{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/title/consumer-operations-associate"},"x-facet":{"type":"title","slug":"consumer-operations-associate","display":"Consumer Operations Associate","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_2711dc12-525"},"title":"Consumer Operations Associate","description":"<p>We are seeking a Consumer Operations Associate to join our Mexico City office. As a member of our team, you will be responsible for troubleshooting and solving external user issues, analyzing processes to improve user experience, and working closely with other teams to enhance our product offerings.</p>\n<p>The ideal candidate will have a user-first mindset, excellent communication skills, and experience in customer service or internal/external user-facing operations. You will also be organized, self-motivated, and passionate about finding solutions to user challenges.</p>\n<p>In this role, you will have the opportunity to learn about technical products and processes, work in a collaborative environment, and make a real impact on the future of the organization.</p>\n<p>Responsibilities:\nTroubleshoot and solve external user issues\nAnalyze processes to improve user experience\nWork closely with other teams to enhance product offerings\nGain insights into how thousands of businesses operate\nLearn about Stripe&#39;s operations from the ground up\nPartner with global operations specialists to run critical workflows</p>\n<p>Requirements:\nUser-first mindset\nExcellent communication skills\nAnalytical thinking and problem-solving skills\nPrior experience in customer service or internal/external user-facing operations\nOrganized and self-motivated\nPassion for finding solutions to user challenges\nAbility to prioritize and work in a quick-moving environment\nHumble and able to work well across teams</p>\n<p>Preferred Qualifications:\nPrior experience or knowledge in user support\nPrior experience working on projects or process improvement initiatives</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_2711dc12-525","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Stripe","sameAs":"https://stripe.com/","logo":"https://logos.yubhub.co/stripe.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/stripe/jobs/7733301","x-work-arrangement":"onsite","x-experience-level":"entry","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["user support","process improvement","problem-solving","communication","collaboration"],"x-skills-preferred":["project management"],"datePosted":"2026-03-31T18:08:26.005Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mexico City"}},"employmentType":"FULL_TIME","occupationalCategory":"Operations","industry":"Technology","skills":"user support, process improvement, problem-solving, communication, collaboration, project management"}]}