{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/title/cards-experience-guide-payment-experience-guide"},"x-facet":{"type":"title","slug":"cards-experience-guide-payment-experience-guide","display":"Cards Experience Guide, Payment Experience Guide","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_e2e9e55a-f37"},"title":"Cards Experience Guide, Payment Experience Guide","description":"<p>Join our Mass Get Shit Done Day in Istanbul or Sofia and accelerate your career in Payment Operations.</p>\n<p>We&#39;re looking for talented individuals to join our team as Cards Experience Guides and Payment Experience Guides. As a Cards Experience Guide, you&#39;ll resolve card payment issues by handling chargebacks accurately and keeping users clearly informed every step of the way. You&#39;ll require a unique blend of analytical thinking, empathy, and a deep understanding of the card payment ecosystem.</p>\n<p>As a Payment Experience Guide, you&#39;ll resolve payment issues quickly and accurately across SEPA and SWIFT transfers, investigating each case with precision and care to deliver clear, reliable, and user-focused outcomes. This role is perfect for a detail-oriented individual with a passion for problem-solving and a desire to make a tangible impact on our users&#39; financial lives.</p>\n<p>Our team is passionate about delivering exceptional support and building lasting trust with our users. We&#39;re committed to creating a positive and inclusive work environment that fosters growth and development.</p>\n<p>In this role, you&#39;ll have the opportunity to:</p>\n<ul>\n<li>Work with a talented team of professionals who share your passion for delivering exceptional support</li>\n<li>Develop your skills and expertise in payment operations</li>\n<li>Contribute to the growth and success of our organization</li>\n</ul>\n<p>If you&#39;re a motivated and detail-oriented individual who is passionate about delivering exceptional support, we encourage you to apply for this exciting opportunity.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_e2e9e55a-f37","directApply":true,"hiringOrganization":{"@type":"Organization","name":"bunq","sameAs":"https://careers.bunq.com","logo":"https://logos.yubhub.co/careers.bunq.com.png"},"x-apply-url":"https://careers.bunq.com/o/payops-guide-fast-track-get-shit-done-day-payment-operations?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply","x-work-arrangement":"hybrid","x-experience-level":"entry","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["AI","automation","problem-solving","analytical thinking","empathy","card payment ecosystem"],"x-skills-preferred":[],"datePosted":"2026-04-25T14:04:16.709Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Istanbul, Sofia"}},"employmentType":"FULL_TIME","occupationalCategory":"Finance","industry":"Finance","skills":"AI, automation, problem-solving, analytical thinking, empathy, card payment ecosystem"}]}