{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/title/customer-experience-operations-analyst"},"x-facet":{"type":"title","slug":"customer-experience-operations-analyst","display":"Customer Experience Operations Analyst","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_a5ab59a7-dfa"},"title":"Customer Experience Operations Analyst","description":"<p>We are seeking a Customer Experience Operations Analyst to join our growing Revenue Operations team. This role is crucial for developing the operational foundation of our Customer Experience organization, acting as the connective tissue between technical Solutions Architects, the Sales organization, and the operational teams essential for smooth business function.</p>\n<p>This role will act as an operational backbone for our Customer Experience function, bringing structure and clarity to a complex, fast-moving environment. You will manage the systems, processes, and workflows that support customer delivery, onboarding, and overall operational excellence. This role requires close collaboration across Revenue Operations, Accounting, Engineering, and Customer Experience to deliver best-in-class customer experiences.</p>\n<p>Key responsibilities include:</p>\n<ul>\n<li>Managing workflows and data across systems such as Salesforce, JIRA, or similar platforms</li>\n<li>Bridging technical and operational conversations, working effectively with engineers and business stakeholders</li>\n<li>Analyzing data to turn insights into actionable recommendations</li>\n<li>Developing and implementing process improvements to increase efficiency and effectiveness</li>\n<li>Collaborating with cross-functional teams to ensure seamless customer experiences</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>5-7 years of experience in customer experience/solutions operations, business operations, or a similar role,ideally in cloud infrastructure, SaaS, or AI/ML environments</li>\n<li>Proven experience managing workflows and data across systems such as Salesforce, JIRA, or similar platforms</li>\n<li>Strong ability to bridge technical and operational conversations, working effectively with engineers and business stakeholders</li>\n<li>Analytical and systems-minded thinker, capable of turning data into actionable insight</li>\n<li>Excellent written and verbal communication skills</li>\n</ul>\n<p>Preferred qualifications include:</p>\n<ul>\n<li>Previous experience with cloud infrastructure concepts (e.g., Kubernetes, container orchestration, and AI/ML infrastructure)</li>\n<li>Familiarity with DevOps or AI/ML tooling (e.g., SUNK, Terraform, Helm, or related platforms)</li>\n<li>Willingness to work in a hybrid environment (3 days per week in-office)</li>\n</ul>\n<p>If you&#39;re a motivated and detail-oriented individual who thrives in fast-paced environments, we&#39;d love to hear from you!</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_a5ab59a7-dfa","directApply":true,"hiringOrganization":{"@type":"Organization","name":"CoreWeave","sameAs":"https://www.coreweave.com","logo":"https://logos.yubhub.co/coreweave.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/coreweave/jobs/4618254006","x-work-arrangement":"hybrid","x-experience-level":"mid","x-job-type":"full-time","x-salary-range":"$75,000 to $110,000","x-skills-required":["customer experience","operations","workflow management","data analysis","process improvement","collaboration","communication"],"x-skills-preferred":["cloud infrastructure","SaaS","AI/ML","DevOps","tooling"],"datePosted":"2026-04-18T15:49:02.123Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Livingston, NJ / New York, NY / Philadelphia, PA"}},"employmentType":"FULL_TIME","occupationalCategory":"Operations","industry":"Technology","skills":"customer experience, operations, workflow management, data analysis, process improvement, collaboration, communication, cloud infrastructure, SaaS, AI/ML, DevOps, tooling","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":75000,"maxValue":110000,"unitText":"YEAR"}}}]}