As a Rooms Division Attendant at Princess Cruises, you will play a vital role in ensuring the smooth operation of our onboard facilities. You will be responsible for maintaining the highest standards of cleanliness, sanitation, and maintenance in accordance with HESS protocols. This includes preparing and maintaining public areas, anticipating guest needs, and reporting maintenance issues. You will also be responsible for setting up locations for activities, official inspections, and special events, and for using consumable items, linen, and cleaning chemicals responsibly.
\nIn addition to your technical skills, you will be expected to provide exceptional customer service, embracing an inclusive and diverse culture, and instilling Shared Purpose, Core Values, and CRUISE service essentials. You will share best practices and efficiencies with the Rooms Division leadership team and colleagues, and follow appropriate procedures for handling garbage, bio-hazardous, and sharps waste.
\nTo be successful in this role, you will need to have a minimum of one year of experience in housekeeping from luxury hotels or resorts, and be able to comprehend public health and environmental requirements pertaining to crew public areas. You will also need to be able to communicate effectively in English, and have a strong understanding of the foundation of guest service.
\nIn return for your hard work and dedication, you will enjoy a competitive salary package, your own comfortable double cabin, company-paid travel to and from the ship, access to exclusive areas and benefits onboard, and a vibrant recreation and welfare program designed to support your well-being and work-life balance.
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\nYour responsibilities will include maintaining the company's standard of housekeeping, sanitation, and maintenance in accordance with HESS protocols. You will prepare and maintain a clean, sanitized, and welcoming public area, anticipating guest needs and reporting maintenance issues. You will promptly set up locations for activities, official inspections, and special events. You will responsibly use consumable items, linen, and cleaning chemicals, avoiding unnecessary waste. You will maintain assigned equipment clean and in good condition.
\nYou will be knowledgeable about product, policy, demographic, itinerary, and port information. You will embrace an inclusive and diverse culture, instilling Shared Purpose, Core Values, and CRUISE service essentials. You will share best practices and efficiencies with the Rooms Division leadership team and colleagues. You will follow appropriate procedures for handling garbage, bio-hazardous, and sharps waste, and collaborate with those in charge to create a safe environment.
\nYou will also maintain current knowledge of public health standards and ensure continuous compliance with hotel-related policies. You will promptly coordinate onboard resources to respond to outbreak situations requiring increased sanitation levels.
\nA minimum of one year of experience in housekeeping from luxury hotels or resorts is also required. Ability to comprehend public health and environmental requirements pertaining to crew public areas is essential. Furthermore, the ability to communicate effectively in English is necessary.
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