Account Executive, Emerging AI Products · Intercom

Sat, 25 Apr 2026 20:59:30 GMT
Sales

Intercom · Dublin, Ireland · hybrid

We're looking for an Account Executive to join our Customer Agent team, helping bring Sales Agent to market with a small specialist group. You'll land early customers, prove ROI, and shape how we position, package, and price this product as we move from beta to a repeatable, scalable GTM motion.

As an AE on the Customer Agent team, you'll work closely with Product, Marketing, and Pricing to bring real customer signals into decisions and help the company learn quickly what resonates, what converts, and what customers will pay for. This role often operates as a specialist overlay into existing Intercom customer accounts.

Key responsibilities include owning the full sales cycle for Sales Agent, running discovery with Sales, RevOps, and Marketing leaders, designing and managing structured evaluations, building and refining how we sell this product, and partnering with core Relationship Managers to identify high-fit accounts.

To succeed in this role, you'll need proven experience running full cycle SaaS sales processes from discovery through close, demonstrated ability to sell a new or evolving product, and strong consultative selling and discovery skills with the ability to quantify value and align multiple stakeholders.

Bonus skills and attributes include experience selling within sales tech or martech ecosystems, experience in a startup, scale-up, or new product line environment, familiarity selling AI-enabled products or automation tools, and experience operating in an overlay or specialist model alongside account owners.