Responsibilities:

• Metrics & Insights: Wrangle large, highly complex datasets using SQL and AI to create actionable insights and become the data expert for your business area.
• Communicate: Create narratives and documents that tell the story of your business area to influence Operations and Enablement team decision making.
• Stakeholder management: Influence and drive cross-functional change by partnering with stakeholders across a wide internal network of globally distributed teams.
• Strategic Initiatives: Own end-to-end delivery of strategic, analytical projects that require scoping, defining metrics / success, and delivering reporting to track program health.
• Planning: Help support in goal setting, strategy and planning rhythms across partner teams.
• AI Enablement: Champion an AI-first way of working within the team , staying current with the latest AI tools (e.g., Claude, Agents), applying these to accelerate your own day-to-day work, and helping to develop and share standardised, safe AI query frameworks (SOT prompts) that the broader Operations organisation can adopt confidently

qualifications:

• 4+ years of prior experience in analytical and strategic roles
• Outstanding analytical ability, expert in SQL, dashboarding, and understanding of data relationships
• Outstanding communication, presentation skills & senior stakeholder management skills
• Expertise working cross-functionally and with globally distributed teams to drive business and operational goals using data
• Ability to connect the big picture to minute details, toggling between them to set and operationalize strategy

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