{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/title/renewals-associate"},"x-facet":{"type":"title","slug":"renewals-associate","display":"Renewals Associate","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_a402c5ef-e80"},"title":"Renewals Associate","description":"<p>We are seeking a Renewals Associate to join our growing team. As a Renewals Associate, you will be instrumental in securing renewals, identifying expansion opportunities, and contributing directly to Elastic&#39;s sustained growth. You will manage a portfolio of customer accounts, proactively engaging to ensure timely and successful renewals of Elastic subscriptions. You will develop strong relationships with customers, understanding their evolving needs and demonstrating the continued value of Elastic&#39;s solutions. You will identify opportunities for account expansion and collaborate with the sales team to facilitate upsell and cross-sell initiatives. You will serve as a primary point of contact for renewal-related inquiries, working closely with customers to address any concerns or challenges. You will accurately forecast renewal rates and provide regular updates on renewal pipeline status. You will collaborate with various internal teams, including sales, customer success, and legal, to ensure a seamless renewal process and an exceptional customer experience. You will educate customers on new features, product updates, and how Elastic&#39;s AI-powered search solutions can further enhance their operations.</p>\n<p>Requirements:</p>\n<ul>\n<li>Proven experience in a customer-facing role, ideally within renewals, account management, or sales support for a SaaS subscription business.</li>\n<li>Strong understanding of renewal processes and procedures.</li>\n<li>Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and trust with customers.</li>\n<li>A meticulous approach to forecasting and data management, preferably with experience using SFDC.</li>\n<li>Ability to independently manage a high volume of accounts and prioritize tasks effectively.</li>\n<li>A passion for technology and a desire to understand how Elastic&#39;s solutions empower businesses.</li>\n<li>Enthusiasm for the Open Source model and an appreciation for the community relying on our solutions.</li>\n</ul>\n<p>Bonus Points:</p>\n<ul>\n<li>Prior experience in a renewals-specific role.</li>\n<li>Familiarity with Enterprise Search, Log Analytics, Security, APM, or Cloud solutions.</li>\n<li>Experience in selling within an Open Source model.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_a402c5ef-e80","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Elastic, the Search AI Company","sameAs":"https://www.elastic.co/","logo":"https://logos.yubhub.co/elastic.co.png"},"x-apply-url":"https://job-boards.greenhouse.io/elastic/jobs/7807279","x-work-arrangement":"remote","x-experience-level":"mid","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["customer-facing","renewals","account management","sales support","SaaS subscription business","renewal processes","procedures","communication","negotiation","interpersonal skills","forecasting","data management","SFDC"],"x-skills-preferred":["Enterprise Search","Log Analytics","Security","APM","Cloud solutions","Open Source model"],"datePosted":"2026-04-18T15:49:56.347Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Barcelona, Spain"}},"jobLocationType":"TELECOMMUTE","employmentType":"FULL_TIME","occupationalCategory":"Sales","industry":"Technology","skills":"customer-facing, renewals, account management, sales support, SaaS subscription business, renewal processes, procedures, communication, negotiation, interpersonal skills, forecasting, data management, SFDC, Enterprise Search, Log Analytics, Security, APM, Cloud solutions, Open Source model"}]}