Actively assists the Waiter during service periods and ensures service sequences are being followed during meal periods. Ensures the appropriate table settings are in place and in line with both company and sanitation protocols. Knowledgeable about the dining and beverage menus and actively upsells and makes recommendations based on guest preferences.

Assists with guest dietary requirements. Understands the setup, product and service expectations of their respective area and immediately rectifies any shortfalls that would have a negative impact on the guest experience. Consistently supports the efforts to exceed service targets and other key metrics by adhering to the Service Excellence standards.

Minimizes breakage, loss, and theft of service items by always handling equipment and supplies with care. Actively promotes in a helpful manner alternative dining venues and other company initiatives to guests. Operates shipboard devices and technologies to ensure accurate processing of guest transactions.

This role requires a graduate of a recognized Catering / Hotel Management School (Preferred) and at least two years of restaurant service experience on a cruise ship or in alternative fine dining service experience from premium restaurants and/or luxury hotels (5 stars).

The successful candidate will be able to adequately explain pricing, food, wine, and cocktail menus to the guests. They will also have knowledge of fine dining operations and excellent restaurant service. Strong communication and interpersonal skills are essential for this role, as well as the ability to work in a fast-paced environment and provide exceptional customer service.

As a member of the Princess Cruises team, you will enjoy a competitive salary package, your own comfortable double cabin, company-paid travel to and from the ship, access to exclusive areas and benefits onboard, a vibrant recreation and welfare program, access to exceptional learning and development opportunities, and the chance to travel the world while doing what you love.

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