Security Guard - Magsaysay, Philippines · Princesscruises

Sat, 25 Apr 2026 20:50:04 GMT

Princesscruises · Manila · onsite

Be a proud ambassador and part of our security personnel team monitoring passenger and crew activities, investigating security matters that arise, and promptly reporting and correcting security issues in order to maintain a safe and secure shipboard environment.

Key Responsibilities:

Understand the foundation of customer service and be able to deliver outstanding service to our passengers.

Be motivated to excel in all aspects of job duties and responsibilities.

Be a personable communicator with outstanding social skills and a warm, friendly, and caring personality.

Embrace all Company and Proud Values and lead by example.

Adapt and adjust to a variety of circumstances.

Establish and maintain courteous and professional working relationships in a diverse cultural environment.

Skills, Knowledge & Expertise:

Communicate clearly in written and spoken English.

Experience in the operation of security screening equipment such as x-ray machines, walkthrough metal detectors, hand-held metal and explosive detectors, CCTV, etc.

Lead all onboard investigations of alleged crimes and security incidents as detailed in Fleet Regulations.

Oversee all evidence collection and crime scene preservation by ship's personnel.

Investigate minor passenger injuries as directed by the Staff Captain.

Provide an immediate positive first impression to passengers.

Work with security team to maximize the effectiveness of their operations and service for passengers and crew.

Communicate clearly and appropriately with shipboard and shoreside personnel regarding service provided in all parts of the operation.

Promote the goal of resolving passenger problems or concerns immediately, or at a minimum before the cruise ends.

Manage gangway operations including access control, screening of all personnel wishing to board the vessel for prohibited items, proper relief/rotation of staff, and efficient/effective operations including line management.

Coordinate security operations with outside agencies and complete Declarations of Security as required by the ISPS Code.

Supervise the set up, calibration, operation, and maintenance of all onboard security-related equipment in accordance with manufacturers'/Company requirements.

Ensure compliance with ISPS and Carnival Corporate Security Standards at all times.

Assist the Staff Captain with the efficient operation of the master key system on board.

Oversee continual training of the security team in Code Sierra procedures, exercises, drills, and any other security requirements ensuring compliance with international and Company regulations.

Manage authorized visitor access to the ship, including identification, confirmation of business, and issuance of visitor passes.

Review and make necessary entries into the Port & Ship Security Management Database, based on occurrences.