Location: United States

Department: Community Support

Job Description:

Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. The Community You Will Join:

As a Data Protection Operations Lead, you will join a\Cross-functional team responsible for creating standardized operational security processes and protocols to ensure proper Risk Governance and Compliance for Community Support teams in specific domains, including product, process, and engineering in accordance with company policies and contractual agreements.

The Difference You Will Make:

As a key member of our team, you’ll drive operational excellence, foster innovation, and champion security and productivity. You’ll play a pivotal role in designing and maintaining provisioning frameworks, collaborating with engineering partners to optimize permission models and tooling, and balancing speed with robust security across all processes.

Your Expertise:

• 8+ years of hands-on experience with Access and Privileged Access Management (PAM) operations in a technology-driven environment.
• Demonstrated experience in PAM operational tasks, including safe creation and management, privileged account onboarding, policy development, and least-privilege access model implementation.
• Solid background in identity and access management (IAM) principles and industry best practices.
• Experience with operationalizing Just-In-Time (JIT) privilege models, role-based access controls (RBAC), and enforcing Segregation of Duties (SoD).
• Working knowledge of authentication protocols (e.g., SAML, OAuth, OpenID Connect, Active Directory, LDAP, Kerberos).
• Familiarity with cloud-based privileged access management, including the classification and management of non-human identities (service accounts, API keys, etc.).
• Strong understanding of security standards and regulatory frameworks (NIST, ISO/IEC, FFIEC) relevant to access management.
• Strong SQL abilities, including querying and dashboard creation.
• Clear, concise communication skills, with a proven ability to collaborate across engineering, security, product, and operational teams without a technical background to drive alignment and best-in-class solutions.
• Experience in documenting policies, procedures, and reporting on PAM-related risk and compliance metrics.
• Demonstrated ownership and accountability for continuous improvement in PAM controls and risk management.
• Proactive in identifying and mitigating security risks related to privileged access.
• Comfortable working in a fast-paced environment and contributing to cross-functional or global initiatives.
• Demonstrated ability to build and coach teams.
• Familiarity with access management challenges specific to cloud-native environments (AWS, GCP, Azure).
• Involvement in developing or maintaining Privileged Access Management strategies that address both human and non-human identities, including business users, developers, and service accounts.

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com.

Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

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