Account Executive, Emerging AI Products · Intercom

Sat, 25 Apr 2026 21:02:49 GMT
Sales

Intercom · San Francisco, California · $251,200 - $314,000 · hybrid

Job Title: Account Executive, Emerging AI Products

You will join a small, dedicated "tiger team" built for speed and learning. The team includes a sales leader, a small group of specialist AEs (mix of internal top performers and external hires) and dedicated Solution Engineering support. This team operates with high autonomy and high accountability.

As an AE on the Customer Agent team, you'll help bring Sales Agent to market with a small specialist group, landing early customers, proving ROI, and shaping how we position, package, and price this product as we move from beta to a repeatable, scalable GTM motion.

Responsibilities:

Own the full sales cycle for Sales Agent, from first conversation through evaluation, executive alignment, and close

Run discovery with Sales, RevOps, and Marketing leaders to understand their inbound motion, define success, and quantify impact

Design and manage structured evaluations with your Solutions Engineer partner to prove measurable outcomes and create conviction

Build and refine how we sell this product, including messaging, objection handling, competitive narratives, evaluation frameworks, and ROI proof points

Partner with core Relationship Managers to identify high-fit accounts, coordinate outreach, and keep account engagement disciplined and low-friction

Provide structured feedback to Product, Marketing, and Pricing based on patterns across deals, including feature gaps, objections, and willingness to pay signals

Help define and improve sales process and operating cadence as we learn, including what we measure and what constitutes a qualified opportunity

Requirements:

Proven experience running full cycle SaaS sales processes from discovery through close

Demonstrated ability to sell a new or evolving product where positioning, ROI narrative, and evaluation plan are still being refined

Experience selling to sales leadership, RevOps, Marketing leadership, or adjacent GTM personas

Strong consultative selling and discovery skills with the ability to quantify value and align multiple stakeholders

Comfort running structured evaluations and coordinating technical and commercial workstreams with Solutions Engineers and cross-functional partners

Ability to synthesize customer feedback into clear product insights and messaging recommendations

High ownership and adaptability in fast-moving environments

Preferred:

Experience selling within sales tech or martech ecosystems

Experience in a startup, scale-up, or new product line environment where you contributed to early go-to-market learning

Familiarity selling AI-enabled products or automation tools

Experience operating in an overlay or specialist model alongside account owners

Benefits:

Competitive salary and meaningful equity

Comprehensive medical, dental, and vision coverage

Regular compensation reviews - great work is rewarded!

Flexible paid time off policy

Paid Parental Leave Program

401k plan & match

In-office bicycle storage

Fun events for Intercomrades, friends, and family!

Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated

OTE range for candidates within the San Francisco Bay Area is $251,200 - $314,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).