<?xml version="1.0" encoding="UTF-8"?>
<source>
  <jobs>
    <job>
      <externalid>61262975-c57</externalid>
      <Title>Head of Customer Referral &amp; Emerging Channels</Title>
      <Description><![CDATA[<p>At Gusto, we&#39;re on a mission to grow the small business economy. We&#39;re looking for a Head of Customer Referral &amp; Emerging Channels to join our Demand Generation team, responsible for driving qualified pipeline and customer growth across all channels. As a key member of our team, you&#39;ll lead a team of sharp marketers who genuinely care about the small businesses we serve.</p>
<p>Key responsibilities include:</p>
<p>Managing and developing the growth marketing team, setting clear goals, providing coaching, and fostering a culture of accountability and innovation.</p>
<p>Owning and evolving Gusto&#39;s customer referral program from strategy and incentive design, to measurement and optimization, driving meaningful new customer acquisition and revenue through word-of-mouth and network effects.</p>
<p>Building and running a rigorous experimentation roadmap, using advanced testing and data analysis to identify growth levers and scale what works.</p>
<p>Scouting, piloting, and scaling emerging acquisition channels, bringing rigor to what gets tested and moving quickly from hypothesis to results.</p>
<p>Partnering with the Web Marketing team to surface and prioritize conversion experiments, translating referral and emerging channel performance data into landing page hypotheses and post-click optimizations that improve acquisition outcomes.</p>
<p>Partnering cross-functionally with Growth, Product, Sales, RevOps, and Data teams to align growth programs with business priorities and optimize the full funnel from awareness to activation.</p>
<p>Using AI tools as a consistent, habitual part of your workflow, generating referral program briefs, developing incentive copy variants, accelerating channel research, and building reusable systems that scale best practices across the team.</p>
<p>Reporting on program performance to senior leadership, distilling complex data into clear insights and concrete recommendations.</p>
<p>We&#39;re looking for someone with 10+ years of experience in growth marketing, demand generation, or performance marketing, with at least 3 years in a people management role. You should have demonstrated success building and scaling customer acquisition programs (referral, affiliate, and/or word-of-mouth) from concept to measurable growth. Additionally, you should have working knowledge of paid acquisition channels (SEM, paid social, ABM, etc.) and a strong grasp of full-funnel growth strategy.</p>
<p style="margin-top:24px;font-size:13px;color:#666;">XML job scraping automation by <a href="https://yubhub.co">YubHub</a></p>]]></Description>
      <Jobtype>full-time</Jobtype>
      <Experiencelevel>senior</Experiencelevel>
      <Workarrangement>hybrid</Workarrangement>
      <Salaryrange>$141,000 to $207,000 per year</Salaryrange>
      <Skills>growth marketing, demand generation, performance marketing, paid acquisition channels, full-funnel growth strategy, AI tools, data analysis, experimentation, team management, customer acquisition, word-of-mouth marketing, network effects, conversion rate optimization, landing page optimization, post-click optimization</Skills>
      <Category>Marketing</Category>
      <Industry>Technology</Industry>
      <Employername>Gusto</Employername>
      <Employerlogo>https://logos.yubhub.co/gusto.com.png</Employerlogo>
      <Employerdescription>Gusto handles payroll, health insurance, 401(k)s, and HR for small businesses, supporting over 500,000 nationwide.</Employerdescription>
      <Employerwebsite>https://www.gusto.com/</Employerwebsite>
      <Compensationcurrency></Compensationcurrency>
      <Compensationmin></Compensationmin>
      <Compensationmax></Compensationmax>
      <Applyto>https://job-boards.greenhouse.io/gusto/jobs/7844197?utm_source=yubhub.co&amp;utm_medium=jobs_feed&amp;utm_campaign=apply</Applyto>
      <Location>Denver, CO;San Francisco, CA;New York, NY;Las Vegas, NV;Atlanta, GA;Phoenix, AZ; Toronto, ON; Chicago, IL</Location>
      <Country></Country>
      <Postedate>2026-04-25</Postedate>
    </job>
    <job>
      <externalid>4f16c477-795</externalid>
      <Title>Head of Customer Referral &amp; Emerging Channels</Title>
      <Description><![CDATA[<p>At Gusto, we&#39;re on a mission to grow the small business economy. We&#39;re looking for a Head of Customer Referral &amp; Emerging Channels to lead our growth marketing team and develop strategies to harness customer goodwill into a scalable acquisition engine.</p>
<p>As a key member of our Demand Generation team, you&#39;ll be responsible for managing and developing the growth marketing team, setting clear goals, providing coaching, and fostering a culture of accountability and innovation.</p>
<p>Key responsibilities include:</p>
<ul>
<li>Managing and evolving Gusto&#39;s customer referral program from strategy and incentive design, to measurement and optimization, driving meaningful new customer acquisition and revenue through word-of-mouth and network effects.</li>
</ul>
<ul>
<li>Building and running a rigorous experimentation roadmap, using advanced testing and data analysis to identify growth levers and scale what works.</li>
</ul>
<ul>
<li>Scouting, piloting, and scaling emerging acquisition channels, bringing rigor to what gets tested and moving quickly from hypothesis to results.</li>
</ul>
<ul>
<li>Partnering with the Web Marketing team to surface and prioritize conversion experiments, translating referral and emerging channel performance data into landing page hypotheses and post-click optimizations that improve acquisition outcomes.</li>
</ul>
<ul>
<li>Partnering cross-functionally with Growth, Product, Sales, RevOps, and Data teams to align growth programs with business priorities and optimize the full funnel from awareness to activation.</li>
</ul>
<ul>
<li>Using AI tools as a consistent, habitual part of your workflow, generating referral program briefs, developing incentive copy variants, accelerating channel research, and building reusable systems that scale best practices across the team.</li>
</ul>
<ul>
<li>Reporting on program performance to senior leadership, distilling complex data into clear insights and concrete recommendations.</li>
</ul>
<p>We&#39;re looking for someone with 10+ years of experience in growth marketing, demand generation, or performance marketing, with at least 3 years in a people management role. You should have demonstrated success building and scaling customer acquisition programs (referral, affiliate, and/or word-of-mouth) from concept to measurable growth.</p>
<p>If you&#39;re passionate about leveraging AI to drive growth and have a proven track record of success in a similar role, we&#39;d love to hear from you!</p>
<p style="margin-top:24px;font-size:13px;color:#666;">XML job scraping automation by <a href="https://yubhub.co">YubHub</a></p>]]></Description>
      <Jobtype>full-time</Jobtype>
      <Experiencelevel>senior</Experiencelevel>
      <Workarrangement>hybrid</Workarrangement>
      <Salaryrange>$141,000 to $207,000/yr</Salaryrange>
      <Skills>growth marketing, demand generation, performance marketing, AI, data analysis, experimentation, channel research, program development, team management, paid acquisition channels, SEM, paid social, ABM, full-funnel growth strategy, Salesforce, Amplitude, redash</Skills>
      <Category>Marketing</Category>
      <Industry>Technology</Industry>
      <Employername>Gusto</Employername>
      <Employerlogo>https://logos.yubhub.co/gusto.com.png</Employerlogo>
      <Employerdescription>Gusto handles payroll, health insurance, 401(k)s, and HR for small businesses, supporting over 500,000 nationwide.</Employerdescription>
      <Employerwebsite>https://www.gusto.com/</Employerwebsite>
      <Compensationcurrency></Compensationcurrency>
      <Compensationmin></Compensationmin>
      <Compensationmax></Compensationmax>
      <Applyto>https://job-boards.greenhouse.io/gusto/jobs/7844197?utm_source=yubhub.co&amp;utm_medium=jobs_feed&amp;utm_campaign=apply</Applyto>
      <Location>Denver, CO;San Francisco, CA;New York, NY;Las Vegas, NV;Atlanta, GA;Phoenix, AZ; Toronto, ON; Chicago, IL</Location>
      <Country></Country>
      <Postedate>2026-04-25</Postedate>
    </job>
  </jobs>
</source>