We're looking for an experienced Credit Operations Analyst to join our industry-leading global credit operations team. As a Credit Operations Analyst, you will execute operational processes and scale programs while devising growth-friendly solutions that reduce Stripe's credit risk.
\nThe Risk Operations team is responsible for ensuring that exposure is minimized while facilitating company growth. We work closely with merchants from successful venture-backed startups to well-established institutions, completing in-depth credit reviews and investigating and actioning/triaging escalations across multiple channels.
\nResponsibilities:\nWork with merchants from successful venture-backed startups to well-established institutions\nComplete in-depth credit reviews on merchants throughout their life cycle to identify credit concerns\nInvestigate and action/triage escalations across multiple channels while providing accurate and timely responses\nOwn various operational processes that the team performs such as credit reviews and handling urgent risk-related escalations whilst upholding a strong commitment to process excellence and clear documentation\nIdentify risk factors & trends and further report said trends to the wider risk team\nUtilize analytics to optimize strategies which can be enforced across the portfolio\nMaintain regular communication with cross-functional stakeholders\nIdentify gaps in current systems, policies and strategies, and recommend enhancements and process improvements\nLead team work streams related to credit decisioning & accuracy, providing updates in team and org-wide business reviews.
\nRequirements:\n4+ years relevant experience with a solid understanding of general commercial credit principles\n1+ years of experience leading risk-related projects or initiatives working closely with cross-functional stakeholders\nExperience using data to propose creative solutions to both tactical and strategic problems\nCreativity, a team-focused mentality, and effective problem-solving skills\nThe ability and desire to question the status quo\nThe ability to approach challenges from a user perspective while being pragmatic and solutions-oriented\nDeep empathy for entrepreneurs running a business and are motivated to solve problems to empower them
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