Location

San Francisco

Employment Type

Full time

Department

Compensation

• $197K – $278K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

About the team

The AI Deployment Engineering (ADE) team ensures the safe and effective deployment of Generative AI applications for developers and enterprises. We act as trusted advisors and technical partners to our customers, helping them build and execute their AI adoption strategy post-sale. Our mission is to develop a strong backlog of GenAI use cases tailored to each customer’s industry and to drive these initiatives from prototype to production through hands-on technical guidance and partnership.

As a Partner ADE, you’ll support systems integrators and their most strategic customers transform their business through solutions such as customer service, automated content generation, and novel applications that make use of our newest, most exciting models.

About the role

We are looking for a driven solutions leader with a product mindset as the founding Partner ADE to own the technical engagement with our systems integrators (including GSIs, RSIs, and boutique SIs) and ensure their customers achieve tangible business value with GenAI. You will help partners identify high-value use cases and provide technical enablement through the implementation of AI solutions. Your efforts will accelerate partners’ time to unlock distribution and adoption, ensuring they deliver exceptional results for our joint customers while maintaining high-quality standards. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product teams, and you will report to the Head of Solutions Architecture.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Deeply embed with GSIs, RSIs, and boutique SIs as the technical lead, serving as their technical thought partner to ideate and build novel applications on our API for their customers.

• Work with senior SI and customer stakeholders to identify the best applications of GenAI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap.

• Intervene directly to accelerate customer time to value through building hands-on prototypes and/or by delivering impactful strategic guidance.

• Forge and manage relationships with SI and customer stakeholders to ensure the successful deployment and scale of their applications.

• Codify solution packages and architectural patterns to accelerate time to deployment for customers and partners.

• Lead technical support during partners' initial projects to ensure successful implementations and mentor their technical teams towards self-sufficiency in delivering OpenAI-powered solutions.

• Scale the Partner Solutions Architect function by sharing knowledge, codifying best practices, contributing resources to our open-source repositories, and publishing resources to internal and external knowledge bases.

• Validate, synthesize, and deliver high-signal feedback to the Product and Research teams.

You’ll thrive in this role if you:

• Have 8+ years of technical consulting (or equivalent) experience, managing C-level technical and business relationships with complex global organizations.

• Have led complex technical projects and programs with many stakeholders, ideally within or through an SI.

• Have industry experience in programming languages like Python or Javascript.

• Have led complex implementations of Generative AI and/or traditional ML solutions.

• Have built and/or delivered prototypes using the OpenAI API.

• Are an effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders.

• Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.

• Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.

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We are looking for a Partner AI Deployment Engineer (P-ADE) to lead technical delivery with OpenAI partners across EMEA and help scale customer deployments built on the OpenAI platform. This role focuses on working across a wide range of customer use cases, supporting the design, deployment and scaling of production-grade AI solutions delivered through partners.

You will work closely with partner delivery teams, alongside Solutions Engineers (SEs), Forward Deployed Engineers (FDEs) and other ADEs, to move customer engagements from initial design through to stable, scaled production. Your work will accelerate time to value, reduce delivery risk and ensure solutions meet OpenAI’s standards for quality, safety and reliability. You will collaborate closely with GTM, Applied, and Research to support partner-led enterprise adoption.

This role is based in Paris or Munich. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Act as a primary technical delivery partner for a set of OpenAI partners across EMEA, supporting customer deployments across multiple industries and use cases.

• Work with partner delivery teams and customer stakeholders to translate solution designs into deployable, production-ready architectures on the OpenAI platform.

• Support customer time to value through hands-on prototyping, integration support, architectural guidance and troubleshooting during critical phases of delivery.

• Collaborate closely with SEs, FDEs, and other ADEs to ensure the right technical expertise is engaged from design through production rollout.

• Help partners operationalise solutions by addressing scalability, reliability, security and safety considerations required for enterprise production environments.

• Contribute to reusable deployment patterns, reference architectures and delivery guidance that enable repeatable execution across partner engagements.

• Act as a technical quality and governance point during deployments, helping ensure solutions meet OpenAI’s standards and best practices before and after go-live.

• Capture and synthesise feedback from real customer deployments and share insights with Applied, Research and partner teams to improve delivery playbooks and platform capabilities.

You’ll thrive in this role if you:

• Have 8+ years of experience in technical consulting, solution delivery or a similar role, working with senior technical and business leaders on complex enterprise deployments.

• Have experience delivering large, multi-stakeholder technical projects in partnership with boutique services organisations, system integrators or similar delivery environments.

• Have strong hands-on experience building, integrating and operating production software using modern languages such as Python or JavaScript.

• Have designed, deployed and supported Generative AI and or machine learning solutions in real-world production environments.

• Have practical experience working with the OpenAI platform in customer-facing or delivery contexts.

• Are a clear communicator who can work effectively with partner engineers, internal teams and customer stakeholders.

• Take ownership of delivery problems end to end and are comfortable operating in ambiguous, fast-moving environments.

• Bring a collaborative, humble mindset and enjoy working across partners and internal teams to deliver successful customer outcomes.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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