At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

We are looking for an Application Security and Performance Consultant to join our Professional Services team. As a Consultant, you will be responsible for the technical execution of solutions and guidance to our customers to get the most value possible from their Cloudflare investment.

Responsibilities

• Plan and deliver timely and organized services for customers, ensure customers see the full value in Cloudflare’s products and advice on product best practices
• Gather business and technical requirements, use cases and any other information required to build, migrate and deliver a solution on behalf of the customer and transition the Cloudflare working environment to the customer
• Produce a Solution Design, HLD, LLD, databuilds, procedures, scripts, test plans, drawings, deployment plan, migration plan, as-builts, and any other artifacts necessary to deliver the solution and transition smoothly into the customer’s technical teams
• Implement changes on behalf of the customer in the Cloudflare environment following the customer’s change management process
• Provide guidance to the customer to configure their CPEs and integration points
• Troubleshoot implementation issues and collaborate with Customer Support, Engineering and other teams to assist technical escalations

Requirements

• 5+ years of experience in a customer facing position as a Customer Engineer, Security Engineer, Implementation Engineer, Onboarding Engineer, Consultant, Technical Support Engineer, Solutions Architect, and/or Systems Engineer
• Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP
• Understanding of Internet and Security technologies such as DDoS, Web Application Firewall, Certificates, DNS, CDN, Analytics and Logs
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills
• Demonstrated experience with security aspects of an internet property, such as DNS, WAFs, Bot Management, Rate Limiting, (M)TLS and certificates
• Performance aspects of an internet property, such as Speed, Latency, Caching, HTTP/3, TLSv1.3
• Working experience with infrastructure as code tools like Terraform
• Strong experience with APIs
• Ability to manage a project, work to deadlines, prioritize between competing demands and manage uncertainty

What Makes Cloudflare Special?

We are not just a highly ambitious, large-scale technology company. We are a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.

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experienceLevel: senior employmentType: full-time workplaceType: hybrid category: Engineering industry: Technology salaryRange: requiredSkills: [TCP/IP, TLS, DNS, HTTP, DDoS, Web Application Firewall, Certificates, DNS, CDN, Analytics and Logs, Python, JavaScript, Bash, DNS, WAFs, Bot Management, Rate Limiting, (M)TLS and certificates, Speed, Latency, Caching, HTTP/3, TLSv1.3, Terraform, APIs] preferredSkills: []

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