As a Sales Development Representative at Dialpad, you will own building prospect lists, manage the pipeline, and maintain in-depth knowledge of Dialpad products. You will collaborate with your Account Executives to develop prospecting strategies and vertical campaigns unique to your territory. You will also support the creation of net new prospecting lists for target accounts and key decision-makers. You will connect with prospects using all communication channels (phone, email, and social media).
\nIn addition, you will bring your confidence, commitment, and love of winning to hone your craft and launch yourself into a successful sales career! Dialpad's Sales Development Representative will contribute to our Sales team by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad!
\nIn this role, you will combine prospecting, lead qualification, and industry research to create qualified sales opportunities for your Account Executives. Dialpad's Sales Development Representative team nurtures relationships with prospects, serving as the initial point of contact through calls, emails, and social media outreach. This team works closely with Account Executives and offers opportunities for close mentorship and professional development.
\nAs a Sales Development Representative, you will: Prospect ideal target personas by making 50+ outbound calls per day, with additional touchpoints via email. Consistently meet or exceed the quota of sales-qualified opportunities for Dialpad's Account Executive team. Embrace a growth mindset by prioritizing sales enablement activities. Show enthusiasm to learn and implement various sales methodologies such as SPICED and BANT. Learn to navigate through sales tools such as Salesforce, ZoomInfo, Outreach, Sales Navigator, and Dialpad. Partner closely with your manager, peers, and Account Executives to improve messages, processes, and daily activities.
\nThe ideal candidate will be efficient, organized, and detail-oriented. They will have excellent verbal and written communication skills and confidence. They will also have demonstrated a sense of curiosity, motivation, and resourcefulness. A minimum of 1 year of experience in a Sales Development or similar customer-facing role is required.
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\nCollaborate with Account Executives to uncover and pursue new sales opportunities. Create trust and credibility with both internal and external stakeholders.
\nTo be successful in this role, you will need to have a minimum of one year of related sales experience, demonstrating your ability to excel in an outbound sales role. You will need to communicate in a clear and compelling manner with a friendly demeanor. You will need to articulate value and determine what is important to people. You will need to be a quick learner with an ability to solve problems. Dependability, resourcefulness, resiliency and creativity are essential.
\nIn return, you will receive an incredibly strong onboarding program, a Pathfinder career development program, and a structured promotion path to AE/AM/CSM. You will also receive top-notch tech stack, market-leading product offering, ERG (Employee Resource Groups) to foster a diverse, inclusive workplace, and benefits to help you thrive.
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