We're looking for a People Operations Lead to join our People Services team. As a People Operations Lead, you will contribute to our vision, analyse our current state, and then get hands-on to build our future state. You'll build some of these new processes and workflows yourself, and others will be built in partnership with more technical teams (e.g. People Systems).
\nOur work doesn’t exist in a silo, so you’ll work closely with other People teams and cross-functional partners like IT, Legal, Finance, and Security to improve workflows end-to-end. We have a solid foundation with a lot left to build, and you'll help shape what comes next.
\nKey responsibilities:
\nRequirements:
\nPreferred qualifications:
\nXML job scraping automation by YubHub
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\nProactively identify opportunities to streamline and connect processes within and beyond our team. Map processes end to end to see how things currently run, find where they break or slow down, and propose solutions. Design and build improved processes yourself, or document the requirements and partner with technical teams to build them.
\nImprove cross-functional processes by partnering with other People teams and teams across the org (IT, Security, Legal, Finance). Manage our employee support experience, focusing on improving our tooling and analyzing data to drive continuous improvement. Collect feedback from employees and partner teams to make sure we are focusing on areas that drive the most impact.
\nBuild and manage automated processes to audit and maintain the quality of our workforce data. Support internal and external audits with process documentation and evidence. Document runbooks and SOPs for our processes and systems.
\nIf you have 6–10+ years in People/HR Operations and have scaled People Ops functions in-house, have hands-on experience converting manual processes into scalable systems, learn systems quickly and enjoy figuring out how things work under the hood, communicate clearly with business and technical teams, form strong cross-functional partnerships to collaborate on processes with upstream/downstream impacts, move quickly without sacrificing quality or introducing risk, have managed processes and data in enterprise HR systems (e.g. Workday), and have managed employee support through ticketing systems (e.g. Jira), you might be a good fit for this role.
\nStrong candidates may also have experience using light code (e.g. Google Apps Script) to optimize People Ops processes, experience using AI to build new People Ops workflows, and experience with internal controls and enterprise audits (e.g. SOC 2, SOX, ISO).
\nThe annual compensation range for this role is $220,000-$290,000 USD.
\nXML job scraping automation by YubHub
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