Join us and help build the future of entertainment!
\nAs a Guest Experience Specialist at Sandbox VR, you will create unforgettable moments for our guests by greeting them with energy and inviting them into an exciting, welcoming environment.
\nYour responsibilities will include guiding guests through the VR journey: arrival, gearing up, gameplay, and wrap-up, as well as proactively sharing offers to boost engagement.
\nYou will also be a Tech & Experience Expert, mastering our proprietary tech and keeping gear calibrated, troubleshooting issues smoothly and providing real-time, light-hearted updates to guests.
\nIn addition, you will maintain a spotless, high-energy store that meets Sandbox VR standards, sanitizing gear thoroughly and displaying materials/gift cards to brand expectations.
\nWe are looking for someone who is egoless and coachable, adaptable and proactive, team-focused, reliable, and physically able.
\nBenefits include paid sick time, 401(k) match, commuter benefits, referral bonuses, employee discounts, free VR sessions, and guest review bonus.
\nNote: Evening and weekend availability may be required depending on the business' needs.
\nXML job scraping automation by YubHub
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\nWe're Sandbox VR, a leading virtual reality experience provider. Our mission is to bring people closer together through immersive adventures.
\nWhat You Will Be Doing:
\nCreate unforgettable guest moments by greeting guests with energy and inviting them into an exciting, welcoming environment.
\nGuide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up.
\nProactively share offers (F&B, repeat visits, gift cards) to boost engagement.
\nBe a Tech & Experience Expert by mastering our proprietary tech and keeping gear calibrated.
\nTroubleshoot issues smoothly and provide real-time, light-hearted updates to guests.
\nCommunicate with management and tech support when issues arise, clearly and quickly.
\nKeep Things Running Smoothly by maintaining a spotless, high-energy store that meets Sandbox VR standards.
\nSanitize gear thoroughly and display materials/gift cards to brand expectations.
\nPrepare iPads, body trackers, and gear before and after every session.
\nShift Leadership & Coaching:
\nOpen/close the store, manage daily audits, break schedules, and labor spend.
\nRun shift check-ins, coach in real time, and train new hires.
\nEnsure team performance, morale, and guest service standards remain high.
\nWhat We Are Looking For:
\nEgoless & Coachable: You take feedback well and pitch in wherever needed.
\nAdaptable & Proactive: You're resourceful, self-driven, and good with change.
\nTeam-Focused: You stay positive and celebrate group wins.
\nReliable: On time, in uniform, and ready to shine.
\nPhysically Able: On your feet, some lifting (up to 40 lb), occasional stairs.
\nWeekend Availability: Required.
\nLeadership: 1+ year in retail/hospitality leadership.
\nBenefits:
\nPaid sick time + 401(k) match.
\nCommuter benefits (transit + parking).
\nReferral bonuses + employee discounts.
\nFree VR sessions + guest review bonus.
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\nYour primary duties will include greeting guests with energy and inviting them into an exciting, welcoming environment. You will guide guests through the VR journey, from arrival to wrap-up, and proactively share offers to boost engagement.
\nIn addition, you will be a Tech & Experience Expert, mastering our proprietary tech and keeping gear calibrated. You will troubleshoot issues smoothly and provide real-time, light-hearted updates to guests.
\nTo maintain a spotless, high-energy store, you will sanitise gear thoroughly and display materials/gift cards to brand expectations. You will also prepare iPads, body trackers, and gear before and after every session.
\nWe are looking for someone who is egoless and coachable, adaptable and proactive, team-focused, reliable, and physically able. Weekend availability is required.
\nBenefits include paid sick time, 401(k) match, commuter benefits, referral bonuses, employee discounts, free VR sessions, and guest review bonus.
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