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    <job>
      <externalid>23e6c816-168</externalid>
      <Title>SBN - Waiter</Title>
      <Description><![CDATA[<p>As a Waiter on our ships, you will play an integral part in delivering exceptional guest satisfaction and service procedures as instructed by the Snr Waiters, Assistant Maitre d&#39;s and outlet managers.</p>
<p>Your primary responsibility will be to provide memorable moments for our guests in our various culinary venues, including restaurants, lounges, bars, decks, and other outlets where events are catered for.</p>
<p>To achieve this, you will need to consistently apply our service standards, procedures, and attention to detail to provide a personalized service to each of our guests.</p>
<p>Key responsibilities include:</p>
<ul>
<li>Respectfully expediting all instructions advised by the more senior wait staff/Bar Tenders/Sommelier and managers.</li>
<li>Accurately and swiftly executing any guest request while following company service procedures at all times.</li>
<li>Being knowledgeable regarding all wine and food offerings as explained in each outlet&#39;s menu briefing.</li>
<li>Assisting with set-up, service, and break-down duties linked to each outlet and as advised by managers.</li>
<li>Offering wine and menu recommendations as outlined by the outlet Chef de Cuisine and Sommelier.</li>
<li>Ensuring that accurate food and drinks orders are taken when directed by Snr Waiter/Bar Tender or Sommelier.</li>
<li>Following all relevant health department regulations pre, post, or during services.</li>
<li>Learning and using guest names as per company set procedures and standards.</li>
<li>Following and ensuring that the company beverage standards of service are being adhered to.</li>
<li>Following and ensuring that the company food service standards are adhered to.</li>
<li>Greeting and escorting guests to their tables, seats, or locations in the assigned outlets.</li>
<li>Ensuring that company policy in regards to drinking age is followed and that the service of alcoholic beverages to obviously &#39;overserved&#39; guests is reported and stopped in a tactful and appropriate manner.</li>
<li>Learning the Public Health regulations and procedures and adhering to these standards at all times.</li>
<li>Familiarizing yourself with the IPM program and attending training as directed.</li>
<li>Attending various training sessions with the aim to further improve your level of performance.</li>
</ul>
<p>In addition to these key responsibilities, you will also be required to:</p>
<ul>
<li>Minimize breakage and wastage and follow proper procedures when disposing of garbage.</li>
<li>Follow company guidelines regarding uniforms and personal hygiene.</li>
<li>Be familiar with and execute the Seabourn HESS-MS appropriate to your position.</li>
<li>Assist with ensuring that each outlet is ready for service.</li>
<li>Follow instructions from the Snr waiter, Bar tender, or relevant manager to administer the appropriate service related to the outlet.</li>
<li>Clear stations from any soiled service items.</li>
<li>Report directly to your Sr. Waiter/Bar Tender/Sommelier, as directed by the Outlet Manager.</li>
<li>Assist in taking food and drink orders, when requested, in compliance with company guidelines.</li>
<li>Assist with additional duties as requested by the ships management.</li>
</ul>
<p>If you are a motivated and enthusiastic individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.</p>
<p style="margin-top:24px;font-size:13px;color:#666;">XML job scraping automation by <a href="https://yubhub.co">YubHub</a></p>]]></Description>
      <Jobtype>fixed term contract</Jobtype>
      <Experiencelevel>entry</Experiencelevel>
      <Workarrangement>onsite</Workarrangement>
      <Salaryrange></Salaryrange>
      <Skills>Food Service, Customer Service, Attention to Detail, Teamwork, Communication, Time Management</Skills>
      <Category>Hospitality</Category>
      <Industry>Tourism</Industry>
      <Employername>Hollandamericagroup</Employername>
      <Employerlogo>https://logos.yubhub.co/hollandamerica.com.png</Employerlogo>
      <Employerdescription>Holland America Group is a global cruise line that operates a fleet of luxury ships, offering cruises to destinations around the world.</Employerdescription>
      <Employerwebsite>https://www.hollandamerica.com/</Employerwebsite>
      <Compensationcurrency></Compensationcurrency>
      <Compensationmin></Compensationmin>
      <Compensationmax></Compensationmax>
      <Applyto>https://hollandamericagroup.pinpointhq.com/en/postings/9d8c274e-9e5f-4599-a35d-3abc3bbdc5ab?utm_source=yubhub.co&amp;utm_medium=jobs_feed&amp;utm_campaign=apply</Applyto>
      <Location>New York, New York</Location>
      <Country></Country>
      <Postedate>2026-04-25</Postedate>
    </job>
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