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You&#39;ll also support successful customer launches through hands-on technical guidance and collaboration.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Act as a technical partner to customers during onboarding and integration, providing guidance through calls and hands-on collaboration</li>\n<li>Build and maintain internal tools that improve visibility into customer integrations, including dashboards and systems that surface data quality and integration health</li>\n<li>Evolve our event tracking to ensure the reliable and scalable data collection that powers our AI algorithms</li>\n<li>Improve documentation, training materials, and developer resources for both customers and internal teams</li>\n<li>Support customers asynchronously by troubleshooting issues, reviewing implementations, and validating data quality while proactively monitoring integration health</li>\n<li>Collaborate with integration-focused teams to identify recurring integration challenges and develop scalable solutions</li>\n<li>Partner with Product, Customer Success, and other engineering teams to shape the future of customer integrations</li>\n</ul>\n<p><strong>How We Work</strong></p>\n<ul>\n<li>Remote-first - work from anywhere</li>\n<li>Bi-weekly sprints/retros and daily stand-ups - Lightweight processes that favor rapid continuous development</li>\n<li>High trust, low ego culture focused on outcomes over hours</li>\n<li>Continuous learning encouraged through an annual learning stipend and peer mentorship</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>Minimum two years of professional and/or academic experience in software engineering</li>\n<li>Proficiency in building applications using React and Node based technologies (TypeScript experience is a plus!)</li>\n<li>Solid understanding of front-end fundamentals such as DOM parsing/manipulation and browser debugging</li>\n<li>Familiarity with building either dashboards, monitoring systems, data visualization tools, or event instrumentation</li>\n<li>Bonus points for experience with tools for querying, managing, or analyzing data (e.g., OpenSearch, ClickHouse, SQL)</li>\n<li>Strong communication and interpersonal skills, with enthusiasm for working directly with customers and collaborating across teams</li>\n<li>Comfortable troubleshooting complex issues, validating data quality, and translating customer feedback into scalable solutions</li>\n<li>Motivated by continuous learning and enjoys solving novel technical problems in dynamic environments</li>\n<li>Ability to support customers and team members between PST and GMT+1 time zones</li>\n</ul>\n<p><strong>Benefits</strong></p>\n<ul>\n<li>Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year</li>\n<li>Fully remote team - choose where you live</li>\n<li>Work from home stipend! 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