{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/title/customer-engineer"},"x-facet":{"type":"title","slug":"customer-engineer","display":"Customer Engineer","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_bc466bac-db5"},"title":"Customer Engineer","description":"<p>As a Customer Engineer at OpenRouter, you&#39;ll be the technical quarterback for our enterprise sales cycles. You&#39;ll partner with account executives to conduct discovery, deliver compelling demos, architect solutions, and overcome technical objections. You&#39;ll be the trusted technical advisor who helps prospects understand how OpenRouter solves their specific AI challenges.</p>\n<p>This role sits at the intersection of sales, engineering, and product—you&#39;ll need to be equally comfortable in customer meetings, building demo environments, and providing product feedback to engineering.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Lead technical discovery calls to understand the prospect&#39;s AI/ML architecture, use cases, and requirements.</li>\n<li>Develop expertise in OpenRouter’s products and solutions, and how they can be leveraged to solve business problems.</li>\n<li>Assess technical fit, including API integration, model requirements, data residency needs, and compliance requirements.</li>\n<li>Design and deliver customized product demonstrations showcasing OpenRouter&#39;s capabilities for prospects’ specific use cases.</li>\n<li>Create demos to showcase OpenRouter and manage proof-of-concept environments.</li>\n<li>Partner with AEs throughout the sales cycle from discovery through close. Respond to proposals and technical questions from customers. Present at customer meetings, QBRs, and executive briefings.</li>\n<li>Address technical objections and competitive positioning and support contract negotiations on technical terms, SLAs, and implementation timelines.</li>\n<li>Provide feedback to the Product and Engineering teams on feature requests, competitive gaps, and market requirements. Contribute to product roadmap prioritization based on customer needs.</li>\n<li>Stay current on AI/ML trends and competitive landscape.</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>5+ years as Sales Engineer, Customer Engineer, Solutions Engineer, or Solutions Architect in B2B SaaS/API/Infrastructure platforms.</li>\n<li>Strong technical background with hands-on experience in software development, APIs, or cloud infrastructure.</li>\n<li>Excellent presentation skills with the ability to explain complex technical concepts to varied audiences. Strong problem-solving skills and ability to architect solutions under pressure.</li>\n<li>Customer-first mindset with genuine desire to help customers succeed.</li>\n<li>Experience in a sales engineering role related to AI/ML technologies, LLMs, or machine learning platforms is a plus.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_bc466bac-db5","directApply":true,"hiringOrganization":{"@type":"Organization","name":"OpenRouter","sameAs":"https://jobs.ashbyhq.com","logo":"https://logos.yubhub.co/openrouter.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/openrouter/9f38ecfe-ee22-4338-863b-a01e43a481bc","x-work-arrangement":"Remote","x-experience-level":"senior","x-job-type":"Full time","x-salary-range":null,"x-skills-required":["AI/ML","API integration","software development","cloud infrastructure","sales engineering","customer success"],"x-skills-preferred":["LLMs","machine learning platforms"],"datePosted":"2026-03-09T09:49:13.155Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote (US)"}},"jobLocationType":"TELECOMMUTE","employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"AI/ML, API integration, software development, cloud infrastructure, sales engineering, customer success, LLMs, machine learning platforms"}]}