We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Available Locations: Austin, TX

About the role

Cloudflare One is our SASE platform that is redefining how the world's most sophisticated organisations secure and connect their global workforce. By unifying Zero Trust Network Access (ZTNA), Secure Web Gateway (SWG), Wide Area Network (WAN) and Cloud Access Security Broker (CASB) as well as Email Security into a single, seamless SASE architecture, we are moving the industry beyond the legacy 'castle-and-moat' era.

What you'll do

We are looking for a product leader to lead the Cloudflare One portfolio. You are not someone to simply manage a steady ship; you are someone to invent the next generation of Access, Gateway, and WAN, unlocking new Total Addressable Markets (TAM) in the SASE space while executing your way into being the market leader for the current Service Addressable Market (SAM).

Desirable Skills, Knowledge, and Experience:

• A deep empathy for customers and an understanding of the fundamental shifts happening in technology, the SSE and SASE space, especially around AI

• Proven experience in a senior leadership role (e.g., former founder, Sr. Director, VP, CTO), having built and scaled both products and teams

• An entrepreneurial spirit with enterprise etiquette and a history of building things, whether in a successful venture or a passionate side project

• Proven ability to pivot instantly from technical deep-dives to high-level strategic discussions

Must-Have Skills

• 12+ years of experience in product management or a closely related role, with a focus on network and data security technologies (e.g., ZTNA, Gateways, DLP, CASB, data encryption, data classification, data privacy)

• Own the SASE product roadmap. Make tough tactical prioritization decisions while helping the company think long-term. Build trust with stakeholders by maintaining an understandable, accurate roadmap

• Partner with leaders in other departments such as Product Marketing, Marketing, Sales, and Customer Support to drive adoption with and gather feedback from customers and prospects

• Develop and nurture relationships with engineering leadership and coordinate closely to ensure successful delivery of product

• Deep understanding of the network and security landscapes, including current trends and threats, regulatory requirements, and emerging technologies

Nice to haves

• An understanding and real-world experience working with all types of channel partners (VARs, MSP, MSSP, etc)

• A Computer Science degree or equivalent in-seat experience in product roles for technical products is highly preferred

• Experience leading product integrations during post-merger acquisitions (M&A)

• Deep familiarity with Zero Trust architecture and SD-WAN markets

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Your role will be to build champions and enable technical teams alongside our Benelux sales organisation to drive pipeline and close deals. As the technical advocate inside Cloudflare, you will work closely with teams across Sales, Product, Engineering, Customer Support and our channel partners to ensure our customers succeed with Cloudflare security, reliability, and performance solutions.

We are looking for someone with strong experience in pre-sales, partner and account management, and excellent verbal and written communication skills in Dutch and English, suited for both technical and executive-level engagement. You should be comfortable speaking about the Cloudflare vision with all audiences.

Specifically, we are looking for you to:

• Build and maintain long-term technical relationships with prospects, customers and ecosystem organisations across Benelux through demonstrating value, enablement, and uncovering new areas of potential revenue
• Drive technical solution design conversations through use case qualification and collaborative technical wins through demonstrations and proofs-of-concept
• Develop passionate technical champions within the technology ranks of your accounts, helping them drive sales for identified opportunities and build revenue pipeline
• Evangelize and represent Cloudflare through technical thought leadership and expertise
• Be the voice of the market internally at Cloudflare, engaging with and influencing Product and Engineering teams to meet the needs of your accounts and their customers

You will travel requirement in the Benelux to support engagements, attend conferences and industry events, and collaborate with Cloudflare teammates.

Examples of desirable skills, knowledge and experience include:

• Fluency in Dutch and English (verbal and written)
• Ability to communicate complex technical concepts to both technical and non-technical audiences, including C-level stakeholders
• Strong presentation and storytelling skills (whiteboarding, demos, executive briefings)
• Experience managing technical sales cycles end-to-end
• Ability to articulate business value and ROI of technical solutions, not just features
• Experience working within an integrated account team (alongside Account Executives, Customer Success, BDRs, and channel partners)
• Networking technologies including TCP/IP, UDP, DNS (authoritative and recursive, DNSSEC), IPv4/IPv6, BGP routing, Autonomous Systems, subnetting
• Tunneling and connectivity: GRE, IPsec, MPLS, SDWAN
• Cloud networking concepts: VPCs, peering, interconnect
• DDoS attack types (L3/L4/L7) and mitigation strategies
• Web Application Firewall (WAF) rule configuration and tuning
• VPN concepts and their limitations relative to Zero Trust approaches
• API security: API Gateway, rate limiting, schema validation, abuse prevention
• Bot management concepts and detection techniques
• SASE concepts and Zero Trust Networking architectures (ZTNA, CASB, SWG, DLP, RBI as integrated platform)
• Zero Trust Network Access (ZTNA) vs. traditional VPN architecture
• HTTP technologies and reverse proxy architecture: WAF, CDN, caching mechanics
• Detailed understanding of the flow from user to application, including hybrid cloud architectures
• Working knowledge of major cloud platforms: AWS, Azure, GCP (architecture patterns, native security tooling, VPC/peering models)
• Familiarity with Infrastructure-as-Code concepts (e.g. Terraform)
• Cloudflare Workers and the edge compute model (JavaScript/TypeScript)
• Familiarity with related primitives: KV, Object storage, serverless compute
• Familiarity with the competitive landscape across Cloudflare's product areas
• Understanding of why customers move from on-premises appliances to cloud-delivered security
• Awareness of relevant industry verticals: Financial Services, eCommerce, Gaming, Media, SaaS, Healthcare

We value intellectual curiosity, adaptability, and a collaborative spirit. On the Solutions Engineering team, you will find an environment where everyone brings different strengths and jumps in to help each other. If you are passionate about technology and look forward to helping customers and ecosystem organisations realise the full promise of Cloudflare, we'd love to hear from you.

What makes Cloudflare special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

As a Senior Professional Services Consultant for Zero Trust Services/SASE and Network Services, you are an individual contributor working in the post-sales landscape, responsible for the technical execution of solutions and guidance to our customers to get the most value possible from their Cloudflare investment.

Responsibilities:

Plan and deliver timely and organized services for customers, ensure customers see the full value in Cloudflare’s products and advice on product best practices.

Gather business and technical requirements, use cases and any other information required to build, migrate and deliver a solution on behalf of the customer and transition the Cloudflare working environment to the customer.

Produce a Solution Design, HLD, LLD, databuilds, procedures, scripts, test plans, drawings, deployment plan, migration plan, as-builts, and any other artifacts necessary to deliver the solution and transition smoothly into the customer’s technical teams.

Implement changes on behalf of the customer in the Cloudflare environment following the customer’s change management process.

Provide guidance to the customer to configure their CPEs and integration points.

Troubleshoot implementation issues and collaborate with Customer Support, Engineering and other teams to assist technical escalations.

Contribute towards the success of the organization through knowledge sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping to iterate on best practices.

Support building operational assets like templates, automation scripts, procedures, workflows, etc.

Experience might include a combination of the skills below:

5+ years of experience working in a customer-facing technical implementation or onboarding team, security engineering team, security operations center or other highly technical team

Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP

Deep understanding of Internet and Security technologies such as SWG, Sandboxing, Firewalls, DLP, and VPNs

Deep understanding of Zero Trust technologies such as Zero Trust Network Access (ZTNA), Secure Web Gateway (SWG), Remote Browser Isolation (RBI), Data Loss Prevention (DLP), CASB and Cloud Email Security

Deep understanding of SSO, ADFS, LDAP and SAML and the role of the IdP for SSO.

Security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS

Performance aspects of an internet property, such as Speed, Latency, Caching, HTTP/2, TLSv1.3

Network transformation technologies such as MPLS, SD-WAN or WAN Optimization

Ability to manage a project, work to deadlines, and prioritize between competing demands

Demonstrated technical experience (hands-on-keyboard) with:

Experience working with Reverse & Forward proxies with Content Filtering & DLP technologies

Software distribution & deployment in Microsoft, Mac and Linux environments

Detailed working knowledge of web based security, network segmentation, security proxies, Firewalls and NGFWs, SSL/IPSec and SSL/TLS VPN appliances & services, etc

Windows & Linux Server system administration

Windows, MacOS and Linux client endpoints troubleshooting

Experience debugging Network connectivity issues using Network Troubleshooting Tools

Preferred but not mandatory:

Software distribution via Mobile Device Management platforms

Experience with Microsoft Active Directory, GPO, AzureAD an Intune

Experience with Zero Trust Implementation and deep understanding of the Zero Trust Frameworks like NIST will be a huge plus

Experience implementing or understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC-2

Security skills and certifications such as CISSP, GCIA GCIH, GCFA, GCFE, CCIE, CCNP, JNCIE or MCSE will be a huge plus

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