As a Guest Experience Specialist at Sandbox VR, you will create unforgettable moments for our guests by greeting them with energy and inviting them into an exciting, welcoming environment.

Your responsibilities will include guiding guests through the VR journey: arrival, gearing up, gameplay, and wrap-up, as well as proactively sharing offers to boost engagement.

You will also be a Tech & Experience Expert, mastering our proprietary tech and keeping gear calibrated, troubleshooting issues smoothly and providing real-time, light-hearted updates to guests.

In addition, you will maintain a spotless, high-energy store that meets Sandbox VR standards, sanitizing gear thoroughly and displaying materials/gift cards to brand expectations.

We are looking for someone who is egoless and coachable, adaptable and proactive, team-focused, reliable, and physically able.

Benefits include paid sick time, 401(k) match, commuter benefits, referral bonuses, employee discounts, free VR sessions, and guest review bonus.

Note: Evening and weekend availability may be required depending on the business' needs.

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We're Sandbox VR, a leading virtual reality experience provider. Our mission is to bring people closer together through immersive adventures.

What You Will Be Doing:

Create unforgettable guest moments by greeting guests with energy and inviting them into an exciting, welcoming environment.

Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up.

Proactively share offers (F&B, repeat visits, gift cards) to boost engagement.

Be a Tech & Experience Expert by mastering our proprietary tech and keeping gear calibrated.

Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests.

Communicate with management and tech support when issues arise, clearly and quickly.

Keep Things Running Smoothly by maintaining a spotless, high-energy store that meets Sandbox VR standards.

Sanitize gear thoroughly and display materials/gift cards to brand expectations.

Prepare iPads, body trackers, and gear before and after every session.

Shift Leadership & Coaching:

Open/close the store, manage daily audits, break schedules, and labor spend.

Run shift check-ins, coach in real time, and train new hires.

Ensure team performance, morale, and guest service standards remain high.

What We Are Looking For:

Egoless & Coachable: You take feedback well and pitch in wherever needed.

Adaptable & Proactive: You're resourceful, self-driven, and good with change.

Team-Focused: You stay positive and celebrate group wins.

Reliable: On time, in uniform, and ready to shine.

Physically Able: On your feet, some lifting (up to 40 lb), occasional stairs.

Weekend Availability: Required.

Leadership: 1+ year in retail/hospitality leadership.

Benefits:

Paid sick time + 401(k) match.

Commuter benefits (transit + parking).

Referral bonuses + employee discounts.

Free VR sessions + guest review bonus.

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Your primary duties will include greeting guests with energy and inviting them into an exciting, welcoming environment. You will guide guests through the VR journey, from arrival to wrap-up, and proactively share offers to boost engagement.

In addition, you will be a Tech & Experience Expert, mastering our proprietary tech and keeping gear calibrated. You will troubleshoot issues smoothly and provide real-time, light-hearted updates to guests.

To maintain a spotless, high-energy store, you will sanitise gear thoroughly and display materials/gift cards to brand expectations. You will also prepare iPads, body trackers, and gear before and after every session.

We are looking for someone who is egoless and coachable, adaptable and proactive, team-focused, reliable, and physically able. Weekend availability is required.

Benefits include paid sick time, 401(k) match, commuter benefits, referral bonuses, employee discounts, free VR sessions, and guest review bonus.

XML job scraping automation by YubHub