The ideal candidate is highly detail-oriented, proactive, and experienced working on projects involving enterprise platforms such as Salesforce, MuleSoft, and Slack, without requiring hands-on configuration or development experience in those tools.

Responsibilities:

• Requirements Elicitation and Documentation: Partner with business stakeholders to gather, analyze, and document detailed business requirements, functional specifications, user stories, acceptance criteria, and process flows. Ensure requirements are complete, unambiguous, and ready for development.
• Delivery Support and Coordination: Act as a delivery partner to product owners and delivery teams, ensuring scope, dependencies, assumptions, and integration touchpoints are clearly understood and actively managed throughout the project lifecycle.
• Agile and Scrum Support: Support Agile teams by facilitating or assisting with backlog refinement, sprint planning, daily stand-ups, sprint reviews, and retrospectives as needed to maintain effective sprint execution.
• Backlog Management: Work with product owners to groom and prioritize the backlog, ensuring stories are well-defined, properly sized, and aligned with business and integration objectives.
• Stakeholder Engagement: Serve as a key liaison between business and technology teams, including Salesforce, MuleSoft, and collaboration platform teams. Maintain clear communication, manage expectations, and drive alignment.
• Risk and Dependency Management: Identify risks, dependencies, and potential delivery blockers early, particularly across integrated systems, and work to resolve them before they impact delivery.
• Process and Continuous Improvement: Identify gaps or inefficiencies in requirements definition, delivery coordination, and cross-team collaboration, and recommend practical improvements.
• Documentation and Traceability: Maintain high-quality documentation and ensure traceability from business needs through development, testing, and release.

Qualifications:

• Bachelor’s degree or equivalent experience in Business Administration, Information Systems, Information Technology, or a related field.
• Minimum of 5 years of experience as a Business Analyst or Business Systems Analyst in enterprise environments.
• Strong experience working on Agile or Scrum-based projects.
• Demonstrated experience supporting projects that involved Salesforce, MuleSoft, and or Slack, without a requirement for hands-on system configuration or development.
• Proven ability to write clear, detailed requirements, user stories, and acceptance criteria.
• Experience partnering closely with technical teams, architects, and integration partners.
• Familiarity with Agile and documentation tools such as Jira, Confluence, or similar platforms.
• Exceptional attention to detail and a proactive approach to identifying and resolving gaps.
• Strong communication and facilitation skills across technical and non-technical audiences.
• Ability to manage multiple initiatives and competing priorities in a fast-paced environment.

Additional Information:

• We are open to hiring in San Diego, CA; Washington, DC; Austin, TX; and Virginia Beach, VA.
• Occasional travel, less than 10 percent, may be required.
• Flexibility may occasionally be required to support critical milestones or urgent business needs.

Benefits:

• Medical Insurance: Comprehensive health insurance plans covering a range of services
• Saronic pays 100% of the premium for employees and 80% for dependents
• Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
• Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents
• Time Off: Generous PTO and Holidays
• Parental Leave: Paid maternity and paternity leave to support new parents
• Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
• Retirement Plan: 401(k) plan
• Stock Options: Equity options to give employees a stake in the company’s success
• Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
• Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office

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