You'll handle everything related to fraud cases, take charge of tricky situations, and come up with smart ideas to make our processes even better for a safer and smoother banking experience.

Take Ownership

• Become a detective in fraud prevention, using your in-depth investigation and problem-solving skills to protect our users from suspicious activity
• Keep an eye out for potential risks, using your knowledge of fraud monitoring and prevention to stay one step ahead
• Bring empathy and effective communication into every interaction to provide the best support possible

Requirements

• You thrive working during night hours and can stay productive and focused from 23:00 to 08:00 Amsterdam time.
• You have knowledge of fraud monitoring and prevention
• You speak English fluently and have strong communication skills, while showing empathy
• You're a problem solving enthusiast, and can prioritize your work when needed
• You thrill at leading thorough investigations, using your attention to detail for efficient resolution
• You already have an advantage if you're familiar with the financial/banking sector, and if terms like KYC, KYB, payment and compliance operations ring a bell
• Your expertise in KYC and PayOps, as these will be strong advantages when tackling fraud cases and improving our processes will be a plus.

Your space to perform

We give you the space and the tools you need to succeed:

• Great, international colleagues, who share your mindset
• Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly
• We support growth with bunq Academy and €1500 annual learning budget
• A Multisport gym card for your health and wellbeing
• Flex Benefits: €70 monthly budget via Re: benefit, offering access to 150+ perks tailored to your lifestyle
• Travel expenses are covered whether you come walking or by bike, bus or car
• Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling, combining flexibility with strong team collaboration
• We reward tenure with a dedicated travel budget: €1.5k after 2 years and €3k after 4 years to visit another core office
• A MacBook so you can Get Shit Done with us
• Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options
• Private health insurance, just in case
• Monthly contribution to your phone and internet bills
• Friday drinks and other celebrations - bunq style

XML job scraping automation by YubHub

You'll handle everything related to fraud cases, take charge of tricky situations, and come up with smart ideas to make our processes even better for a safer and smoother banking experience.

Take Ownership

• Become a detective in fraud prevention, using your in-depth investigation and problem-solving skills to protect our users from suspicious activity
• Keep an eye out for potential risks, using your knowledge of fraud monitoring and prevention to stay one step ahead
• Bring empathy and effective communication into every interaction to provide the best support possible

Your space to perform

We give you the space and the tools you need to succeed

• Join forces with great colleagues across the globe to revolutionise banking
• Make lasting impact by working on complex & exciting challenges
• Accelerate your career growth with bunq Academy and a 1500 EUR annual learning budget
• Flex Benefits: €70 monthly budget via Re: benefit, offering access to 150+ perks tailored to your lifestyle.
• A Macbook to keep with you while you're with us
• Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly
• Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling, combining flexibility with strong team collaboration
• We reward tenure with a dedicated travel budget: €1.5k after 2 years and €3k after 4 years to visit another core office.
• Lunch and snacks at the office, vegan options included
• Private health insurance, just in case
• Friday drinks, team events, and other celebrations - bunq style!

XML job scraping automation by YubHub

You'll handle everything related to fraud cases, take charge of tricky situations, and come up with smart ideas to make our processes even better for a safer and smoother banking experience.

Take Ownership

• Become a detective in fraud prevention, using your in-depth investigation and problem-solving skills to protect our users from suspicious activity.
• Keep an eye out for potential risks, using your knowledge of fraud monitoring and prevention to stay one step ahead.
• Bring empathy and effective communication into every interaction to provide the best support possible.

Requirements

• You have knowledge of fraud monitoring and prevention.
• You speak English fluently and have strong communication skills, while showing empathy.
• You're a problem-solving enthusiast, and can prioritise your work when needed.
• You thrill at leading thorough investigations, using your attention to detail for efficient resolution.
• You already have an advantage if you're familiar with the financial/banking sector, and if terms like KYC, KYB, payment and compliance operations ring a bell.
• Your expertise in KYC and PayOps, as these will be strong advantages when tackling fraud cases and improving our processes will be a plus.

Your space to perform

We give you the space and the tools you need to succeed.

• Great, international colleagues who share your mindset.
• Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly.
• Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while travelling, combining flexibility with strong team collaboration.
• We reward tenure with a dedicated travel budget: €1.5k after 2 years and €3k after 4 years to visit another core office.
• We support growth with bunq Academy and €1500 annual learning budget.
• Massive discount with Urban Sports Club.
• Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices).
• A MacBook so you can Get Shit Done with us.
• Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options.
• An optional pension plan with monthly contribution from bunq.
• Monthly contribution to your phone and internet bills.
• Friday drinks and other celebrations - bunq style

All new hires are subject to Pre-employment Screening (PES), which includes checks conducted by our third-party partner, DISA. This is part of our commitment to a secure and trustworthy workplace.

XML job scraping automation by YubHub