8b4889d2-6ac Customer Support Team Lead We are looking for a Customer Support Team Lead to lead our Contact Center team in the iGaming and iLottery business unit. This position plays a crucial role in providing seamless support for our players and upholding top-tier service standards.

What you'll do

  • Monitor and manage real-time queues, ensuring staff availability aligns with service level targets.
  • Support team members with advanced calls, client issues, and technology problems.

What you need

  • High School Diploma or equivalent experience required, with some college preferred.

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]]> full-time mid hybrid $48,790 - $90,610 per year Excellent written and verbal communication skills, Strong interpersonal skills with a positive attitude and professional demeanor, Demonstrated accuracy with consistent attention to detail, Ability to thrive in a fast-paced, dynamic work environment, Organized with excellent time-management skills Customer Support Gaming Aristocrat Interactive https://logos.yubhub.co/aristocrat.com.png Aristocrat Interactive is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. https://aristocrat.wd3.myworkdayjobs.com https://aristocrat.wd3.myworkdayjobs.com/en-US/AristocratExternalCareersSite/job/Lansing-MI-US/Customer-Support-Team-Lead_R0020802-1 Lansing, MI, US 2026-03-01