Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.

Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream.

We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Sales at Brex

Sales is the growth engine at Brex. We bring in new customers, expand existing relationships, and drive the company’s bottom line. With unlimited territories and uncapped opportunity, your ambition sets the ceiling.

We win together, celebrate often, and reward performance. If you want to sell a category-defining product with real ownership, this is your team.

What you’ll do

As an Enterprise Account Manager, you’ll own a portfolio of high-value accounts within Brex’s Enterprise and Upper Mid-Market segments. Your role will be pivotal in fostering business expansion and ensuring sustained client success through disciplined execution, strategic influence, and consultative engagement.

Where you'll work

This role will be based in our New York City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday. Starting February 2, 2026, we will require three days per week in office - Monday, Wednesday and Thursday.

Responsibilities

Drive revenue growth across your book by strategically increasing card adoption and expanding client use of Brex’s Spend Management suite (Expense Management, Bill Pay, Travel, and global payments)

Drive long-term retention by understanding client health and business needs, proactively developing and executing strategies to mitigate churn risk and solidify partnerships

Proactively identify and prioritize expansion opportunities by analyzing account performance, usage headroom, and competitive signals

Lead renewal and expansion cycles end-to-end, from early account strategy through negotiation and close, ensuring strong commercial outcomes

Build executive-level relationships and multi-thread across stakeholders (finance, procurement, and operations) to strengthen account resilience, act as a trusted advisor, and uncover new areas for adoption and growth

Operate with ownership, anticipating client needs, addressing risks early, and taking accountability for revenue and retention outcomes

Partner cross-functionally with Customer Success, Solutions Consultants, Underwriting, RevOps, and Product to deliver unified client outcomes

Maintain rigorous sales discipline with consistent pipeline hygiene, accurate forecasting, and comprehensive account planning.

Surface insights and advocate for clients internally, influencing product roadmap and operational improvements

Solve complex problems with judgment and creativity, converting competitive threats or risks into opportunities for retention and expansion

Requirements

3+ years of B2B closing experience in SaaS, payments, or financial technology

Proven success managing enterprise-level accounts with complex deal cycles, executive engagement, and multi-threaded relationships

Consistent record of exceeding quota and delivering top performance in competitive sales environments

Demonstrated mastery of renewal and expansion cycles, including high-value negotiations and competitive displacements

Track record of driving net revenue growth through upsell, cross-sell, and adoption of multi-product solutions

Proficiency with sales tools and systems such as Salesforce, Outreach, and Gong, with strong pipeline and forecast discipline

Preferred qualifications

Deep knowledge of corporate cards, underwriting, rewards, or credit risk management

Experience selling financial operations platforms (expense, travel, AP, or global payments)

Recognition as a top performer (President’s Club, top stack rank, etc.) in prior roles

Exposure to enterprise procurement processes and competitive SaaS/fintech sales cycles

Compensation

The expected OTE range for this role is $165,432 - $206,790. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity.

The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

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Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.

Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Sales at Brex

Sales is the growth engine at Brex. We bring in new customers, expand existing relationships, and drive the company’s bottom line. With unlimited territories and uncapped opportunity, your ambition sets the ceiling. We win together, celebrate often, and reward performance. If you want to sell a category-defining product with real ownership, this is your team.

What you’ll do

As an Enterprise Account Manager, you’ll own a portfolio of high-value accounts within Brex’s Enterprise and Upper Mid-Market segments. Your role will be pivotal in fostering business expansion and ensuring sustained client success through disciplined execution, strategic influence, and consultative engagement.

Where you'll work

This role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday. Starting February 2, 2026, we will require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Drive revenue growth across your book by strategically increasing card adoption and expanding client use of Brex’s Spend Management suite (Expense Management, Bill Pay, Travel, and global payments)

• Drive long-term retention by understanding client health and business needs, proactively developing and executing strategies to mitigate churn risk and solidify partnerships

• Proactively identify and prioritize expansion opportunities by analyzing account performance, usage headroom, and competitive signals

• Lead renewal and expansion cycles end-to-end, from early account strategy through negotiation and close, ensuring strong commercial outcomes

• Build executive-level relationships and multi-thread across stakeholders (finance, procurement, and operations) to strengthen account resilience, act as a trusted advisor, and uncover new areas for adoption and growth

• Operate with ownership, anticipating client needs, addressing risks early, and taking accountability for revenue and retention outcomes

• Partner cross-functionally with Customer Success, Solutions Consultants, Underwriting, RevOps, and Product to deliver unified client outcomes

• Maintain rigorous sales discipline with consistent pipeline hygiene, accurate forecasting, and comprehensive account planning.

• Surface insights and advocate for clients internally, influencing product roadmap and operational improvements

• Solve complex problems with judgment and creativity, converting competitive threats or risks into opportunities for retention and expansion

Requirements

• 3+ years of B2B closing experience in SaaS, payments, or financial technology

• Proven success managing enterprise-level accounts with complex deal cycles, executive engagement, and multi-threaded relationships

• Consistent record of exceeding quota and delivering top performance in competitive sales environments

• Demonstrated mastery of renewal and expansion cycles, including high-value negotiations and competitive displacements

• Track record of driving net revenue growth through upsell, cross-sell, and adoption of multi-product solutions

• Proficiency with sales tools and systems such as Salesforce, Outreach, and Gong, with strong pipeline and forecast discipline

Preferred qualifications

• Deep knowledge of corporate cards, underwriting, rewards, or credit risk management

• Experience selling financial operations platforms (expense, travel, AP, or global payments)

• Recognition as a top performer (President’s Club, top stack rank, etc.) in prior roles

• Exposure to enterprise procurement processes and competitive SaaS/fintech sales cycles

Compensation

The expected OTE range for this role is $165,432 - $206,790. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

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Since 1998, we've grown into a global network of 70+ studios, partnering with the biggest names in gaming across every stage of development — from early concept to launch and live operations.

Our goal is simple: to be the go-to global platform for technical and creative services in the video games industry.

We help teams stay agile, scale quickly, and focus on building unforgettable player experiences.

With deep expertise across our industry-leading service lines and a worldwide team of specialists, we work side by side with our clients as their trusted partner, providing the talent, technology, and reach needed to bring great games to life.

Join us and help drive the adoption and growth of our Player Engagement Specialized Services, including Trust & Safety, Monetization, and VIP Concierge.

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We're looking for an Enterprise Account Manager to join our Player Engagement Sales & Business Development team. As an Enterprise Account Manager, you'll be responsible for developing and executing enterprise account plans, expanding product adoption, and uncovering whitespace opportunities within existing accounts.

You'll work cross-functionally with diverse teams and cultures to support customer success, legal and billing discussions, overall account strategy, and collaboration with the production team to protect revenues. You'll also leverage your industry network to create new opportunities and expand Player Engagement services across your accounts.

Account Management & Strategy

• Build and execute enterprise account plans, including defining strategies to expand share of wallet within existing customers by addressing whitespace opportunities.
• Work closely with product and customer success teams to expand adoption of Player Engagement services.
• Act as the single point of contact for customer health, including overall account strategy, legal and billing discussions, and increasing overall customer usage of Helpshift platform and services.
• Work with the production team to protect revenues.
• Receive & respond to customer RFIs/RFPs.
• Use existing networks within the games industry to open doors and create net new opportunities for Keywords with a focus on introducing Player Engagement Services.

Analytics

• Report on weekly, monthly, and quarterly pipeline opportunities and progress toward quarterly revenue goals.

Communication

• Work cross-functionally with internal teams to ensure alignment on account strategy and customer objectives.
• Communicate effectively with senior-level stakeholders (CxO, Studio Head, SVP, VP) to maintain strong customer relationships.
• Act as a trusted advisor, providing guidance and support to enterprise clients.

Requirements

• 5–7+ years of Account Management experience supporting Game Industry customers.
• Experience engaging with game publishers at executive levels (CxO, Studio Head, SVP, VP).
• Proven experience managing and growing an existing book of business in excess of $20M+ ACV.
• Experience selling to or working within the Player Engagement ecosystem.
• Strong critical thinking, commercial creativity, and process-driven execution.
• Data-driven mentality and ability to work through ambiguity.
• High attention to detail and ability to perform as a trusted advisor for customers.
• Excellent written and verbal communication skills.
• Self-motivated and able to thrive in a remote working environment.
• Willingness to travel as required.

What We Offer

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees.

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Replit is experiencing extraordinary growth across our customer base and seeking an Enterprise Account Manager with strong communication skills to drive retention, expansion, and customer success. Candidates with Customer Success or Enterprise Account Management experience in SaaS, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal.

We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for customer success and AI. You'll leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth.

In this role you will:

• Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention
• Champion customer success by helping businesses realise the transformative potential of AI-powered software creation
• Lead onboarding programs that accelerate customer time-to-value and platform adoption
• Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools
• Execute renewal processes with a focus on expansion and long-term partnership development
• Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot)
• Gather and communicate valuable customer feedback, championing their interests within Replit
• Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance

Required skills and experience:

• 3-5+ years of experience in Customer Success, Enterprise Account Management, or technical sales role, preferably in SaaS or developer tools
• Excellent communication skills, with the ability to explain technical concepts to non-technical audiences
• Proven track record of meeting or exceeding renewal and expansion revenue targets
• Experience managing customer relationships from onboarding through renewal and expansion
• Proficiency in using CRM systems and customer success tools (e.g., Hubspot)
• Ability to quickly learn and articulate the value of new technologies to diverse customer segments
• Strong problem-solving skills and consultative approach to customer challenges
• Self-motivated with excellent time management and organisational skills for managing multiple accounts
• Passion for technology and staying current with industry trends, particularly AI and automation
• Experience with or strong interest in AI is a plus
• Comfort with data analysis to drive customer success metrics and identify growth opportunities

Nice to have:

• You're an active Replit user
• You've worked at an early-stage startup or in developer tools
• Experience with rapid prototyping, product development workflows, or business process automation
• Background in customer success at companies serving technical or semi-technical user bases
• Degree in Computer Science, Engineering, Business, or a related field (or equivalent practical experience)

Tools + Tech Stack for this role:

• Replit
• Hubspot CRM
• Customer success and analytics platforms
• ZoomInfo
• LinkedIn Sales Navigator
• Hashboard, Hex
• Various customer communication and project management tools

This role may _not_ be a fit if:

• You're not passionate about helping customers succeed and driving long-term relationships
• You lack an understanding of the software development lifecycle or have little interest in learning about technical workflows
• You're not excited about AI and its potential to transform how businesses operate
• You don't enjoy being in client-facing roles where 80% of your day is talking to customers
• You prefer transactional interactions over building deep, strategic relationships

_This is a full-time role that can be held from our Foster City, CA office. This role has an in-office requirement of Monday, Wednesday, and Friday._

Full-Time Employee Benefits Include:

💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🚗 Commuter Benefits 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement 🏝 Flexible Time Off (FTO) + Holidays 🚀 Quarterly Team Gatherings ☕ In Office Amenities

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Replit provides the fastest way to turn ideas into software. With our powerful AI-powered Agent and Assistant, anyone can create and launch apps from natural language in just one click. Build and deploy full-stack applications directly from your browser—no setup required. Never written a line of code in your life? No problem. Replit makes software creation accessible, collaborative, and lightning-fast.

Join us in our mission to empower the next generation of builders. As an Enterprise Account Manager, you will leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth.

Responsibilities:

• Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention
• Champion customer success by helping businesses realise the transformative potential of AI-powered software creation
• Lead onboarding programs that accelerate customer time-to-value and platform adoption
• Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools
• Execute renewal processes with a focus on expansion and long-term partnership development
• Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot)
• Gather and communicate valuable customer feedback, championing their interests within Replit
• Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance

Requirements:

• 3-5+ years of experience in Customer Success, Enterprise Account Management, or technical sales role, preferably in SaaS or developer tools
• Excellent communication skills, with the ability to explain technical concepts to non-technical audiences
• Proven track record of meeting or exceeding renewal and expansion revenue targets
• Experience managing customer relationships from onboarding through renewal and expansion
• Proficiency in using CRM systems and customer success tools (e.g., Hubspot)
• Ability to quickly learn and articulate the value of new technologies to diverse customer segments
• Strong problem-solving skills and consultative approach to customer challenges
• Self-motivated with excellent time management and organisational skills for managing multiple accounts
• Passion for technology and staying current with industry trends, particularly AI and automation
• Experience with or strong interest in AI is a plus
• Comfort with data analysis to drive customer success metrics and identify growth opportunities

Nice to have:

• You're an active Replit user
• You've worked at an early-stage startup or in developer tools
• Experience with rapid prototyping, product development workflows, or business process automation
• Background in customer success at companies serving technical or semi-technical user bases
• Degree in Computer Science, Engineering, Business, or a related field (or equivalent practical experience)

Tools + Tech Stack for this role:

• Replit
• Hubspot CRM
• Customer success and analytics platforms
• ZoomInfo
• LinkedIn Sales Navigator
• Hashboard, Hex
• Various customer communication and project management tools

This role may not be a fit if:

• You're not passionate about helping customers succeed and driving long-term relationships
• You lack an understanding of the software development lifecycle or have little interest in learning about technical workflows
• You're not excited about AI and its potential to transform how businesses operate
• You don't enjoy being in client-facing roles where 80% of your day is talking to customers
• You prefer transactional interactions over building deep, strategic relationships

Full-Time Employee Benefits Include:

• Competitive Salary & Equity
• 401(k) Program with a 4% match
• Health, Dental, Vision and Life Insurance
• Short Term and Long Term Disability
• Paid Parental, Medical, Caregiver Leave
• Commuter Benefits
• Monthly Wellness Stipend
• Autonomous Work Environment
• In Office Set-Up Reimbursement
• Flexible Time Off (FTO) + Holidays
• Quarterly Team Gatherings
• In Office Amenities

Want to learn more about what we are up to?

• Meet the Replit Agent
• Replit: Make an app for that
• Replit Blog
• Amjad TED Talk

Interviewing + Culture at Replit

• Operating Principles
• Reasons not to work at Replit

To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world

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