{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/title/conversational-design-intern"},"x-facet":{"type":"title","slug":"conversational-design-intern","display":"Conversational Design Intern","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_b01f4ade-da9"},"title":"Conversational Design Intern","description":"<p>We are on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center.</p>\n<p>Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster.</p>\n<p>As part of our Conversation Design team, you will assist in designing high-quality AI conversation models that offer real-time coaching and assistance for our customers&#39; contact center agents, and designing conversational experiences for virtual agents for both voice and chat.</p>\n<p>The role is highly collaborative and will require that you work closely with cross-functional team members from Machine Learning, Data Science, Program Management, Customer Success, Product Leadership, and Engineering.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Assist with all stages of our AI Delivery projects - designing, building, deploying, and tuning AI solutions for multiple customers.</li>\n</ul>\n<ul>\n<li>Collaborate with internal and external stakeholders to design and build solutions that help customers achieve their business objectives using Cresta&#39;s AI product suite.</li>\n</ul>\n<ul>\n<li>Assist in designing solutions for contact centers in sales, retention, collections, and customer service across a range of verticals, from financial services to telecommunications and everything in between.</li>\n</ul>\n<ul>\n<li>Define labeling guidelines to be used to train conversational AI models, and assist with labeling as needed.</li>\n</ul>\n<ul>\n<li>Lead model maintenance efforts to ensure that Cresta&#39;s AI models continue to meet our quality standards.</li>\n</ul>\n<ul>\n<li>Design and develop virtual agent solutions using Google&#39;s Dialogflow CX.</li>\n</ul>\n<p>Qualifications:</p>\n<ul>\n<li>Strong communication skills (verbal and written).</li>\n</ul>\n<ul>\n<li>Desire to work in a fast-paced environment with the opportunity to learn and develop a wide range of skills.</li>\n</ul>\n<ul>\n<li>General knowledge of Conversational AI and natural language processing models.</li>\n</ul>\n<ul>\n<li>Background in Linguistics preferred.</li>\n</ul>\n<ul>\n<li>Experience working with Python is a plus.</li>\n</ul>\n<ul>\n<li>Experience working with Dialogflow CX or another bot design platform is a plus.</li>\n</ul>\n<p>Perks &amp; Benefits:</p>\n<ul>\n<li>$30-$50 per hour subject to taxes.</li>\n</ul>\n<ul>\n<li>Lunch can be expensed (up to $25) while working in the office.</li>\n</ul>\n<ul>\n<li>PT0: 4 days</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_b01f4ade-da9","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Cresta","sameAs":"https://www.cresta.ai/","logo":"https://logos.yubhub.co/cresta.ai.png"},"x-apply-url":"https://job-boards.greenhouse.io/cresta/jobs/4125376008","x-work-arrangement":"onsite","x-experience-level":"entry","x-job-type":"internship","x-salary-range":"$30-$50 per hour subject to taxes","x-skills-required":["Conversational AI","Natural Language Processing","Python","Dialogflow CX"],"x-skills-preferred":["Linguistics","Machine Learning","Data Science"],"datePosted":"2026-04-18T15:52:42.364Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Toronto Canada"}},"employmentType":"INTERN","occupationalCategory":"Engineering","industry":"Technology","skills":"Conversational AI, Natural Language Processing, Python, Dialogflow CX, Linguistics, Machine Learning, Data Science"}]}