site.

Key Responsibilities

• Readily interact with all visitors/tenants within the X-Site Braehead leisure facility, delivering first class customer focused service

• Carry out regular patrols of the centre as detailed in the site assignment Instructions, always being proactive

• Continuously look for opportunities to be of assistance to visitors at the centre, proactively helping wherever opportunities arise

• Safeguard the site to ensure a non-threatening environment for all visitors/tenants

• Ensuring all incidents are managed in accordance with site policies and procedures

• Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported

• Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve

• Record/log all non-conformances and emergencies with the appropriate control room operatives

• Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed

• Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices

• Maintain vigilance and highlight/manage unauthorised access by banned individuals

• Ensure radio procedures are always adhered to

• Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to

• Undertake any other reasonable duties as required to meet the needs of the business.

• Any other reasonable duties as requested by your line manager

• Ensure a timely response to all security issues and events

• Complete all training requirements as requested by line manager

• Be available to cover at least one additional shift per month if requested to cover absence/annual leave

• Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team

• Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard

Required Skills and Experience

• SIA Front Line or SIA Door Supervisor Licence is required. SIA CCTV Licence is desirable.

• Take ownership of all situations to ensure tasks are completed or escalated when necessary.

• To always stay motivated aim high and achieve

• To respect all staff and visitors within the centre.

Benefits

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home

• Mental Health support and Life Event Counseling

• Get Fit Programme

• Financial and legal support

• Cycle to work scheme

• Access Perks at Work, our innovative employee app where you can find:

• Perks: discounts, gift cards, cashback, and exclusive offers

• Life: Search for resources and tools on topics ranging from family and life to health, money and work

• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our careers page

About Us

ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

More about ABM UK

ABM UK logo

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Since 1987, We have been providing award winning facility service solutions the UK. We serve 1,500+ locations across the UK including 65 Shopping Centers, 400+ Commercial locations and 20+ Airports.

We employ more than 3,500 skilled and motivated people and we greatly respect each one, working together to meet and exceed expectations for safe working environments, career development and best practice innovation. In fostering a pride and ownership from our employees, we provide a platform for excellence in our delivery.

Generic facility services don’t work because each building, site, store, centre or otherwise has unique needs. That’s why we start with understanding your challenges and then leverage our extensive industry expertise to provide you with customised facility solutions.

• Security Officer at ABM UK

ABM UK logo

Security Officer

at ABM UK

On-siteGlasgow, Scotland, United KingdomB&I - Scotland & Ireland (Jenna Pollock)Full-time

Posted 17 days ago

• Site Supervisor at ABM UK

ABM UK logo

Site Supervisor

at ABM UK

On-siteKirkintilloch, Kirkintilloch, United KingdomB&I - Scotland & Ireland (Jenna Pollock)Full-time

Posted 14 days ago

• Cleaner at ABM UK

ABM UK logo

Cleaner

at ABM UK

On-siteGlasgow, Scotland, United KingdomB&I - Scotland & Ireland (Jenna Pollock)Part-time

Posted today

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