We are seeking a highly motivated and detail-oriented Service Utility to join our team. As a Service Utility, you will play a vital role in maintaining the overall smooth running of our service operation.

Key Responsibilities:

• Deliver requisitioned items to all Restaurants, bars, and lounges and ensure proper storage of contents.
• Assist service staff in preparation and cleanup duties for all restaurants, pantries, and assigned galley areas to ensure public health standards are met.
• Collect and organize all restaurant equipment throughout the vessel and relocate items to their appropriate outlets and lockers.
• Assist waiters with secondary service tasks, including polishing duties and general checkouts of outlets.
• Silver polish all silver items from the restaurant operation.
• Set up mise-en-place as directed by supervisors and outlined in daily working schedules.
• Assist in delivering food items and setting up dining accordingly.
• Comply with all company guidelines regarding uniforms and personal hygiene.
• Follow company standards and policies as outlined in the CBA booklet.
• Assist loading or luggage teams as per supervisor's schedule.
• Familiarize yourself with the content of the HESS-MS.
• Segregate and remove garbage from venue outlets and sanitize garbage containers.
• Assist with breaking down trays at all dishwashing areas.
• Communicate any maintenance needs or concerns to respective outlet supervisors.
• Assist bartenders with daily events and beverage stations.
• Attend weekly trainings regarding HESS or job-related risk assessments, including weekly crew drills.
• Maintain current knowledge of the ship's regular events and special events and functions by reviewing the daily schedule to provide guests with accurate information.
• Follow all related procedures set by the company on a daily basis, ensuring fellow coworkers abide by them.
• Responsible for deck setups and breakdowns as directed or scheduled.
• Assist with the cleanliness of decks and deck furniture, ensuring deck chairs are maintained throughout the day.
• Ensure safe storage of all deck equipment, such as tables, chairs, umbrellas, and cushions, according to safety regulations.
• Set up and break down Pier Service on specified days and man the Pier as scheduled.
• Monitor deck service and assist service staff if needed.
• Assist restaurant outlets in distributing food trays to service stations and collecting soiled trays back to dishwashing areas.

Requirements:

• High school diploma or similar education.
• Work experience within the hotel industry, preferably on a cruise ship.
• Strong command of the English language combined with good written skills.
• Basic F&B knowledge of beverage operations and service.
• Knowledge of public health and sanitation regulations/procedures.

Benefits:

• Physical demands: ability to bend, climb, perform repetitive motion, and repetitively heavy lift.
• Travel requirements: passport valid for a minimum of 6 months, flag state issued seaman book, general flag state or flag state approved marine fitness medical, United States C1/D visa, English Marlin test at minimal score of 80%, pre-employment medical examination.
• Work conditions: working on a cruise ship is very different from any land-based occupation, working hours are longer and work is more intense due to the constant demand of guests.

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