Main Duties & Responsibilities:

• Take responsibility for Compliance and Reactive job administration duties for assigned Buildings.
• Daily monitoring of PPM completion in line with the PPM planners, and to ensure SLAs and KPIs are met.
• Produce, weekly and Monthly reports on any outstanding PPM’s Statutory and Non-Statutory.
• Plan engineer’s PPM jobs, booking engineers onto site by liaising with Customers and assign on IBMS.
• Assign specialist subcontractors and provide confirmation of their attendance to site.
• Ensure the relevant statutory certificates are received, checked for accuracy and the customers systems are updated and document loaded, and processes followed.
• Responsible for liaising with the Sub-Contractors to ensure their PPMs are completed by due dates and the certification is received within SLA.
• Ensure RAMS are provided for attendance to site.
• Issue annual purchase orders to the Sub-Contractors for specialist PPMs.
• Ensure annual Subcontract Insurance Policy, Health & Safety/Environmental Policies are updated annually (Jan to Dec)
• Ensure that Subcontract PPM Risk and Method statements are reviewed and signed annually
• Review Subcontract Periodical Planners for accuracy and amend where necessary.
• Annually rollover the Periodical contracts and agree sub-contractor costs for the year with Contract Manager.
• Work closely with the customer to achieve KPI levels on compliance.
• Liaise with the Contract Managers and Engineers to ensure any issues are resolved and we are compliant.
• Deal with any failures on the certificates ensuring remedial works are arranged and quotes obtained to resolve the issues.
• Monitor the Shared e-mails and system to ensure all reactive calls are responded to and attended within the SLA. Raise new reactive calls through the ABM portal in accordance with SLA’s
• Manage out of hours call out issues and ensure completion of job and relay updates to customers and Contract Manager
• Ensure IBMS/Portals are updated in a timely manner providing updates on the jobs until completion
• Keep the customer updated on all reactive calls until completion
• Ensure customer satisfaction is high and internal dashboards are utilised
• Attend weekly and monthly customer meetings when required with the Contract Manager and to ensure all jobs are being completed efficiently.
• Prepare Quotations in line with SLA agreement for breakdowns/ Extra works and Projects via IBMS Contact Suppliers for quotations
• Place Orders to Suppliers/Subcontractors for PPM activity/Breakdowns/Extra works and Project works
• Prepare Monthly Report in line with the Contract Requirements
• Manage Works In progress (WIP) in a timely manner and liaise with ABM Finance team
• Liaise with Engineering teams on the contract providing supporting detail for Site Log Book completion

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