Responsibilities:

• Exposure to programming languages such as Python, JavaScript, bash, PowerShell, and C#
• Familiarity with version control systems such as Git
• Collaborate with implementation partners to design, build, and deploy complex integrations
• Assist with proof of concepts for strategic and enterprise customers
• Work side-by-side with customers to establish partnerships and strategic relationships
• Analyze and audit existing Helpshift implementations for the purpose of making improvements
• Become an expert at using Helpshift's administrative tools
• Work collaboratively with Customer Success Managers, other Services teams, and Sales to ensure customers' overall success with the product

Requirements:

• Exposure to any of the following programming languages: Python, Go, C#, Node.js, PowerShell
• Familiarity with technical SaaS concepts such as SDKs, APIs, and cloud computing
• Exceptional organizational skills
• Understanding of Object-Oriented Programming concepts
• Excellent communication skills
• Proficiency in the entire G-Suite and ability to perform data analysis tasks
• Curiosity about complex systems and a natural problem-solving ability

Benefits:

Helpshift embraces diversity and is an equal opportunity workplace.

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