Your key responsibilities will include:

• Managing and updating customer data with accuracy on our company database
• Setting up and amending customer contracts and services with precision
• Handling queries and requests professionally, ensuring we deliver on our service promises
• Collaborating closely with internal departments to maintain exceptional customer satisfaction
• Meeting and exceeding daily and weekly database administration goals
• Providing clear instructions to company locations about service changes

We're looking for someone with a sharp eye for detail and accuracy, a professional and customer-focused attitude, resilience, reliability, and the ability to thrive in a fast-paced environment.

At Biffa, we're dedicated to diversity and believe that different ideas, perspectives, and backgrounds are key to developing a creative and effective working environment.

If you're a motivated and organized individual who is passionate about delivering excellent customer service, we'd love to hear from you!

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