Principal Regional Services Partner - Japan · Elastic, the Search AI Company

Sat, 18 Apr 2026 15:41:56 GMT
Sales

Elastic, the Search AI Company · Japan · remote

We are seeking a Principal Regional Services Partner to join our Professional Services team in Japan. As a Principal Regional Services Partner, you will play a key role in growing our Services business and building trusted customer relationships.

Key Responsibilities:

Evangelise Elastic's ability to deliver business outcomes and our delivery methodology to our customers

Apply industry expertise and business insight to understand customer's motivation, business drivers, strategic goals and objectives, and desired business outcomes

Exceed growth and bookings targets, ensure organisational health, and drive customer satisfaction

Ability to create Enterprise services proposals, draft custom Scope of Work and engage customers, especially C-Level, using a consultative selling approach that positions Elastic and yourself as a long-term trusted advisor relationship

Develop and lead a territory plan and a personalised account plan for each customer, which aligns with their business goals

Forecast accurately and timely, build a pipeline, and progress opportunities to deliver YOY growth

Form a strong relationship with the Sales, Customer Success organisation, and regional Alliances/Partner organisations that are instrumental to success

Participate in enhancing our service delivery methodology, services practice, and industry POV's

Requirements:

10+ years of consultative sales experience, consistently exceeding quotas across large enterprise accounts

5+ years of experience in selling and delivering professional services within strategic consulting firms, large-scale system integrators, or professional services divisions of software organisations

Proven track record to build, nurture, and maintain C-level relationships, earning recognition as a trusted advisor

Strong track record in expanding key accounts and managing complex, multi-million-dollar pursuits

Highly collaborative professional who thrives in complex, matrixed organisational structures

Expertise in developing compelling responses to both functional and technical components of RFIs and RFPs

Demonstrated project and account management capabilities with a focus on results and client satisfaction

Exceptional teammate with outstanding interpersonal and communication skills

Thrives in fast-paced, dynamic environments, maintaining composure and delivering excellence under pressure

Additional Information:

As a distributed company, diversity drives our identity

Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life

Your age is only a number

It doesn't matter if you're just out of college or your children are; we need you for what you can do

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do

Competitive pay based on the work you do here and not your previous salary

Health coverage for you and your family in many locations

Ability to craft your calendar with flexible locations and schedules for many roles

Generous number of vacation days each year

Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service

Up to 40 hours each year to use toward volunteer projects you love

Embracing parenthood with minimum of 16 weeks of parental leave