{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/title/player-support-agent"},"x-facet":{"type":"title","slug":"player-support-agent","display":"Player Support Agent","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_53862f77-301"},"title":"Player Support Agent","description":"<p>Imagine more for your career in games! We are a gaming company that is constantly evolving, and we&#39;re looking for someone who is passionate about video games and has excellent linguistic skills in Korean. As a Player Support Agent, you will provide top-notch assistance to our players by solving their queries about the game and providing excellent customer service. You&#39;ll be using your investigative skills and working with our ticketing system to help players with their game-related issues. You&#39;ll be responding to their inquiries through email and chat, but don&#39;t worry, you won&#39;t be taking any phone calls! Collaboration is essential in this role. You&#39;ll work closely with our internal teams to assist with project-related requests and provide feedback to their development team. You will be the voice of the product and the ear on the ground.</p>\n<p>You will have the opportunity to work on some of the most popular games in the world, standing hand by hand with players, while also developing your skills and career. You will also be guided by our Leadership Principles, which define what success looks like at Keywords and how we can achieve it together.</p>\n<p>We are a global and diverse company, so English is the common language for collaboration. You will be proficient in English and can use it daily to interact with your colleagues. You will also be familiar with either MS Office or Google Suite apps and can use them effectively.</p>\n<p>You will work full-time, 5 days a week, which may include weekend-days (Saturday and Sunday) as well as shifts availability. We provide a full training, so previous experience in Customer Service is not a must.</p>\n<p>We are a fully online and remote recruitment process, and we highly encourage you to apply. If you share our values and want to join our growing network of studios, apply now and become part of the Keywords family.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_53862f77-301","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Keywords Studios","sameAs":"https://apply.workable.com","logo":"https://logos.yubhub.co/j.com.png"},"x-apply-url":"https://apply.workable.com/j/1BAF0C4CD8","x-work-arrangement":"remote","x-experience-level":"entry","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Excellent linguistic skills in Korean","Business level of linguistic skills in English","Interest in video game"],"x-skills-preferred":["Previous experience in Customer Service","Passion about video games"],"datePosted":"2026-03-09T10:54:20.943Z","jobLocationType":"TELECOMMUTE","employmentType":"FULL_TIME","occupationalCategory":"IT","industry":"Technology","skills":"Excellent linguistic skills in Korean, Business level of linguistic skills in English, Interest in video game, Previous experience in Customer Service, Passion about video games"}]}