{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/title/it-support-specialist"},"x-facet":{"type":"title","slug":"it-support-specialist","display":"It Support Specialist","count":2},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_cc9baccc-385"},"title":"IT Support Specialist","description":"<p>We&#39;re seeking an IT Support Specialist to join our IT team. This role is based in Atlanta, GA and will provide hands-on, in-person support for our office in the Cumberland neighborhood, while also partnering with our distributed IT and Security teams to support employees remotely as needed.</p>\n<p>This is a mid-level individual contributor role. You&#39;ll be expected to independently resolve the majority of day-to-day support needs, contribute to improving IT operations, and escalate appropriately when issues require deeper specialization.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Triage, prioritize, and resolve incoming IT support requests with a strong focus on employee experience</li>\n<li>Provide primary support for endpoints (macOS &amp; Windows) and common SaaS tools (Google Workspace, Okta, Slack, Zoom, Atlassian, etc.)</li>\n<li>Own on-site support for the Atlanta office:</li>\n<li>Support conference room A/V and meeting reliability (Zoom Rooms, displays, microphones, etc.)</li>\n<li>Provide basic office network support (switches, access points, ISP handoff), and coordinate escalations with vendors or internal owners as needed</li>\n<li>Manage office IT inventory (spares, loaners, adapters, cables)</li>\n<li>Coordinate vendor work and building IT needs as required</li>\n<li>Execute employee lifecycle tasks (onboarding, offboarding, access changes) with strong attention to security and least-privilege</li>\n<li>Assist with hardware procurement lifecycle (ordering, imaging, deployment, repairs, returns)</li>\n<li>Write and maintain documentation for standard operating procedures, how-tos, and common fixes</li>\n<li>Identify recurring issues and propose process improvements, automation, or tooling changes to reduce ticket volume</li>\n<li>Partner with Security, HR, Engineering, and Executive Assistants on cross-functional projects and incident response as needed</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>3+ years of experience in IT Support / IT Operations (or equivalent practical experience)</li>\n<li>Strong working knowledge of macOS and Windows support in a corporate environment</li>\n<li>Experience supporting a modern SaaS stack (Google Workspace, Slack, Zoom, Atlassian, Okta, etc.)</li>\n<li>Ability to troubleshoot systematically across hardware, OS, network, identity, and application layers</li>\n<li>Comfortable providing in-person support and communicating clearly with both technical and non-technical employees</li>\n<li>Strong ownership mindset, good judgment, and the ability to work independently while keeping stakeholders informed</li>\n<li>Solid documentation habits and a desire to improve how work gets done, not just close tickets</li>\n</ul>\n<p>Nice to Have:</p>\n<ul>\n<li>Experience with device management tooling (e.g., MDM, endpoint security tooling)</li>\n<li>Experience supporting identity and access management workflows (Okta or Entra ID)</li>\n<li>Conference room / A/V support experience (Zoom Rooms or similar)</li>\n<li>Scripting or automation experience sufficient to streamline repetitive tasks</li>\n<li>Experience supporting executives and high-priority stakeholders</li>\n</ul>\n<p>Compensation:</p>\n<ul>\n<li>The estimated pay range for this role is $105,000 - $120,000, depending on experience and location.</li>\n<li>Additionally, this role is eligible to participate in Temporal&#39;s equity plan.</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Unlimited PTO, 12 Holidays + 2 Floating Holidays</li>\n<li>100% Premiums Coverage for Medical, Dental, and Vision</li>\n<li>AD&amp;D, LT &amp; ST Disability, and Life Insurance (Standard &amp; Supplemental Available)</li>\n<li>Empower 401K Plan</li>\n<li>Additional Perks for Learning &amp; Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_cc9baccc-385","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Temporal","sameAs":"https://temporal.io/","logo":"https://logos.yubhub.co/temporal.io.png"},"x-apply-url":"https://job-boards.greenhouse.io/temporaltechnologies/jobs/5092264007","x-work-arrangement":"hybrid","x-experience-level":"mid","x-job-type":"full-time","x-salary-range":"$105,000 - $120,000","x-skills-required":["macOS support","Windows support","Google Workspace","Okta","Slack","Zoom","Atlassian","endpoint security","device management","identity and access management","troubleshooting","communication","documentation","process improvement","automation","tooling changes"],"x-skills-preferred":["device management tooling","identity and access management workflows","conference room / A/V support","scripting or automation","executive support"],"datePosted":"2026-04-18T15:56:01.569Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Atlanta, GA"}},"employmentType":"FULL_TIME","occupationalCategory":"IT","industry":"Technology","skills":"macOS support, Windows support, Google Workspace, Okta, Slack, Zoom, Atlassian, endpoint security, device management, identity and access management, troubleshooting, communication, documentation, process improvement, automation, tooling changes, device management tooling, identity and access management workflows, conference room / A/V support, scripting or automation, executive support","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":105000,"maxValue":120000,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_51117f47-a2d"},"title":"IT Support Specialist","description":"<p><strong>IT Support Specialist</strong></p>\n<p><strong>Location</strong></p>\n<p>Seattle</p>\n<p><strong>Employment Type</strong></p>\n<p>Full time</p>\n<p><strong>Location Type</strong></p>\n<p>On-site</p>\n<p><strong>Department</strong></p>\n<p>IT</p>\n<p><strong>Compensation</strong></p>\n<ul>\n<li>$52.88 per hour • Offers Equity</li>\n</ul>\n<p>The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.</p>\n<ul>\n<li>Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts</li>\n</ul>\n<ul>\n<li>Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)</li>\n</ul>\n<ul>\n<li>401(k) retirement plan with employer match</li>\n</ul>\n<ul>\n<li>Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)</li>\n</ul>\n<ul>\n<li>Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees</li>\n</ul>\n<ul>\n<li>13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)</li>\n</ul>\n<ul>\n<li>Mental health and wellness support</li>\n</ul>\n<ul>\n<li>Employer-paid basic life and disability coverage</li>\n</ul>\n<ul>\n<li>Annual learning and development stipend to fuel your professional growth</li>\n</ul>\n<ul>\n<li>Daily meals in our offices, and meal delivery credits as eligible</li>\n</ul>\n<ul>\n<li>Relocation support for eligible employees</li>\n</ul>\n<ul>\n<li>Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.</li>\n</ul>\n<p>More details about our benefits are available to candidates during the hiring process.</p>\n<p>This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.</p>\n<p><strong>About the Team</strong></p>\n<p>The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor relationships and equipment inventory, and continuously improve our processes and documentation to enhance the overall employee experience.</p>\n<p><strong>About the Role</strong></p>\n<p>As a Frontline IT Support Specialist, you’ll be the first point of contact in our helpdesk for hardware, software, and network issues. You’ll resolve incoming support requests, collaborate across teams to improve repeatable workflows such as onboarding and device imaging, and share ideas that make everyday work smoother for everyone.</p>\n<p>This role is based in our Seattle office and requires five days per week on site. Relocation assistance is available.</p>\n<p><strong>In this role, you will:</strong></p>\n<ul>\n<li><strong>Provide frontline helpdesk support:</strong> Serve as the primary contact for troubleshooting hardware, software, and network issues, ensuring prompt and reliable resolution of employee requests.</li>\n</ul>\n<ul>\n<li><strong>Improve support systems and processes:</strong> Work with cross-functional partners to identify opportunities for improvement, help create and maintain repeatable workflows, and contribute ideas during IT team meetings.</li>\n</ul>\n<ul>\n<li><strong>Participate in on-call rotation</strong>: Join a scheduled helpdesk on-call rotation for priority incidents.</li>\n</ul>\n<p><strong>You might thrive in this role if you:</strong></p>\n<ul>\n<li>Bring strong technical expertise in macOS (with working knowledge of Windows as a plus), identity and device management (Azure AD, Jamf, Intune), and enterprise collaboration tools such as Google Workspace, Office 365, Slack, and Atlassian products.</li>\n</ul>\n<ul>\n<li>Demonstrate excellent written and verbal communication skills, ensuring clarity and professionalism in every interaction.</li>\n</ul>\n<ul>\n<li>Are highly driven and motivated, with a proactive approach to problem solving and continuous improvement.</li>\n</ul>\n<ul>\n<li>Show precision and attention to detail in your work, consistently delivering high-quality results.</li>\n</ul>\n<ul>\n<li>Possess a customer-first mindset and the ability to clearly explain technical details to diverse audiences.</li>\n</ul>\n<p><strong>About OpenAI</strong></p>\n<p>OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_51117f47-a2d","directApply":true,"hiringOrganization":{"@type":"Organization","name":"OpenAI","sameAs":"https://jobs.ashbyhq.com","logo":"https://logos.yubhub.co/openai.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/openai/49ae54dc-3d33-4107-8112-63fac1ee86ca","x-work-arrangement":"onsite","x-experience-level":"entry","x-job-type":"full-time","x-salary-range":"$52.88 per hour • Offers Equity","x-skills-required":["macOS","Azure AD","Jamf","Intune","Google Workspace","Office 365","Slack","Atlassian products"],"x-skills-preferred":["Windows","identity and device management"],"datePosted":"2026-03-06T18:42:50.327Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Seattle"}},"employmentType":"FULL_TIME","occupationalCategory":"IT","industry":"Technology","skills":"macOS, Azure AD, Jamf, Intune, Google Workspace, Office 365, Slack, Atlassian products, Windows, identity and device management"}]}