$100K – $150K

ABOUT SPHERE

Every breakthrough in trade infrastructure has followed the same pattern: reduce a transaction cost, expand the market. Containerization for goods. SWIFT for money. Stripe for payments. Compliance is one of the last and largest , and the hardest, because trade rules aren't data to be looked up. They're a complex adaptive system with 190+ sovereign jurisdictions, in different languages, changing constantly, reacting to each other.

Sphere built the system that solves it. Our AI (TRAM) ingests global trade law, interprets it, resolves conflicts across jurisdictions, and produces compliance determinations more reliable than human experts. We handle the entire lifecycle , calculation, registration, filing, remittance , at millisecond latency with zero downtime.

THE ROLE

We’re looking for a swiss army knife / Chief of Staff to work directly with our CEO at [Sphere](https://www.getsphere.com/). You'll be an extension of Nick, helping him across GTM, Ops, Finance, Tax and more. It will be intense (our Founder is an intense person) but you'll learn more than you would in any other role.

REQUIREMENTS

• High attention to detail - one of our [key values](https://www.getsphere.com/about) is ‘Sweating the details’ and it is essential in our business

• Someone looking to grind / work hard - Nick (our CEO) works late, on weekends etc. You need to be ok with those sorts of hours as it will allow you to learn faster

• Strong communication skills - we work at an extremely fast pace and so clear, concise communication is essential

• Multi tasking capabilities - a lot will be thrown at you and you’ll need to manage your time wisely

WHO YOU ARE

_You'll thrive here if:_

• You're a Dog. You've been underestimated, gone through struggle, and never stopped running. You have a chip on your shoulder and enormous drive. You look at Stripe, Deel, and Flexport all punting on compliance and think: _good, that means the opportunity is ours._ Hunger beats pedigree.

• Early stage is in your bones. You've built things where there's no playbook and nobody handing you the answer. You define the problem instead of waiting for instructions.

• You own it end to end. Give you a goal and you figure out your own path. Small team, global surface area , everyone owns a domain that would be a full team at a larger company. No one tells you how.

• You believe speed and accuracy are both possible. We're building a complex product that requires robustness and 100% uptime, and we have to build at our customers' pace. Move fast. Don't break things. Both.

• Being in the room is a feature, not a cost. Five days in SF isn't a policy, it's how the work gets done. The speed and density of collaboration we need doesn't survive over video.

_This won't be a fit if:_

• You need structure handed to you or ambiguity feels draining rather than motivating

• You want to manage people more than own hard problems (we're a flat, experienced team , everyone builds)

• You're used to "good enough" shipping (small errors have outsized impact here)

• Being in the room five days a week feels like a cost instead of a benefit

XML job scraping automation by YubHub

To facilitate face-to-face work and build internal trust with the CEO, preference will be given to candidates located in the NY metro area. Remote candidates willing to travel frequently will be considered, but local is strongly preferred.

Deal & Pipeline Support Deal & Pipeline Support - Government sales cycles are long, complex, and unforgiving. You'll own CRM hygiene, prep the CEO for meetings (pulling background on agencies, legislators, and procurement officers), draft follow-up emails, and track where every opportunity stands. Nothing falls through the cracks between a conference handshake and an RFP response.

AI-Driven Process Improvement You'll have a standing mandate to find places where AI can create velocity. That might mean building a monitoring pipeline that auto-summarizes new state-level identity legislation, setting up AI-assisted meeting prep workflows that pull relevant context before every government call, or creating drafting tools that let the CEO review and ship content in a fraction of the time.

Strategic Research & Synthesis In govtech and digital identity, the landscape shifts fast: new NIST frameworks, state-level legislative changes, competitor moves, procurement shifts. You'll proactively monitor these developments, synthesize them into digestible briefs, and flag what matters to the CEO.

Communications & Content Leverage The CEO frequently represents the company as a thought leader and public face, speaking at conferences, writing policy memos, and briefing legislators. You'll draft, edit, and polish these outputs. Turn a rough voice memo into a polished one-pager. Prep speaker notes. Ghost-draft blog content that positions the company in the market.

Cross-Functional Gap-Filling Running a hiring process one week, managing event prep the next, jumping into a partner integration workstream after that. The willingness and ability to move fluidly across these contexts will be critical to success in this role.

Travel Based in the U.S. (NY metro preferred) and willing to travel as needed to meet with government clients and attend company events.

XML job scraping automation by YubHub

You will enable the continued explosive growth of the Charlotte Tilbury brand by helping our Founder prioritise her time on the most strategic and important topics, maximising her effectiveness by ensuring that meetings and materials are prepared to a high standard, following up on actions and helping to make connections across the business.

As a Chief of Staff you will:

Own the daily operating rhythm with the Founder, including concise daily briefings covering key strategic priorities, time-critical decisions and approvals required to unblock progress, emerging risks, sensitivities or escalation points.

Act as a thought partner to the Founder on strategic, organisational and commercial topics.

Work with the Founder and CEO to ensure strategic direction is communicated to the leadership team with a clear roadmap in place.

Attend key internal and external meetings alongside the Founder to document decisions, actions and owners, ensure strategic intent is clearly understood, and drive disciplined follow-up and delivery.

Maintain a clear view of Founder-level commitments and decisions, ensuring nothing is lost between intent and execution.

Support preparation for board, investor and market-facing presentations, ensuring strategic clarity, strong commercial narrative and robust data and financial grounding.

Review trading updates, performance dashboards and financial outputs, synthesising key insights and implications for the Founder.

Support long-range and annual strategic planning cycles, ensuring alignment between ambition, resources and execution.

Day-to-day liaison between the Founder and business leaders/external clients to ensure the successful activation of key business initiatives, ensuring alignment and accountability.

Liaise on critical issues and collaborate with/coordinate business leaders to resolve.

Act as first point of review for presentations and proposals requiring the Founder’s approval, and ensuring appropriate briefing meeting with internal stakeholders are actioned.

Collaborate with the Founder’s EA Team to ensure effective prioritisation of time and schedule management.

Coordinate and/or lead ad-hoc projects, presentations, and briefs of strategic importance to Founder.

About you:

Experience working in a high growth company, ideally with direct Founder experience.

Excellent communicator in written and verbal form, with a focus on interdepartmental communication.

Proven success in planning and leading cross functional projects.

Excellent workload prioritisation and ability to multi-task whilst maintaining high levels of attention to detail and meeting deadlines.

Comfortable with ambiguity, change, demonstrating resilience and ability to work at pace.

Can demonstrate ability to build productive relationships across all levels, with strong influencing and networking skills.

Utterly discreet and used to managing confidential information and projects.

Comfortable operating at Founder / C-suite level, with the gravitas to engage credibly with senior leaders.

Strong understanding of commercial drivers, including trading performance, P&Ls, financial results, and operational trade-offs.

Experience in high-growth, fast-moving businesses where ambiguity and pace are the norm.

Deeply trusted operator who can act as an extension of the Founder.

Calm under pressure, unflappable in high-stakes situations.

High judgement, low ego, strong sense of accountability.

Comfortable being “behind the scenes” while driving significant impact.

Why join us?

Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.

We’re a hybrid model with flexibility, allowing you to work how best suits you.

25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.

Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.

Financial security and planning with our pension and life assurance for all.

Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues.

Bring your furry friend to work with you on our allocated dog friendly days and spaces.

And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce.

XML job scraping automation by YubHub