{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/title/executive-it-support-lead"},"x-facet":{"type":"title","slug":"executive-it-support-lead","display":"Executive It Support Lead","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_bc9bf56c-b18"},"title":"Executive IT Support Lead","description":"<p><strong>Compensation</strong></p>\n<p>$97.60 – $108.17 per hour • Offers Equity</p>\n<p>The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.</p>\n<ul>\n<li>Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts</li>\n</ul>\n<ul>\n<li>Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)</li>\n</ul>\n<ul>\n<li>401(k) retirement plan with employer match</li>\n</ul>\n<ul>\n<li>Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)</li>\n</ul>\n<ul>\n<li>Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees</li>\n</ul>\n<ul>\n<li>13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)</li>\n</ul>\n<ul>\n<li>Mental health and wellness support</li>\n</ul>\n<ul>\n<li>Employer-paid basic life and disability coverage</li>\n</ul>\n<ul>\n<li>Annual learning and development stipend to fuel your professional growth</li>\n</ul>\n<ul>\n<li>Daily meals in our offices, and meal delivery credits as eligible</li>\n</ul>\n<ul>\n<li>Relocation support for eligible employees</li>\n</ul>\n<ul>\n<li>Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.</li>\n</ul>\n<p><strong>About the Team</strong></p>\n<p>Employee Tech Experience (ETX) provides the technology and services that all OpenAI employees interact with throughout their journey with the company. Our goal is to create journeys that guide employees through all stages of their time at OpenAI. ETX is a team of includes IT Support, Logistics, System Operations, and ITAV.</p>\n<p><strong>About the Role</strong></p>\n<p>As Executive IT Support Lead you will build and lead a high-touch, white-glove IT support program for OpenAI’s executives. Your responsibilities include designing a program that grows with the changing needs of our executives as the company scales and providing direct IT support to our executives. You will have the opportunity to define how executive support operates with the support of everyone in IT to ensure our executives have the best, most secure technology.</p>\n<p>We are looking for someone who has years of success providing the highest level of IT Support for executives at high-growth companies. You should be excellent at communication, troubleshooting, prioritization, coordination, and delegation. Your success in the role depends on your ability to build trust with executives and their business partners and with your peers in ETX and IT.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Defining “excellent” Executive IT Support. Bring the best of your knowledge and experience to OpenAI and grow Executive IT Support as the company scales. You will meet the executives and EBPs where they’re at to build the program to fit their needs.</li>\n</ul>\n<ul>\n<li>Acting as frontline Executive IT Support. You will be trusted with supporting our most senior leaders and their EBPs with all of their technology needs on their timeline. Clearly articulate issues, solutions, and timelines at the level of detail each stakeholder needs.</li>\n</ul>\n<ul>\n<li>Coordinating with IT and Security. Your team is here to support you while you support the executives. You will coordinate all needs with a broad team of professionals here to make sure you and the executives are successful and agile.</li>\n</ul>\n<ul>\n<li>Representing IT Excellence. You will help IT succeed by identifying emerging needs for our executives and helping IT proactively solve problems before they occur.</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>8+ years of experience providing Executive IT Support with deep familiarity in the technical requirements of the C-suite in large, fast-paced, public companies.</li>\n</ul>\n<ul>\n<li>Strong technical experience in macOS and Windows, identity and device management (e.g. Azure AD, Jamf, Intune) and enterprise collaboration tools like Google Workspace, Office 365, Slack, and Atlassian products.</li>\n</ul>\n<ul>\n<li>Excellent written and verbal communication skills, ensuring clarity and professionalism in all interactions.</li>\n</ul>\n<ul>\n<li>A strong attention to detail, consistently setting clear expectations and tracking all requests from end to end.</li>\n</ul>\n<ul>\n<li>A security-, and compliance-first mindset to ensure executive hardware and data remains safe.</li>\n</ul>\n<ul>\n<li>Discretion in handling sensitive information.</li>\n</ul>\n<p><strong>Workplace &amp; Location</strong></p>\n<p>This role is based out of our San Francisco office and requires 5 days in office per week, with domestic and international travel required multiple times a month as needed.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_bc9bf56c-b18","directApply":true,"hiringOrganization":{"@type":"Organization","name":"OpenAI","sameAs":"https://openai.com/","logo":"https://logos.yubhub.co/openai.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/openai/971fe860-14e6-4a80-bac8-662c3aeaea8b","x-work-arrangement":"onsite","x-experience-level":"senior","x-job-type":"Full time","x-salary-range":"$97.60 – $108.17 per hour • Offers Equity","x-skills-required":["macOS","Windows","Azure AD","Jamf","Intune","Google Workspace","Office 365","Slack","Atlassian products"],"x-skills-preferred":[],"datePosted":"2026-04-24T12:19:39.536Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Francisco"}},"employmentType":"FULL_TIME","occupationalCategory":"IT","industry":"Technology","skills":"macOS, Windows, Azure AD, Jamf, Intune, Google Workspace, Office 365, Slack, Atlassian products"}]}