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We are looking for a results-oriented, strategic, and experienced Account Manager who can combine client-facing responsibilities with delivering exceptional service and foster strong, lasting relationships with our clients.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Serve as a member of the Account Management team, setting clear goals and fostering collaboration to achieve KPIs.</li>\n<li>Act as the escalation point for complex client issues, collaborating with internal teams to deliver timely and effective solutions.</li>\n<li>Build and nurture client relationships by understanding their needs, aligning Kody’s products and services with their goals, and identifying opportunities for upselling and cross-selling.</li>\n<li>Gather and analyse client feedback, providing actionable insights to Product and Technology teams to enhance offerings and drive improvements.</li>\n<li>Report on Account Management performance and client satisfaction metrics, using data to identify areas for continuous improvement.</li>\n<li>Support client onboarding processes by addressing technical and operational challenges, conducting training sessions, and ensuring clients maximise the value of Kody’s products.</li>\n<li>Streamline workflows and internal processes to enhance team efficiency while ensuring data security, compliance, and accurate record-keeping.</li>\n<li>Monitor and optimise operational efficiency within the team, addressing bottlenecks and implementing solutions to improve outcomes.</li>\n<li>Provide market insights and competitive intelligence to leadership, contributing to strategic planning and product development initiatives.</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>Professional experience in a fintech, SaaS, or payment services company.</li>\n<li>Proven experience in Customer Success, Account Management, or Customer Operations.</li>\n<li>Strong interpersonal and communication skills, with the ability to build rapport with clients.</li>\n<li>Demonstrated problem-solving abilities, with a proactive and detail-oriented approach.</li>\n<li>Experience in a fast-paced environment, with the ability to manage multiple priorities.</li>\n<li>Proficiency in Google Workspace, Microsoft Office, and CRM software (HubSpot preferred).</li>\n<li>Flexible across time zones to support a global team.</li>\n</ul>\n<p><strong>Benefits</strong></p>\n<ul>\n<li>Competitive salary and benefits package.</li>\n<li>Opportunities for career growth in leadership and strategy.</li>\n<li>Collaborative, inclusive environment where your contributions are recognised and valued.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_ef3ced3a-9e2","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Kody","sameAs":"https://jobs.workable.com","logo":"https://logos.yubhub.co/view.com.png"},"x-apply-url":"https://jobs.workable.com/view/pCqJfWbcQfq7wj1oApj1sx/account-manager-in-london-at-kody","x-work-arrangement":"onsite","x-experience-level":"mid","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Google Workspace","Microsoft Office","CRM software (HubSpot preferred)","Fintech","SaaS","Payment services","Customer Success","Account Management","Customer Operations"],"x-skills-preferred":["Problem-solving","Time management","Communication","Interpersonal skills"],"datePosted":"2026-03-09T17:03:09.667Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London"}},"employmentType":"FULL_TIME","occupationalCategory":"Finance","industry":"Finance","skills":"Google Workspace, Microsoft Office, CRM software (HubSpot preferred), Fintech, SaaS, Payment services, Customer Success, Account Management, Customer Operations, Problem-solving, Time management, Communication, Interpersonal skills"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_312decf5-686"},"title":"Account Manager","description":"<p>About Us</p>\n<p>Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. 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You will drive both revenue and client satisfaction across MSA’s performance solutions and as a core member of the account team, this opportunity will allow you to focus on driving data-driven optimizations aligned with client needs, executing campaigns and driving solid coordination or internal resources for excellence in execution of core tasks, account transitions, and client account health.</p>\n<p><strong>Accountabilities</strong></p>\n<ul>\n<li>Plan with purpose through client planning as you will partner with the teams, including AEs, Specialist team to develop and execute MSA account plan, leveraging winning sales strategies replicated across clients and client types.</li>\n<li>Learn about the client’s business drivers, compelling events, seasonality of business to identify opportunities to optimize consumption and partner with the Account Executive in development of sales plans for the client.</li>\n</ul>\n<p><strong>The Candidate we&#39;re looking for</strong></p>\n<p><strong>Experience:</strong></p>\n<ul>\n<li>Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND 2+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR Bachelor’s Degree in Sales, Marketing, or related field AND 4+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR 6+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR equivalent experience.</li>\n</ul>\n<p><strong>Technical skills:</strong></p>\n<ul>\n<li>2+ years of experience managing hands-on search advertising campaigns and other performance-based digital marketing campaigns.</li>\n<li>2+ years of experience in online media or Search Engine Marketing Sales and Service experience.</li>\n</ul>\n<p><strong>Personal attributes:</strong></p>\n<ul>\n<li>Embody our culture and values.</li>\n</ul>\n<p><strong>Benefits</strong></p>\n<ul>\n<li>Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50-mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week.</li>\n<li>Health and wellbeing benefits.</li>\n<li>Professional development opportunities.</li>\n<li>Financial benefits (bonus, equity, pension, etc.).</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_6faa72a5-2b1","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Microsoft AI","sameAs":"https://microsoft.ai","logo":"https://logos.yubhub.co/microsoft.ai.png"},"x-apply-url":"https://microsoft.ai/job/account-manager-9/","x-work-arrangement":"hybrid","x-experience-level":"mid","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Digital Advertising","Sales","Marketing"],"x-skills-preferred":["Search Engine Marketing","Online Media"],"datePosted":"2026-03-06T07:26:59.534Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Austin"}},"employmentType":"FULL_TIME","occupationalCategory":"Sales","industry":"Technology","skills":"Digital Advertising, Sales, Marketing, Search Engine Marketing, Online Media"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_2b1fd7bd-cbb"},"title":"Account Manager","description":"<p><strong>Summary</strong></p>\n<p>Microsoft Advertising are looking for a talented Account Manager at their New York office. 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